If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Great communication and professional service. Repairs are done in a fast and timely manner because they know how important your vehicle is to you."
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"Once again, excellent service provided in a timely fashion. Went in for an oil change and inspection of various systems to insure that all things were in good working order. Tim and crew did the requested checks, performed the oil change and asssured me that all is in working order and I should have no problems. Great job! Tks"
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"My experience was great as always! Thank you for providing 20 years of excellent service. I appreciate you all! Linda Hill"
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"Very good service!"
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"Thank you for the help. I love working with you. Gilad"
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"Went in for an oil change was very happy with the service that I received will be back again."
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"I Really appreciate Heritage Auto . They are friendly, very helpful and I don't feel any pressure. I depend on them to advise me about any problem with my car, and to take care of it. They are reasonable with their prices."
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"Couldn't ask for better. Pleasant, thorough, all the good things I can think of. Thank you!"
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"All services were accomplished as requested and auto was available as promised. Critical areas of operation were inspected and status of functions were objectively evaluated for consideration in future services."
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"These guys were by far the best mechanics we've worked with, in the Bay Area or elsewhere. Dave was very helpful, and spent well more than an hour working on our car yet only charged an hour for labor. In addition, we had no problem believing we were getting the honest truth from Los Gatos Auto Service| they recommended an alternative to fixing the car, which meant they made no additional money.We're sold. Los Gatos Auto Service is the place we've been searching for for car repair. We'll be back the next time our cars need work. We're so happy we found Dave and his guys!"
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"work was done on time and correctly"
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"I recently relocated from Chicago to Las Vegas. I asked an MB owner (actually a stranger) for a recommendation for MB service. He recommended Frank's. I went in and met Bryan who put my info in the computer. Weeks later,when I had a problem with my car, I returned. Ever;yone was professional, friendly, and very courteous. I received continuous feedback and information along with a thorough explanation and options. My husband,who trusts NO ONE left with a smile of satisfaction. In addtion, I will receive email alerts to other items that the check-up showed will need attention in the future.My car runs perfectly. I feel very fortunate the other MB owner referred me to Frank's. Also, I am very pleased with their mission statement that is on the wall of the waiting area. Marie Shelton"
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"Thank you very much for fitting me in on such short notice. Our trip to Baton Rouge was long, but I felt confident that my car was ready for the trip. Gail and the rest of the employees are always so friendly and helpful. I thank God for Snellville Auto."
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"Fine, as usual."
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"Always a good job ... very reliable ... excellent customer service"
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"Speed of check-in, speed of service, and friendly and professional nature."
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Review by:
Thomas C.( Toyota Tacoma)
"Great service. Don't try to sell unneeded parts or services."
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"They are very professional and freindly"
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Review by:
Don N.( Volkswagen New Beetle)
"Great scheduling of appointments online even on Sunday for a Monday appointment request! Diagnosis, order of parts and repair were all terrific."
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"High quality service, excellent troubleshooting capabilities, reasonable prices."
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"I would highly recommend Norcal and Ender. I have been bringing my Ford Expedition here for several years, and always receive the highest quality of customer service as well as thorough honest work done. Being able to trust your mechanic is number one for me, and with Ender at Norcal, I know my truck, my wallet, and my piece of mind is in great hands."
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