If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"They were thorough in finding out the problem with our car. A part that we replaced last year was still under warranty so no charge for that:) very friendly and reliable service."
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"Friendly, professional, courteous and knowledgable. I very much appreciate the discount rental car deal and the shuttle service."
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"I have used Kensington service station on two separate occasions now. Jason and his crew are courteous, skilled, and knowledgeable. Work was done quickly and both time Teresa followed up to make sure I was satisfied with the service. I would recommend the folks at KSS to anybody looking for quality auto service in the area."
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"This was the first time I took my 2008 Subaru to Downtown Automotive for servicing. It was a routine oil change. Service was delivered as scheduled and I appreciated that they checked over the car - no unexpected charges or service requirements. Discussion about condition of winter tires was helpful and I will defer replacement for another winter.."
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"excellent service, wonderful trustworthy .......thank you"
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"Top notch service and speedy too!"
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"excellent - friendly and fast service"
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"Quick, quality repairs for my Dodge Dakota. Accurate cost estimate; helpful, friendly staff."
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"Took the time to explain my car's issues with me and set a time we could get those issues fixed. Was pleased with the overall service but do wish they would call you vs. you having to call them to check on your car's progress. Otherwise, they did a fine job with my vehicle."
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"Susquehanna Auto is:
Highly sensitive to my busy schedule.
Quick to follow-up with promised phone calls.
Thorough with explaining work completed and work needed.
Goes the extra mile to solve problems with our vehicles."
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Review by:
Janice K.( Buick LaCrosse)
"Fabulous! Trustworthy and pleasant."
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"Some of my neighbors and friends already use Greg's shop and are also satisfied with his work. I highly recommend his shop for vehicle maintenance and repair. After all the problems that caused my check engine light to go on were repaired by Greg's shop, my wife's Avalon easily passed the smog test. Note: I also received a good discount!"
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"Would recommend"
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"as always I have pleasurable experiences with the Pro Service team and never hesitate to leave the Jeep in their care."
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"As always I felt that the technician and other staff were knowledgeable about my issue with my car. The technician that worked on my are found the problem that I had been experiencing with the jerking in low speeds. I had to be referred to the dealer but the other work was performed to my satisfaction. Thank you for the good customer service and the friendly atmosphere."
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Review by:
Allison K.( Hyundai Elantra)
"I didn't have any repairs done but customer service was excellent."
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