If someone asked you about your shop's quality of work and customer service, what would you tell them?
|
"Had my brother in law take my 2006 Ford Explorer in for an oil change, the people there provided great service and recommended what I should have checked out. Will definitely be a customer there @ Terry's"
|
|
"They found problems with the brake lines and belts.Then fixed then promptly and economically. Great job!!!!"
|
|
"Friendly, helpful, honest help for automobile problems at a very fair price."
|
|
"All persons there have always treated my family and myself respectfully. What happened to Peter?"
|
|
"Great work. Called the day before to get a price for work to be done. Came in the next morning. They completed the brake work in a timely fashion and the employees were kind & courtius. Brakes work great. I will be using Pro Auto Care for any future needs to my vehicle."
|
|
"Wonderful as usual."
|
|
"I am very please with the thoroughness of the work. They spent the time to investigate the issue and not rush to judgement. They only fixed what's need to be done."
|
|
"i have always been very satisfied with your service. This last time your representative recommended that I should have all my fluids replaced at 40,000 miles. I did not look in my manual to check, I trust that your people are being honest and not over selling. I am basically at your mercy in this regard and since I trust your org. i said ok."
|
|
"Been to Roy Foster's a few times now, they have really helped me out. They go out of their way to make sure I am satisfied, and finish working on the car within a reasonable amount of time. They call to let you know what they will be doing and how much it will cost and get permission before doing it. Roy Foster's has been more than good to me and I will gladly return."
|
|
"Service is always prompt, have had no trouble getting appointment for both of my vehicles, staff is always polite."
|
|
"Called on Thursday afternoon to schedule a Friday LOF. While they had a very busy schedule - they of course said bring it over and they would fit it in. Dropped of at opening - done by 10am! Even got a ride to work and as always - a great price. These guys are great!"
|
|
"Excellent quality service"
|
|
"The heater is working now. Thanks for the service that we can always trust to be done efficiently, correctly, and professionally."
|
|
"During the oil change / safety check they found a couple big items that needed repairing and a few minor things. I liked the detailed analysis and pictures of all the issues they found. They got the parts quickly and got it repaired quickly. They had a bad part that had to be replaced which took an extra day. But since I didn't need the truck it wasn't a big deal. They were friendly and helpful. Not the cheapest rates in the world, but they use quality parts and seem to do good work. I will continue to use them."
|
Review by:
Phillip J.( Nissan Pathfinder)
"I brought my vehicle to Rogers when another local shop couldn't repair my vehicle after several attempts. Rogers correctly identified the issue and repaired it so far under budget that I was able to complete another repair that was overlooked by the previous shop. Rogers auto has won my business and I would recommend them to anyone who needs auto care."
|
|
"Excellent Service! Greg took the time to carefully explain what what wrong with my car and exactly what it will take to fix it. He gave a reasonable estimate of the costs and helped me decide what was the most important thing to do first. Highly Recommended!"
|
|
"Outstanding customer service, positive attitudes. Prices are high but the work is honest."
|
|
"They do a very good job"
|
|
"They go out of their way to make you as a customer happy and satisfied that they will do the job well. I feel they are honest with you and respect your wishes....no hard sell job."
|