If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Oil change and vehicle inspection on my 2005 F-150 for a cross-country move while towing a U-Haul. Excellent work and recommendation on new tires. Will recommend!"
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"I am sending a young lady your way to have you give her an estimate on a brake job."
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"The staff are knowledgeable and pleasant to work with."
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"Timely and competitively priced. Always friendly prompt service!"
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"I have already recommended several people to Schertz Auto Service."
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"Good job on the tune up and valve cover gaskets!"
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"Just a state inspection that was quick and easy. Came back because a gauge was reading that the engine was overheating. I was told no one could look at it for a couple of days so I took it home and looked at it myself. Easy sensor swap that a professional could have diagnosed within a few minutes. Probably lost my future business for not having 10 minutes to look into what could have been a serious engine problem. Marketing should get kudos for sending out a letter and key ring discount card following service. I would definitely have used you again had you taken a quick look at my truck to tell me if it was serious or not."
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"Best auto service in central Texas!"
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"These guys provide great service and are very friendly. They don't try to sell you a bunch of unnecessary add-ons either, which is a big plus. I would definitely recommend them."
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"Good job overall. My window repair was a little pricey, but looks to be properly done. I did ask for an estimate on a tune-up for a different vehicle, but unfortunately didn't get the e-mail reply I was promised. I'll continue to support because you've saved me time and money in the past and do good work. Staff is courteous too. Thanks!"
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"The service was good, the price too high!"
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"Very quick service for an inspection. Very friendly!"
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"Friendly , clean, and fast. Thank you!"
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"I'm very happy with the service, and will be back!"
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"Excellent service was in an out without any long wait or problems."
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"They were very friendly and efficient!"
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"I liked the family discount best!"
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"Thank you, Mark, Bernie, and John. The car is running perfect. I appreciate the extra attention as well."
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"Our "go to" car service center.... Thank you so much!"
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"Very fast service, very friendly, honest people. Highly recommended."
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"Bring my vehicles in for maintenance. Truck was fixed and for the right price. Someone knocked my thermostat cover off and your front office person sent one of the mechanics out instead of looking himself thats disappointing."
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"I highly recommend this business to take care of all your automotive needs. People, professionalism, and service done with a smile. I think of Schertz Auto Service anytime that I have an automotive need."
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"Very professional and informative. Could not have been more pleased with their service. My daughter can now drive safely. Thank you"
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"Was very impressed with your establishment. Everyone was friendly and the service was very fast."
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"Thanks for getting out car in and out!"
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"Very helpful, lets us know upfront what needs to be done."
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"I was very impressed with the customer service all around. The multiple phone calls I made were answered with accuracy. My car ended up getting finished a little earlier than anticipated and they did everything we had discussed. Very pleased."
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"Always a delight to go here. They have fast, efficient, & friendly service every time"
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"Good and promt service...courteous staff and knowledgeable."
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"Jon took very good care of my jeep, and worked with my busy schedule, they accidentally broke a piece of the clutch assembly, but were honest,and had it fixed very quickly while I waited, I live way out at canyon lake, but I make the drive for the service I receive, breath of fresh air in your industry, thank you and tell your employees the same."
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"Unfortunately I have been to you guys twice and have sent my wife once. I say unfortunately because it stinks to need body work on your vehicle. That being said I would not choose to use anybody else. You guys have been very friendly, knowledgable and helpful. Thank you."
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"Honest, trustworthy, great customer service. We highly recommend this business for your car needs."
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"Late one afternoon in Apr, I realized that my vehicle inspection was overdue. While nearly closing time, they took the time to complete the inspection and probably saved me from a police citation."
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"Except for misspelling my name ; )"
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"A little sad I was charged 5 days on the rental after spending $4500 on car repairs. My van is as good as new though and John did a good job of keeping me informed of its progress"
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"Fast, friendly service...Thanks"
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"The service was excellent when they saw me pull up they came out and immediately took my car back for service."
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"Excellent service. Fair prices. Friendly, non-aggressive, non-threatening atmosphere."
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"All the employees there are nice and friendly. They let you know how long you have to wait. And they tell you what is wrong and give you options. I will keep taking my vehicle there for repairs."
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"always friendly informative n well-priced"
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"Schertz Auto Service has become my go-to place for servicing my Jeep. They do excellent work and don't try to talk me into anything I don't really need."
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"We were stranded in Sherrtz and everyone was so helpful! From recommending a motel to taking us to the car rental place when they didn't pick us up. And, of course...the car works like a champ."
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"This is where I do business."
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"Excellent service. I appreciate your honesty and expertise! Thanks for taking care of our vehicle. I recommend you to everyone who has car issues."
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"As usual no complaints."
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"I plan to contact you for future services. Thank you very much for your honesty."
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"Everyone was very helpful and the work done right."
