If someone asked you about your shop's quality of work and customer service, what would you tell them?
"My wives minivan engine light on, I made an appointment with Darren at Briggs Firestone for 8am as I thought I needed extra time for the work to be done, because I was advised months before that we also needed rear brakes done. After checking the engine light they said I needed a part for the problem and would be ordering it and will do the brakes while waiting for the part to arrive. After checking the brakes Darren came in and apologized and said my brakes were in tolerance and not needed to do, but my power steering fluid was turning a darker color after 81,000 miles and should be flushed so I said do that instead of the brakes. Yes I was there most of the day waiting for the part to arrive for the engine but all was taken care of and they even bought me lunch ! Now that's service and concern."
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"Great service. I like how the inside was vaccumed!"
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"Very happy with our experience. Friendly service and had our oil change done in less time than they estimated."
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"59 Auto has worked on my vehicles for 2 yrs and will continue in the future. They are always straight about the issues and never push towards fixing something that's not broke."
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"Always get great service from Jeff and his team"
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"Fast and courteous service is something that don't find everyday, especially in Yuma. I've used Campbell's on a couple of other occasions and they do a great job and the price is always reasonable, but more importantly, my vehicles are always fixed correctly. I would highly recommend them for A/C repair or any other automotive repair needs............... Joe"
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"Doug and staff have taken really good care of our car for over 6 years. Service has been prompt and one sticky mechanical issue was resolved in a very fair and satisfactory manner."
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"Great service and great people!!!"
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"Great job!!!!!!!!"
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"Excwllent service, as always! Nannette"
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"Good service."
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"Great shop always takes care of my vehicles"
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"As always..quick service..reliable & always dependable...GREAT GUYS..GREAT repair shop..100% honest too.."
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"excellent quality and price."
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"I regularly recommend folks to head over. For over 30 years you guys have been providing exceptional service to our family. Every repair is backed up and if there are ever issues they are resolved timely and satisfactorily (issues are very rare however)."
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"I was very impressed with the quickness in which they responded to my dilemma. I'd never been to Rod's Japanese Auto Care before but was treated like a long-time customer. They were not only very patient and friendly, but so knowledgeable that they were able to resolve my problem within minutes after my arrival. I am grateful for the help & the courtesy and will definitely be back."
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"I have a fleet of high mileage Ford vans. I buy them with 150,000 because I know they are good for another 150,000 plus. Within a few years they are at 300,000 miles. Ender keeps my trucks on the road for high miles and rigorous residential driving, steep hills and hundreds of stop signs. Ender is good and busy so I have to make an appointment. Why would I want immediate help with someone nobody wants to go to? In 2003 when I switched mechanics to go to Norcal my repair costs dropped by over 50%."
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"I was impressed with the professionalism and courtesy shown to me during my visit. These days it is very rare to walk into a business and be greeted with a smile, introduction and a handshake. I felt like I the customer was important to their business and not just another number coming off the streets."
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Review by:
Steve M.( Chevrolet Tahoe)
"They are very fair and treat you with respect. I will be a return customer."
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"I would tell them that the service is excellent, timely and everyone was very friendly and professional. From now on I will continue to do business with East Coast Automotive Services. It is a relief to finally find a reliable place for my automotive service needs."
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"Friendly and quality service. Confident that they are doing a good job. A little on the expensive side but worth it."
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Review by:
Robin M.(Mazda 3 and Dodge Ram Pick-up Truck)
"My husband and I have been going to Norcal Auto Tech for about 15 years. Ender's is very professional and he communicates the work that needs to be done so there are no surprises. Ender's is an excellent mechanic and his prices are reasonable. I would highly recommend this shop to anyone. In addition, Ender's helped us to find buyer's for two vehicles we wanted to sell."
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"The Ayers team got my 300zx running like Nissan intended and my clutch has never felt better."
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