Auto Repair Shop Reviews from 1/17/2014

"I 'd say the shop was excellent"

"Happy with the service at proautomotive. Jason does not push you to have services done and if something can wait to bedone he will tell you."

"Great customer service; very thorough"

"Thanks guy's for the excelent work you always do with my vehicles. Larry and Tammy Barrette"

"I had a lot of work done on my 2003 Jeep recently and the service they provided was great! I haven't had any further issues with my Jeep so far. They are a little bit on the pricey side but you get what you pay for. They are very thorough, deliver prompt service and are always professional. Sam does an excellent job of explaining everything and answering all my questions. She educates you on whatever repairs need to be made so you can make an informed decision on whether you should go forward with the work or not. They are always courteous and I have never felt sales pressure nor received any scare tactics to try to get me to get any work done. I love the detailed invoices they provide too. If you are looking for an auto repair shop with integrity, Godfrey Auto is the place to go."

"As always - you all went the extra mileThanks"

"We just moved here from Texas and are first time customers. I was not looking forward to finding a new auto repair shop. All of the great customer reviews are true! Excellent work and customer service! Wayne called me periodically to inform me of the progress of the repairs and work being done.Don't waste your time going anywhere else! Visit the shop and you can immediately tell this is the BEST auto repair shop around! Honest work at honest prices!!!"

"service was very good it only took one hour and car was retuned with a car wash too excellent service will return again and again"

"Marx always does a great job. Friendly, reliable, trustworthy staff, fair pricing, & don't try to get you to have work done that you don't need (and will even let you know if something you asked about doesn't need to be done, or even, "it looks fine now, but may want to review that at your next oil change")."

"As always they did a great job on my last visit. They were open a little early so I made it to work on time. Both issues were fixed and running fine now. I have brought 3 cars there, and always had good results. Good work and very friendly."

"Rex and the entire team at Heritage Auto get all 5 stars but they deserve 10. My vehicle required a major repair which was going to be expensive and time consuming. Rex had the team take a second look to make sure nothing was on the estimate that wasn't immediately necessary. As a result, I saved time and money. Honestly, from the moment I made the appt. to when I picked up my car, I was treated with kindness and consideration. The team worked to get my car completed sooner than anticipated which was a tremendous help to me. Rex even stayed past closing so I could pick up my car after work. He went above and beyond what other repair shops consider good customer service - Heritage Auto has raised the standard."

"Thankful for their very timely service and repair to my vehicle and time spent ascertaining two more problem areas and recommendations for taking care of them. Very good service and an excellent company to do business with. Wish there were more like them in other fields."

"I made an appointment and left my car for the service, noting that I would be back after 2 hrs. as estimated. Unfortunately, this time my car was not ready and I had to wait another 45 minutes. Other than that, the service was good as always. I like the complimentary car wash. I will definitely go back for service on my BMW X5. Anya Goette"

"Great job! Thanks for always being up for the challenge and finding potential issues before they cause major repairs."

"The service was excellent. The only thing that was frustrating was that it took a bit longer than I was told and I was late to work."

"I literally stopped in due to a weird noise my volvo xc90 was making. They took age time to look at my vehicle right then, accommodating not only me but my little dog, too. I called them "humanitarian ASE certified" because they told me what was wrong but also said none were so emergent they needed immediate repair."

"The service was awesome. Great customer service."

"Great customer service!"

"Honest, helpful, customer oriented"

"Do not look elsewhere, T&D is the place to go! They only do what has to be done, no gold plating!"

"This business does outstanding work."

"Honest shop and very knowledgeable.."

"They are terrific. Their work is first rate, their prices are more than fair, and they are always friendly, courteous and accommodating."

"As you seem to increase in business each year I think a second location or a location with double the work space and staff should be thought about within the next 10 years. The only downside to a 2nd location is that you might lose that family "vibe" which Leisa and I think is a huge advantage."

"It is the only place I take my car for service or repair."

"I was very pleased with the work done and the service. Will be back."

"That they take advantage of the elderly and rip them off, then send them on there way in an unsafe vehicle. Then you try to get an explanation of why they did not correctly repair the vehicle and they avoid you. I will never allow my family to use them again and I will strongly advise others to avoid them. Considering I grew up here all my life - I know a lot of folks. I just wanted an reasonable explanation and they were too sorry to even acknowledge me."

"no comment"

"They are the best!"

"The staff is knowledgeable and the customer service is outstanding."