If someone asked you about your shop's quality of work and customer service, what would you tell them?
"appreciate the care and clear explanation that Phil provides."
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"Customer for 7 years with 3 vehicles. A compact sedan, minivan and pickup truck all with more than 100,000 miles. Consistently provide very good service for every type of repair. Stand by their work and provide honest assessments of repairs needed as well as preventive maintenance. They work quickly and have always been accomodating to our busy schedule."
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"Thank you so much for your swift service!"
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"Found Convoy Auto Repair on the web. I asked them to fix my airconditiong. While they were doing this they noticed cooling system leaks and noted that timing belt required replacement. I had them do all the repairs and they did a fine job! They completed the work on time and for the price quoted with a discount. Very trustworthy, friendly and competent staff !"
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"My vehicle was towed in by AAA who recommended Platt's for repairs . Ed contacted me the next morning and I advised him of the problem. His crew went over the vehicle and recommended additional maintenance repairs, all which I knew were needed. I also advised of a "rattle" in the front end which he diagnosed and repaired. I will be bringing my other car in and recommend Platt's to everyone."
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"Always timely, efficient, personal, and professional work. Marx Auto works honestly with their clients and won't find "problems" with your vehicle just to make $$. They can be trusted to give you the real story regarding your car. 5 stars aren't enough for this shop!!! :-)"
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"Service was timely and description was concise and understandable!"
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"Andrew and his staff are always prompt and courteous with their service. I've had my vehicle serviced here for years and they have always been accommodating."
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"Fantastic experience! I will definitely bring my automobile back in the future."
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"I was a walk in and although it was a busy morning in your office, you were extremely accommodating and took me right in! Very professional and informative! I would highly suggest your business to anyone looking for quality and service!"
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"As always, I was treated with respect and the service was speedy and complete."
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"Friendly, quality service. I felt confident that I was not being "upsold" and that the work I went in to have done was performed as requested. I left feeling confident in the work they did on my car and that I was treated fairly and honestly."
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"I love Frank's European Service! I would highly recommend them to anyone needing service on their car. I go to the Henderson location and the area is very clean and comfortable (unlike most mechanics)...it feels like you're at a dealership. And looking at how nice the waiting area (and the rest of the facility for that matter) is, you'd think that they'd be expensive....but no! They quoted me a price to fix something on my Range Rover that was more than half of what another independent Rover mechanic in town wanted to charge me. Over $800 less! They are so courteous and professional too. And they wash your car too after the service is done. I recommend them to everyone I know."
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"As per usual your customer service is far above par. The guys in the front are always very helpful and all of the mechanics are top notch. All of you have my vote"
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"Highly recommended!!!"
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"I have been a loyal customer of Franks for over 5 years. A good friend of mine from church recommended him highly to me. I have had two Mercedes and currently drive a BMW. He has taken good care of all my vehicles. I hate to admit that I am OCD and demand perfection from everyone. When it comes to car maintenance, I know next to nothing. Everyone in Frank's shop is friendly and knowledgeable. Most important, they are honest. Which is a good a thing since I know very little about car maintenance. I have never left Frank's with the feeling of being overcharged like I have in some of the more expensive dealerships. If you are tired of being treated like your shop is doing you a favor by allowing you to bring your vehicle to them, then I highly recommend that you take your car to Frank's. I always feel like a member of their family when I need service for my car."
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"Thank to the whole crew that helped get my car running well again. From Paul to Marty to Andy... thanks for your kind and courtesy service... for taking time to listen to me and understand my issues... and for figuring out the problem and fixing it perfectly!."
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"This shop consistently beats the quotes at Goodyear, Firestone etc. and often catches items the others needlessly add on for repair work. Our fleet uses them exclusively. Mike Bankston Glorious Events"
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"Always great customer service."
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Review by:
Patrick C.( BMW 5-Series)
"Excellent and honest service."
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Review by:
Megan H.( Toyota Corolla)
"I had a great experience going to Preferred Auto Centre. The staff was honest, friendly, and quick service. I will definitely be back next time I need maintenance on my car."
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"The work and customer service is excellent. My first experience with Garry's was to get a second opinion on work my old mechanic said needed to be done. Was told my front differentials needed repaired immediately and they recommended doing the rear as well to the tune of about $3500. Took it to Garry's and they drained some fluids and showed me the metal shavings showing there was a problem. They explained it was not an immediate concern and that I could continue driving and would know when they were past being usable. That was 5+ years ago and still haven't had problems. Plus they didn't charge me anything for the diagnosis. They are not a convenient distance from my home but I always try and make it in once a year to them to get serviced. They do a full inspection and when they do find problems they are very honest about what I should take care of immediately and what can wait. I take my vehicles here for any major problems and the prices seem very reasonable. I've always been skeptical trusting mechanics but I trust these folks. Feel very fortunate to have found them."
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"Friendliest service ever!"
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"Dennis Colleen and Trevor are all awesome. I had a couple of vehicles serviced by them. They are an honest company and I trust them to service any vehicle I own. I wouldn't go to anyone else!"
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Review by:
Joel Q.( Jeep Grand Cherokee)
"excellent job, and great customer service"
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"Honest, courteous and have the car done when promised."
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"The work was done."
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"First and most important to me is I felt like they were honest. There's a lot of shops around town that aren't. I had an appointment to get an estimate for a tune up and they could have told me that I needed a tune up and a 100 other things. Instead they told me that the plugs looked good the wires looked good everything looked good. The only thing they told me was that my trany fluid was pretty dark and could probably use a service. I'm glad they did even though I already knew it. It just further shows their honesty. I will definitely be using them for my mechanic in the future."
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"I would tell to go to your shop and you will get good and dependable service."
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"Always excellent service, very accommodating. Repair work is explained well and reasonably priced.
Thanks to the whole team."
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"These guys are quick to the point and don't try to sell you a new engine on minor repairs. I appreciate the thorough look over of whatever I bring in...and never feel pressured to to purchase any needed or recommended service. They call it like they see it."
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"Always honest! Always fast! Always friendly!"
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"The best"
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"Excellent advice, great quality, on any car, exotic or boring."
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"Highly recomend them for electrical diagnostics."
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