If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Greg was very professional and the car was done when promised. Having the car washed was a nice touch as well."
|
"I used a Groupon and am very happy I decided to purchase this one. I feel I was treated very honestly and they didn't come back to me with all these 'you need this and that' stuff trying to take advantage of me and for that I am very grateful! I will start using Grassland on a regular basis for my car care needs."
|
"Excellent, fast, & efficient service. And a great price."
|
"Thank you for the generous gift to the intrepid fallen heroes fund. we very much appreciate your sharing in our mission to support the men and women of the armed forces and their families!"
|
"excellent."
|
"THE WORK STARTED ON MY VEHICLE AT THE TIME OF THE APPOINTMENT, THEY FINISHED THE JOB IN THE TIME THEY PROMISED, THE CHARGE WAS WHAT I WAS TOLD IT WOULD BE AND THERE WAS NO PRESSURE TO DO ADDITIONAL WORK ON THE VEHICLE. MUCH DIFFERENCE EXPERIENCE THAT THE NORMAL ATTEMPT TO "UP CHARGE" YOU'LL FIND AT MOST OTHER AUTO REPAIR PLACES. WHY WOULD I GO ANYWHERE ELSE? I WOULDN'T."
|
"Quick call for appointment and work done on time"
|
"Treated very well and was provided all the information I needed about my vehicle."
|
"Always great service!"
|
"Excellent & efficient as always"
|
"I have been going to Ron`s since the time when Cars started to have Electronics."
|
"Very satisfied with your service"
|
"Always do great services The only problem, which is not unique to this excellent facility is of course $ price"
|
"Outstanding professional service at a great price. The shuttle was home was great. We will definitely be back."
|
"You got the best mechanic in town. Always good to get Bryan to work on my cars."
|
"Excellent service. Timely repair. Strongly recommend"
|
"Outstanding, as always."
|
"no worry vehicle repairs"
|
"It was a little bit of a rough go at first. Fortunately it all worked out in the end."
|
"Their quality of work and customer service."
|
"I would say I am very pleased with the quality of work. Stan's alerts me to needed repair, but does not mention an extra needed repair every time I have my car serviced (as some shops do). If it is some minor problem, like a windshield wiper, lamp, etc., Stan's reception personnel will often repair it right then and there -- much appreciated."
|
Review by:
David P.( Mercedes-Benz C-Class)
"Use it! Honest and professional service."
|
"Auto Works does a great job."
|
"These guys are awesome. This is the only auto shop I have ever been to that I don't feel like I'm being overcharged or being hounded to purchase unnecessary services. My first visit there was for an oil change and my expierience was great. The staff is extremely personable and the shops decor is sweet. I've since returned and had a major oill leak repaired with no complaints and I just recently scheduled to have a diagnostic check done on my second vehicle. I feel 100% confident in this shop and it's employees. I highly recommend to anyone looking for quality auto care."
|
"Great service and very professional! Thank you!"
|
"Shop does good work, but tries to sell as many services as possible. Sometimes, it is hard to know which service item is necessary to get your car running again, and which is just preventative maintenance. For example when engine is misfiring and spark plugs are over 100 thousand miles old and no longer gapped correctly, is it necessary to clean the injectors and the intake, or replace plugs and wires? Doing both ensures fix will take, but cost a lot more. This shop will always want to do both. It also provided a laundry list of preventative items, but in this case these other items were clearly preventative. Can't fault someone for being in business to make money, but an uninformed person might buy more than they need."
|
Review by:
Dianne B.( Chevrolet Silverado 1500)
"They are honest and trustworthy...do good work and stand behind it the old school way....and have fair pricing. Real great guys! I would recommend them to all my family and friends."
|
Review by:
John D.( Volkswagen Jetta)
"Great quality of work and excellent customer service. I recently purchased my 16 year old son a used Volkswagen Jetta that needed some substantial work based on the fact that I could rely on S & S to bring the car back to life. The repairs included Transmission Valve Body, major tune up, trans service, belts, hoses, injectors, suspension, alignment, and interior replacement parts. Scott and Sam are awesome and so is the car."
|
Review by:
Kristin F.( Ford Explorer)
"I would tell them that their staff is exceptionally friendly and always ready to help! They have provided me and my fiancé with unbelievable customer service for a few years now and I always recommend them for all services needed!"
|
"Very straightforward and professional. Good service and nice waiting room with internet. Full services for your car and they even wash and vacuum it."
|
Review by:
Mark V.( Volkswagen Eurovan)
"Give them a try and see if you like it. Customer service is great. They accomodated all my needs."
|