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"Kudos to the crew at your shop!"
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"Ya'll always take great care of us!"
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"You all have the best customer service and I will continue to bring my business too you!"
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"You guys did great, I'm coming back in a couple days for a service."
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"Fast, friendly service. Will definitely be going back for future service needs!"
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"Schertz Auto Service was recommended to me by friends and I was treated courteously and given all the details on what was wrong with my vehicle and what they would have to do to repair it. They took good care of me and I was pleased to see they provided a warranty on their work. I will definitely go back when necessary and I will also not hesitate to recommend them to others!"
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"Fast and friendly!"
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"I came in over spring break and brought four children with me. Not only did the management make a point of commenting on their behavior, but then they gave each of them a matchbox car. My service was quick and the friendliness of the staff made a huge impression! I'd definitely recommend them and definitely go back!"
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"Great service. Vert stisfied"
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"Best customer service I've ever received!"
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"Top notch in all respects. Thanks for the great service!"
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"What a great team, completely satisfied with the service John and his staff performed on both of my vehicles. I will prefer all my friends. Thanks Marvin"
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"Schertz Auto Service was exactly the experience I'd hoped to have at an auto repair shop. The techs were knowledge, the estimates were accurate, and there were no surprises or hidden charges."
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"LGA always does an impeccable job with our vehicles, and this visit was no different. I feel great knowing that my car and I are getting great service no matter what issue the car presents to the mechanics here."
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"I had my doubts at first but Sean stepped up to care of everything car runs just like new again thank you"
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"Great price and professional staff, thank you German Motors."
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"Great Shop , Great People , Great Work , Great Price I trust this shop"
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"As always it was as pleasant an experience as taking care of a car can be (Not my favorite thing to do!) I did receive an apology about my car not getting its "bath" but I also received an invitation to return at my convenience to have it done. I feel very confident and secure about having my car serviced at Frank's. Thanks again!"
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"Awesome service! Everyone was cordial and very helpful. Thank you for making my experience pleasant and convenient."
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"Very happy with the service provided. My only suggestion, and not in a negative way, would be that you deal with pretty much high end cars, it would be nice to have my car be quick washed as they did at the previous service place I was using."
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"Thank you for great service for my Chrysler Pacifica. James and to shuttle drivers Bill and Cameron. Thanks to everyone who helped me."
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"outstanding service."
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"As usual, thorough and ready when needed."
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"I was broke down on this side of the road with my three year old son. I called AWS and they sent out a row truck equipped with a booster seat to my location within 20 min. Hooked me up and got me to the garage safely. The front desk gentleman Larry was very accommodating and friendly. He called very frequently to give updates and pricing with work being done in my truck. Great experience overall. I would absolutely recommend to friends and family. Thank you AWS. -Nick"
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"Long time customer on all my autos. Even the white beast I have."
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"You always do what you say you are going to do at the price you quote. No drama, no stories, always says "yes". Just great work. Hard to find honest and dedicated auto repair shops and you guy's top the list for sure."
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"Awesome service, as always!"
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"Andre and the Hillside staff always deliver the best service. They are extremely courteous, prompt and patient when explaining the services needed on my Honda Accord. I cannot recommend Hillside enough!"
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"Excellent Customer Service and excellent results!! The technicians and staff of Schertz Auto continue to be our #1 choice!!"
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"Courteous reasonable and fast"
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"fast and easy"
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"Great service and fast turnaround time to fix my shifter cable."
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"As always, prompt, professional service!"
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"Fast Same-Day Service!!! :)"
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"Thank you for promptly addressing the problem."
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"I have used Schertz Auto a few times prior to my most recent visit. Each time the work was completed on time for the price quoted. Nothing special, just take my money and fix my vehicle."
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"What can I Say. I am a dedicated customer after efforts performed by the management as well as the technical staff"
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"I had initially decided not to take my car back, because of the was treated by a former employee. But after speaking to the manager, I gave Schertz Auto another try. Friendly abd professionlal staff, attentive to my needs, not to mention reasonable prices. This is the place I will make a home for my car."
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"Great service! Thank you!"
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"These people are now my truck's primary care technicians! Couldn't be happier with their service!"
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"Did a great job on repairing the rear brakes on my dodge journey. Same day repair, way faster then the dealer, price was reasonable, and like the 24month/24000 mile warranty,"
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"Excellent service"
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"Great work as always. Only place I take my cars."
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"Great service, told us what we needed and nothing more. First time there, but we'll go back!"
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"Excellent service as usual"
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"It was quick and prompt service!"
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"The repair was done correctly and quickly."
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"Very friendly. Fast service. Clean waiting area."
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"Overall great experience. Thanks so much."
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"excellent!"
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"Service is always friendly, professional, and proficient as always."
