If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"59 Auto Repair is my Number 1 Auto Repair Shop. Why?., My Max Airflow Sensor was faulty and it was replaced 3 times due to defective parts from source of purchase. Rich (mechanic) did not give up thinking it couldn't be the Sensor until he tried one more replacement which proved it was all the previous sensors malfunctioning. 59 Auto Repair is my Number 1 Auto Repair Shop.Rocco (Rock) AssiseCarillon Lakes Resident."
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"The mechanics at Platt's did a great job installing and balancing my tires, and with the alignment. My car is riding better than it did when I first drove it off the dealer's parking lot nearly five years ago."
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"My battery was dying quickly and you fit me in the Wednesday afternoon before Thanksgiving. Thank you so much for your professional work and a level of courteousness which never fails to exceed my expectation. The free car wash after every service is always appreciated too!"
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"As always, they were polite, helpful, and up-front about the work to be done and the charges for it."
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"At Skillman's, in addition to receiving good service, I am also always treated with courteosy and respect."
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"I'm CERTAIN that I won't need any repair work done on the Volvo for the next 250,000 miles. I'll still be bringing it in for oil changes, tire changes, & stuff like that, of course!"
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"the best as alwys"
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"Excellent diagnostics and top notch mechanics, I most heartily recommend Skillman call them for your auto needs too!"
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"Very helpful and got me going in the time I needed. Easy to deal with."
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"Although the problem was simply a dead battery, they gave excellent service diagnosing a dying battery at my office, ordering a new one (Mercedes special battery) for the next day and coming to my house that day when the battery died. Gave me guidance when they would show up and adhered to that schedule."
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"Each time I take my car in for service I like Skillman Service more and more. Andy and Jonathan are skilled and great to deal with. I love the way the car drives after a visit with Skillman! Thanks guys."
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"A chocolate mint should be left on driver's seat at finish of repair process. But, have care that the yummie confection doesn't melt while it's sitting there."
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"Superb, High level service. Very much appreciate the thorough review of the auto at each visit, the checklist is handy to use for things that are good and those that may need attention coming up. Very professional staff, 5 Stars for Jonathan who organizes service delivery and additionally is a wealth of knowledge without pressure. I am pleased I found out about Skillman since I moved back to Ipswich. Thank you."
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"Amazing service!!"
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"Thorough friendly helpful fast knowledgeable resourceful."
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"Thank you for helping me to prioritize the service my car needs. That is a tremendous help to me."
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"Great service as usual. Thanks!"
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"Very happy with the work done and how professional the staff is! Thanks a bunch!"
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"Great work, friendly staff."
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"Of coursr I would recommend you!Hope Andy 's Surgery went well and that he will be OK"
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"You guys always do good. Excellent = vac'ing the floors!"
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"Everyone at Skillman is friendly, knowledgeable and accommodating. I do find the prices high."
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"Good friendly service"
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"Timely, friendly service."
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"We feel very fortunate to have been"
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"Everyone in the shop is always very friendly, outgoing, fun, ready to help. Thanks!"
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"Like your guys, Johnathan & Travis"
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"Good Job,but I Didn't get my popcorn!!!!! Will Be seeing you Soon!"
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"The employees are a delight and Jonathan is extremely honest and sincere. This was my first visit, which unfortunately, was not completely successful. An oil leak resulted from my oil change, which Jonathan acknowledged was due to the work performed and not only corrected the situation, but apologized profusely and offered to reimburse me for my towing. I was so impressed with his honesty I had them replace my brakes and hoses, and in return for my faith in them they gave me a great deal on the work."
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"Very professional, accurate, great timing... Great work! Would def refer a friend! Thank u so much!!"
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"As always -timely, well done, flexible and friendly service."
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"Very Good Service!"
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"Good service, delivered with a smile and your pocketbook in mind."
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"Excellent communication and thorough"
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"great job on the paint job on the 'bumper' Jonathan ... and thanks for taking it in to get it inspected ... I've turned into an SUV fan--"
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"I'm always happy with my service!"
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"Another great and quick-to-get-done job."
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"Terrific service and friendly employees."
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"Excellent -- as always! Gave me a checklist of what needed to be done and we discussed a timetable of repairs. No pressure to get it all done at once, answered all my questions, and even explained why some repairs were more important than others. I love working with these guys!"
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"Trustworthy, informative, friendly."
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"Skillman Services has been my exclusive mechanic since moving to Ipswich more than 6 years ago. They are honest, fair, direct, and now friends. I recommend them 100%."
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"My experience at Skillman Services was above and beyond! Welcoming staff, friendly atmosphere, and an educated crew. Although I only came in once for and oil change and inspection, I feel very comfortable returning for the same services as well as others...Hopefully my car doesn't need too much work, but if it did Skillman would be my #1 choice in Ipswich. Thanks John and crew for making my experience seemless."
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"Skillman is great! Jonathan always explains the. issue or repair to me. I know that I can count on the Skillman team."
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"You guys are the best! Always very good about keeping in touch w/ me as far as progress on my truck and status. thanks!"
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"Great job done every time. See you soon for window repair. In the meantime, keep the coffee maker full o' water and the popcorn warm!"
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"ONCE AGAIN GREAT SERVICE! THANK YOU FOR WASHING MY CAR! AMAZING!"
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"I would have my vehicles serviced by you in the future."
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"Went the extra mile to compare prices at another place for me and even washed my car!"
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"You guys took excellent care of me. Fixed my brake line that broke, replaced my air conditioning unit and replace my power steering unit. Awesome..........And I always recommend you to others."
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"Great diagnostics and speedy repair with a wise management of my auto maintenance budget gains a confident referral!!!"
