If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I filled a review out last week. I think you are all an amazing group. Thanks for keeping my car in shape,and for being so nice about it."
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"I have had oil changes for the last 4 or 5 years at this location and each time mechanic Mat has taken care of my car. I have never had a problem after Mat serviced my car. Great Job Mat"
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"We have always been very happy with 59 Auto Repair. They are honest and do good work."
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"The guys there are terrific. They are personable, explain things very well, and had my vehicle done when they said they would. The price they gave me was the price, no hidden charges. From now on that is where my vehicle will go for service."
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"Very good service."
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"I used to work on my own vehicles, but due to the lack of free time that I have, I always bring my cars and trucks to have it fixed here. The staff is friendly and the workmanship on the vehicles is great!"
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"When I call for an appointment, Ashley handled my request from dropping off the car and picking it up...everything was like clockwork...no hassles...no waiting. The mechanic does a trustworthy job and my old car runs like brand new. Mahalo Pearl City Auto Works!"
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"Excellent service. Thank you."
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"As always, the service is stellar. The staff is always friendly and professional. Everything is explained thoroughly prior to any work being done. Thank you so much."
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"good"
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"Personnel are easy to work with, and eager to please."
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"Excellent customer service. Tracy is GREAT!!!"
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"Out off all my years going in and out of car shops from a young age till now I have never been to a better shop in my life. (Car runs immacultly) Forever A Coustmer - Caleb Castellanos"
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Review by:
Kristen B.(Chrysler Sebring)
"I was incredibly satisfied with my recent visit to Protech Autocare. The shop was in excellent condition and it was apparent that everyone there takes pride in their work and the company. The shop was much bigger than I had anticipated and they are also in the process of expanding. They run a nice business. I was impressed with the flexibility (shop opens at 7pm and has a concierge service) of the shop, ease to set an appointment and quality of work. They are very honest people and priced fairly. My engine light was on and I had a slow oil leak, so Bob Baxter and his team checked out my vehicle to diagnose the issue. They were extremely knowledgeable, helpful, and educate clients versus taking advantage of them like many other shops in the area. They are good, honest, hard working people and I'd highly recommend taking your car to them for the best service in the area. We do not go anywhere else now."
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"My girlfriend referred me to Bill at Protech and I'm so glad she did. I've been seeking a reputable shop and this one went above and beyond my expectations. She scheduled the appointment for me, but they knew exactly who I was by name when I arrived. One of the light bulbs on my rear passenger side was out and I needed it replaced. Unbeknownst to me, the driver manual called for a tedious (and costly) removal of the bumper panel to get to the light. Somehow Bill's team managed to take a 2 1/2 hour job and make it a 20 minute one, saving me 1/4 the cost and I am most grateful. His mechanics are experts in their field and I appreciated them being honest and taking care of me. I'm glad to call Protech my mechanic of choice."
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"Just a quick oil change. Phone early afternoon and was booked in 15 minutes later---perfect"
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"Professional car care, friendly staff and trustworthy."
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Review by:
Phyllis C.( Lexus ES 300)
"Everything from customer service to repair work is consistently excellent."
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