If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Work done was timely and well As always I appreciate the service knowing it will be done right the first time"
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"First time here. Brought 2005 Altima 95K miles for minor bodywork, routine maintenance, and diagnosis of 2 "weird noises". Their written & verbal communicaiton was excellent. Pricing very reasonable. Given multiple options for bodywork using aftermarket parts, etc. Maintenance work in line or some even cheaper than Jiffy Lube, and obviously better quality. Car had to go back for a minor issue resulting from maintenance, and both times work was done in very timely fashion.
My only disappointment was the diagnosis of the sounds. 1 really did disappear when I took car in 1st time (only to reappear when picking up 2nd time!), so not their fault. But the other is quite obvious & still there. A little disappointing to spend $ on the car & have neither issue resolved. I would strongly recommend insisting upon showing/test driving with the tech if you have a "mystery noise" you want them to diagnose."
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"had problems starting car,took it too ron's automotive they were able fit the car in that day, diagnose the problem and i was up running the next day. fast and friendly service every time i go to them. steve rond"
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"I trust Ron's Automotive with keeping my 2004 WRX in tip top mechanical shape. I purchased this car used and apparently it had led a rough life. I have had Ron's do several things including changing the timing belt and water pump, rear axle bearing. I trust Ron's to fix the problem correctly and completely. I like their 50,000 mile warranty. I would recommend them to any of my friends."
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"Professional, friendly & quick."
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"Fabby said this business took care of her issue quickly."
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"Work done in a timely manner. I especially appreciate the ride to and from my home as my wife was down with a bad case of flu and could not drive me to Protime for service.Thanks. Maury Bailey"
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"Thanks Wayne. Another quality experience getting thru the inevitable car issues."
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"Went for a smog check upon recommendation from a family member. They got me in and out quickly. Friendly staff. Price may not be the lowest, but it's from a place I can trust."
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"I'm amazed at the level of professionalism and high quality of performance I receive every time I go to Heritage. There really is no comparison as they are truly the best out there!"
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"I was in auto repair for 10 years back in the day. I don't trust places like Jiffy Lube and dealers. I worked at both. They push you to get as many cars done as possible in return they miss things like luges nuts not tighten and not checking break pads so the routers don't need replacing the next time in. In a private owner operated garage the repairs are made as well as a overlook at the entire drive train, breaking system and engine so you know ahead of time what needs service before you are broke down on the side of the road. Today people keep their cars longer so maintaining regular servicing is a lot cheaper than not."
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"convenient, courteous. service done in a timely manner."
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"Our all-time favorite car-car facility. The entire staff is very knowledgeable and treat you like family. They've been there for us more than 20 years now and we could not be more satisfied.Thank you Brian, Gail and the rest of the crew."
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"Always professional. Know what they are doing. I have only spoke to one machanic and he knew his business. They make time for you and they thanked me for my business."
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"Awesome service as always!!!
Thank you!!!!"
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"Tom and Tim are the best !"
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Review by:
Dallas D.( Toyota Highlander)
"extremely efficient, very friendly staff"
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Review by:
Dallas D.( Toyota Highlander)
"dependable, quick service, trustworthy friendly staff"
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"Great service evertime!"
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"Take their underperforming auto to Stan's as fast as it will go."
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"Great waiting room, super nice customer service, they don't oversell. Love the honesty at this shop!"
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Review by:
David H.( Mercedes-Benz CLK-Class)
"This is the best, and by far the most honest shop in the IE, period. I would absolutely recommend Sam and Scott to anyone. Their prices are also extremely reasonable; I mean, how many places can you find where they actually try to save you money?"
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Review by:
Barbara K.( Toyota Sienna)
"I already have. I give them many referrals. they are honest.quick on repairs and very nice to be around."
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"Efren the customer service rep was extremely helpful. He explained everything my car needed done in detail. The techs are trained to service BMW's like mine. I was treated very nicely by everyone in the shop. No one was condescending to me a middle-aged female. I even got a ride to and from work. I would return to Ayer's in the future without hesitation. Thanks for the good work!"
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"The folks at Alfas and Subaru's are fantastic. Great mechanics, terrific office staff, fair and just owners, reasonable prices, and honest service. A true family owned and operated business. They will even help you out in your search for a reliable car. All around awesomeness!"
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Review by:
Eli K.( GMC Sierra 2500HD)
"sharp staff. Great moral and customer care."
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