If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Thanks"
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"Bob, Toni & Julie, etc. You are the most of what a professional team should be in matters of service and integrity. Thanks again; Lea"
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"Great job communicating with me during the day. I was able to guide the process from afar."
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"Friendly. Quick. Efficient. I will be back."
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"Outstanding as always!"
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"Very helpful and straight forward about the work that really needed to be done now and what could wait. Very quick service and friendly"
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"Faust Automotive is the Best! Fast , friendly and most of all honest!"
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"Great Prompt service !"
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"I always get friendly, courteous, and quality car care at Heritage Auto."
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"Jimmie, Steering wheel centering is perfect! Also, the hush-mat cured the cold eng. vibe on bellhousing plate. Great job guys! Jack"
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"Wrong day to ask me that. I took it in for an oil change and to check A/C. Part had to be ordered. Got car back 2 days later. Today, 2 days later, my car has 'Service Engine' light on and is squealing under the hood. It is Saturday and I can't get any help until Monday. Soooooooooooo, the question was... how was my service.... really?? Actually, John at the shop communicated very well with full and descript answers. The transport kid even mailed a letter for me cuz he was going there. I did get my car back when promised. But..........."
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"When you have repairs or service done at Briggs Firestone you can count on first rate work. You will also get a through explanation of the work that was done. It's a family business that treats their customers like family."
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"As always, friendly, wonderful service. Satisfaction with the mechanics and standing by parts warranty. Thanks so much. It's nice to know there are places that can be trusted to ONLY fix the problem your vehicle has!!! Never have I felt like I was being taken advantage of. :-)"
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"Very clean and well maintained facility. I appreciate the small details like the seat covers and sun shades while my car was waiting to be serviced. I was taken back at the free car wash just for getting an oil change! To top it all off a nice refreshing bottle of water for me was waiting in my car for my drive home. I hope all your customers appreciate your efforts."
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"A pleasure to do business with you. I thought the bill was excessive, however, taking it to Fleecer Jones would have been as much or more, so what the heck. The car runs like new now. Very happy with it. Question: How often does this car need lub job. I can feel the difference, and don't want to go as long next time that it needs it."
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"Professional and extremely helpful."
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"Fast and friendly service."
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"Excellent workmanship and very attentive personnel."
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Review by:
Greg F.( Pontiac Montana)
"Great people, great work."
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"VERY PROFESSIONAL SERVICE. I HAVE ALWAYS HAD A GOOD EXPERIENCE IN DEALING WITH THE COMPANY AND TAKE ALL OF MY VEHICLES TO THEM FOR SERVICE OR REPAIR.."
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"Im completely satisfied with the quality of service and customer service. Everyone is always friendly and they take the time to explain what needs to be done. I have compared pricing and it has been about the same but the warranties and staff is what keeps me coming back."
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"You guys are amazing"
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