If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Eastside Bavarian is fantastic. Ryan and Ken take great care of each customer and make sure that only the work needed is done and they do this at very competitive prices - compared to a dealer shop. I trust them implicitly and recommend them to all my friends who drive beemers."
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"Briggs Firestone was the only repair shop that would call me back for a very expensive car repair. They were friendly and accomodating when I brought my vehicle in, and got it fixed up and ready to go very quickly. They are a one stop shop, and that is a major blessing. I'm definitely going to Briggs for all of my future vehicular needs."
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"Great experience."
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"I needed unexpected repairs and didn't have a pre-established appointment. They accommodated me by working me into an already busy schedule and completed the needed repairs by the end of the day. Many thanks for helping in this way."
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"Loren's Auto Repair is awesome. Great service, great staff...they have taken great care of my vehicles and I highly recommend them."
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"I took my Escalade to Rick & Rays after several failed diagnosis from previous mechanics. Rick & Rays promptly diagnosed the problem & gave me an estimate. They were very honest, straightforward & efficient. After I put my car in the shop, there was a slight issue with the struts being electrical & they informed me it would take a little longer (parts came in that afternoon) & offered me a rental car. I was shocked! I had never heard of such. Even though I did not take the rental, the gesture was greatly appreciated. All staff (secretary & mechanics) we very personable & friendly. The office was clean & even had a small section for children to play (toys & books), which was nice for my toddler while we waited. Every costumer encounter I witnessed with Sergio & Jamie was met with honesty & respect. Most of the costumers also seemed to have been there before for previous auto issues. They also offer discounts for military & other things. The integrity of these guys is bar none. I am glad I found a place in Fort Worth that I feel more than comfortable bringing my car to & will do so in the future. I was recommended to Rick & Rays by a colleague. I recommend them to anyone without hesitation."
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"Really great service. Honest and reasonably priced. I would recommend them to anyone!"
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"Work done well and on time."
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"So happy with the service!! Everyone was super friendly and helpful! Great honest work and they got everything done in one day, super satisfied with everything and everyone :-)"
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"Thank you Mike, Andre, and the rest of your team of technicians. As usual you provided excellent service in a very pleasant environment. The explanations of the services provided were excellent and the work was done in a timely fashion."
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"Fast, efficient, economical service....also friendly, helpful, courteous."
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"Best place ever to have my cars serviced. They are reliable, honest, and do quality work - they are the best!!"
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"Everything went very smooth. Good to hear my truck is still running great. See you guys again in 5k miles."
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"Thank you for a detail and informative quote on repairs for my auto. It helps to understand the process and your customer service representatives up front were helpful and informative in ensuring we understood the report."
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"Great service, a little costly but that's the price of quality."
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"You know, cars are funny! I've taken all three of my German cars into German Motors but unfortunately had to go back at least a second time on all three too get the problems resolved...three times on one. Not sure if it's the cars or the quality assurance. Although they do get it right eventually, and generally support their product (service). I don't like the separate labor charges for diagnosis and then for repairs. But don't get me wrong, they're my first choice for repairs because of their competitive prices and good mechanics| not considering the distance down to Industrial road. My second favorite shop near Summerlin does diagnostics and code checks for me complimentary...hmmmm. No charges for experimenting on the solution and then executing the repair. Maybe it's time to step up your game guys? On a final note, they did resolve the secondary (or third-ondary) "Check Engine" light, and within 30 minutes or so of my quick U-turn back to their shop| but why not BEFORE I left the parking lot? Maybe check the vacuum lines more carefully. Maybe a little road testing could go a long way too. PROPS to J.C though in the transportation department....a true class act. One more chance then you go to the number two position."
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"Mohr's was very helpful and got the job done well!"
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"The quality of the work has always been excellent as is the customer service. It has always been done the right way the 1st time. Everyone is always very pleasant and accommodating. Just one tiny complaint, my name is misspelled on the records. It is Hirsch not Hirch."
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"The quality of the work has always been excellent as is the customer service. It has always been done the right way the 1st time. Everyone is always very pleasant and accommodating."
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"Great service! As always!"
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"Even though the out come wasn't good, my mistake was not coming to you guys sooner. You guys were professional from the very start, you guys keep me up to date with the work you were doing. Thanks for everything and you got yourself another customer coming back. Raul Mojica NISD"
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"You guys are AWESOME!"
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"Efficient, courteous, and informative. Great job! Thanks."
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"Chris and Ken diagnosed the problem and took care of it right away. Thanks!"
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"We have taken our family cars to Enders for as long as I can remember. Now that we have moved out of the area and live in Morgan Hill, we still take our cars here because of the fast, fair and dependable workmanship. Thank you Enders for years of excellent service."
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"I would recommend Renson Automotive for courteous, professional and honest service."
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"Great guys - great service."
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Review by:
Suzanne L.( Audi A6 Avant)
"Excellent service, friendly staff, very knowledgeable"
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"I am no car mechanic, but the fact that my old car continues to run perfectly speaks to the quality of Stan's Automotive's work. They get the work done in a timely manner and clearly document what they did. They are beyond courteous and do everything to make the experience easy and comfortable. It is a big relief to me to know they are there!"
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Review by:
Ethan B.( Porsche Boxster)
"They do great work They've given me a loaner cars They drop me off and pick me up And this time they had a bike so I could go on a bike ride While my car was being worked on"
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"Reliable , honest, always take the time to explain exactly what is going on/ They are patient, understanding, always ready to discuss other options. And they get the job done! I cannot thing of a better mechanic to take my Jeep."
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