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"The requested service was handled very professionally and the front personell were courteous at all times. Congrats on such a fine bunch of associates. Above all, I considered the job performance a very professionally one and an honest one. Thank you."
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"Great service as always! Love doing business with other Schertz Chamber members!!"
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"Thank you for your kind and courteous service. While my first encounter with Schertz Auto Service may have hit a few snags, there has always been a consistent level of professionalism and service. Thank you for your follow up communication on multiple occasions. You demonstrate a clear commitment to serving people and their needs. May God bless you and your business richly as you serve our community."
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"You are the only repair business I have ever trusted for diagnosis, recommendations, and pricing."
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"Great service, again"
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"Very courteous and prompt in servicing my vehicle."
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"They were fast and the secretary was very helpful!"
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"Always friendly! Thanks."
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"Great service at great prices!"
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"Fast, professional service with a smile! It doesn't get much better!"
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"The work was done for the quoted price and in a timely manner. The rest of the truck was inspected and recommendations made with no undue pressure to have the work done immediately. No problems so far since the repairs."
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"You guys were great! Excellent service. Kryshtal was pleasant and very helpful. Rental car service was a great added value to your service."
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"Friendly, quick service if you make an appointment, trustworthy"
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"Their customer service does everything they can to meet your needs. Their mechanics are very well trained and capable. The office personnel are very cordial and assist in providing a quality customer service. I will be using them for all of our auto needs."
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"I am never disappointed in a business that conducts itself in such an honest manner displaying total loyalty to their customers."
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"We would DEFINITELY recommend you - and have and will in the future. Thanks so much for all your help..."
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"Very courteous staff and fair prices."
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"Great Service. Car had started fine since the fuel pump was replaced. So far, so good. Thanks."
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"Excellent customer service and a quick turnaround everytime I come by."
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"Very friendly and excellent service"
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"Put fluids to proper level as necessary."
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"Schertz Auto Service continues to provide excellent customer service, with work done well & at a fair price. It is a pleasant experience to walk through the front door & we have often recommended the Company to others. Bill & Maureen Sitter"
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"Great job on the BMW as usual."
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"I was very pleased with the speed my vehicle was repaired.Everything was completed as promised. Thank you for your work."
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"Fast service, friendly, clean, helpful. Will go back."
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"Service and price was the best in the area. Staff is very friendly. We will definetly be back."
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"The initial service that was done to my vehicle was excellent. I am still waiting for the parts that were ordered to come in so that they can be installed. But I'm sure that the attention given to my vehicle problem will be solved without any problems."
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"Fabulous service and results, as always"
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"excellent service at a fair price"
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"Thanks for the professional help with my emissions for my truck ! Very polite and professional service! Would recommend them to others!"
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"Very Honest and very Professional. Highly recommended."
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"Quick, honest and friendly"
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"Great service; made sound recommendations based on my needs"
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"Y'all always do a great job, and we know we can trust you to repair our cars."
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"Fabulous as usual!!"
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"Very good job from every body at the shop thank very much."
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"I have never had a complaint with the service you have provided me over the years and this instance was no different. I would recommend you guys to anyone and I do when the opportunity arises."
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"Superb customer service!!"
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"I went to Schertz Auto Service last month to get my State Inspection, the service was excellent. It was a great experience."
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"Personal attention with a non-standard repair made my experience awesome. Will definitely return."
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"I felt like they were honest, and they dida great job on my cat"
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"I recommend Bradham to anyone in need of proper, permanent repair of their vehicle."
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Review by:
Matt G.( Volkswagen Corrado)
"Like I always do... they're not the cheapest but they get it right a strong majority of the time, and when they don't they make it right. I've had good experiences for over 10 years now, and I continue to trust them with my favorite car."
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Review by:
Karen N.( Toyota Corolla)
"I would tell them the work and service is fantastic. The are mechanics do and excellent job. I would say if they are going to another place it is time too try Liberty."
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"Wonderful service!! Thanks so much."
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"Great service."
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"Trustworthy. A little more expensive than other places but no need to worry you're getting ripped off."
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"nice and quick in a professional settingl."
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"responsive clean shop customer service oriented honest"
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"I've used you for a long time and trust your service. But unhappy that 3 year old Alternator that was rebuilt was not under some type of warnety. From now on I will buy new parts and not rebuilt parts."
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"Outstanding in all aspects. Boris, Pete and the mechanics have earned my complete trust. They are honest, meticulous, thorough, and friendly. I will not go anywhere else and have recommend World Tech Auto Center to many friends."
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"I highly recommend both the quality of work performed and the prompt courtesy of staff."
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Review by:
Brian K.( Chrysler Town & Country)
"To go there and judge for yourself. I enjoy working with AutoLogic's staff, and appreciate the information and service they provide."
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"Good and friendly service as well as dependable."
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