If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Service was wonderful as usual!"
|
"I have been taking all my vehicles (gas and diesel foreign and domestic) to Perry's for well over 18 years. As you might imagine over the years I have had just about everything worked on and have never been let down. Top quality work fair prices friendly fast service and honesty without reproach. I wish I didn’t NEED to have an auto mechanic but since we all do I’m proud to have Glen and his team at the ready!"
|
"As always - you take care of your customers in a timely, professional manner."
|
"Repairs were performed thoroughly and quickly. CAR kept me informed and is very easy to work with."
|
"Larry was very professional. He took care of my flat tire in a timely manner. Thank You, Hari"
|
"I brought my car in for a coolant flush and a sealant to stop a coolant seepage. It worked great and my car is running just fine. :)"
|
"Not much to say. Andrew has taken VERY good care of me for many years now, and continues to do so."
|
"I was surprised I didn't have to miss time at work, and was given a loaner to get home that night."
|
"Work was done well and in a timely manner. Can always depend on superior service from Grand Prix."
|
"It was my first time at Los Gatos Auto Service after using the dealership for my car maintenance. Saved lots of money and the work was well, finished on time as promised and the staff was great. I'll definitely be back (when necessary!)."
|
"I would have given a 5 stars, but I still detect a hesitation upon accelateration, particular after a turn. Perhaps my repairs to or row will take care of it"
|
"It's like being family. We have been pleased for over 12 years."
|
"as always the service both by the office ees & service dept are very much appreciated by me. troy was very helpful & calming as I thought I had engine trouble on my way to lake Tahoe. ryan was very courteous & friendly when he took me home & picked me up the next day. that is a benefit I have always appreciated that frank offers."
|
"Always courteous, always great service at affordable prices"
|
"Im very happy with the service I got and the list of things I need to keep an eye on or have repaired I was also told what is most important to have fixed first"
|
"Not cheap but well worth it!"
|
"Great honest work. They go above and beyond to provide excellent customer service."
|
"I've dealt with both Mark ( owner ) and Anthony over the past year... Both great guys... very helpful, down to earth... I'm always satisfied with the work.... A little on the pricy side but you get what you pay for... Every time I try to go cheap, it ended up costing me more frustration and money..."
|
Review by:
Barbara W.( Mazda Tribute)
"Service/Repairs are done correctly and on time. I always receive a call if additional work might be required. Prices are fair."
|
Review by:
Dante R.( Dodge Intrepid)
"I find them thorough,reasonably priced and honest. It's a pleasure doing business with them."
|
"Service was excellent and done in a timely fashion"
|
"Excellent service. I drive away confident that my car is in great condition and that I'll not get stuck somewhere and have a problem. Thanks Carol"
|
Review by:
Phil W.( Cadillac Seville)
"I usually do my own repairs and I restore vintage British cars and motorcycles so it is hard for me to turn my cars over to anyone else for service. But when time constraints or in my case now old age catching up to me :-) there is only one shop I trust and luckily they are right down the road in my own town of Lafayette. I take a lot of pride in my cars, most people do so there was Only one MINOR (but disappointing) issue... either the mechanic or the lot person forgot to use gloves or to clean their hands of black shop grease and left my leather steering wheel covered with it. The rest of the vehicle interior (seats etc,) was fine. But when I compare that to the overall service and caring of the shop team... it is probably not worth mentioning :-) thank you Stan's. A major repair well done!!!"
|
"Excellent quality work, professional and responsive people."
|
Review by:
Deanne H.( Toyota Sienna)
"We were on a cross country trip and were passing through. We had a serious problem with our brakes on a Fri. afternoon. They knew we had an urgent problem and they worked hard to get us in immediately, and even worked overtime. The mechanic showed us the defective parts on our van and explained to us our problem and our options. They really took care of us."
|
"That they are fantastic at customer service, and the mechanics are the best in town. That I was extremely satisfied with my experience at your shop!"
|
"Renson Automotive. Accept no substitutes."
|
"Quality work, honest and efficient"
|
"I would highly recommend Cerrones"
|
Review by:
Mike P.( Subaru Forester)
"Top shelf service for years! Wouldn't consider going to dealer for service or repairs. Good people, good work."
|
Review by:
Jennifer R.( Dodge Grand Caravan)
"Always great service and top quality work! We will never go anywhere else."
|
"The staff was very friendly. The owner gave me a ride home; which was greatly appreciated. I was a bit frustrated because they said they would call me when my car was ready. They didn't call when the brake inspection was done or after the brakes were installed even though they said they would."
|
Review by:
David M.( Ford Econoline)
"I have recommended Randy's Mobile auto repair because of the customer service and general feeling that you guys care about the customer and the work you do."
|
"As always fantastic service."
|