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"Always highly professional staff, wonderful service and great thorough work, even includes a quick wash of the car before you pick it up! Very nice touch. Appreciate Jonathan's expert oversight and high customer service approach."
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"Excellent service! I have never dealt with an auto service that called when they said they would, repair completed professionaly & quickly, explained everything that needed to be done & why and price paid was less than quote. Everyone from the owner to the employees were friendly, courteous and professional. I have found my new auto service company."
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"Extremely thorough. Went over an above the expected tracking down problems."
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"I was delighted to have an excuse to come by the garage one last time before moving. Heal, Andy, and be happy."
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"You guys are excellent. I recommend you all the time."
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"The staff was very friendly."
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"Good guys ! Thank you"
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"Very satisfied with service completed"
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"Always courteous and I feel, seeking the best interest of the customer. The work was done in a timely way and at estimate."
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"Woulda rated 'em with 6 (SIX!) stars... but, SOMEone there smokes cigarettes, and I'm afraid he'll croak, and I won't have anywhere to get my car so well taken care of. ;-}"
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"Well run shop"
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"Excellent communication and friendlypersonal service from Jonathan!"
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"You guys are always a pleasure to work with! Thanks again for the great care you take of us and our cars!"
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"I was so impressed by the friendly staff and genuine service at Skillman's. I have been recommending them to everyone I know!"
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"Good personalities. Very good and easy to deal with."
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"claire not jim"
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"We think you do a great job! Continue the good work ! God Bless!"
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"Very good service and done with a smile!"
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"new email...clairemckny.jimz@gmail.com"
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"Work (oil change, tire rotation) was done quickly. Appreciated the gratis car wash. And a big plus: Andy and Jonathan are so friendly."
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"Always a pleasure to have the team work on our vehicles! We are very well cared for! Thanks!"
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"Well! I guess I will keep you for awhile! You did do a good job .It was a hectic day for you and yet you stayed overtime to check my car and do what needed to be done . Thanks! you are throrough,patient and hospitable!"
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"Great service and attitude."
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"The Skillman team is always accomodating, helpful and does good work that they stand behind. I recommend them to everyone that I know."
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"Service good,and so was the popcorn!Have a Merry Christmas!"
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"Hope everyone has a great Xmas and New Year!"
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"Skillman Services has been my go to for service for several years. The staff is friendly and accomodating, the services are always well executed, prices reasonable and they stand behind their work. -Wouldn't go anywhere else!!"
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"I want my dividend today"
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"Andy, when I had the accident 11/2009, and the steering wheel broke, I wondered if it was a problem with the repair you did in August after the right axle failed. (Spelling is the choice of SpellCheck)."
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"Thanks Andy for the call to reschedule oil change appt. Your service is excellent. Wouldn't use anyone else. I'll be there Thursday morning."
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"Great service,friendly experienced mechanics and a pleasure to do business with.No where better for all your automotive needs."
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"The car wash was a nice extra touch!"
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"Mechanic and Service was fine. Explanation was incomplete on proper parts and tires for vehicle And sales person was talkative about own family and vehicle while critiquing ours."
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"Great job. Appreciate keeping an eye on things. This car needs to last me a long time so I want to maintain it carefully."
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"You all are awesome, so glad to have found a trustworthy and friendly mechanic."
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"Thank you very much . Five star"
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"Great job guys! Thanks!"
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"Your service is always informative and friendly. thanks"
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"Your attention to my cars (I've been with you for 15-20 years or more and through several cars.) has always been fully satisfactory and patient. The latter refers to me forgetting an appointment occasionally. Also, you have been accommodating when I needed a ride home so I could do my work, while you did yours. Thank you, Andy."
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"A very positive experience from start to finish. I will be back."
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"I like the detailed reports they provide when they service your car. You always have a good understanding of the state of your car. It's nice to have someone answer the phone when you call as well-instead of an answering machine to answer your questions. Throw in good coffee and popcorn... Now we're talking!!"
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"Great job, great service!"
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"I Am impressed with the entrance and athmosfere. Am now satisfied with the owner explainging what was going on. The problem has been solved. I will be cack in January 2015 for service that was recommended. So thanks a lot EVY"
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"the service is always very good the work was completed on time and at a fair price. the car wash is an extra bonus. Hillside is the only auto repair business where the owner's Dave or his Wife Zoe shuttle back home (always good conversation)"
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"Awesome and freindly, honest place."
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"I am always happy with your excellent and timely work on my car."
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"Jason was excellent. He quickly and accurately diagnosed a tire problem that two other shops had failed to do. I will be bringing my vehicles there for major service from now on."
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"Nancy said they were very personable at this business and they followed up with great detail."
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"I always received courteous honest service, enjoyed the atmosphere while waiting. It's not the most fancy place but I feel if fancy you pay the price. The few times I had my car serviced I received honest fair estimation of the cost and timely service time. Before the years end I shall visit again and have recommended German Motors and will continue to do so. And why only 4 stars I would like to give 5 stars but that would not be honest as there always those little "I wished they would have""
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"Always great service!"
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"Great service."
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Review by:
Troy D.( Ford Expedition)
"Always professional and courteous. I have never had to wait more than 2 days to get my vehicle(s) in. Excellent job Gary's!"
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"Excellent service, knowledgeable staff, a pleasure to work with on vehicle maintenance"
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Review by:
Abdullah E.( Nissan Pathfinder)
"I would definitely suggest them to use your service."
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"Quick service great staff. Always have time for us."
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"Excellent service. Superior customer relationships!! I do not believe there is a better vehicle service available."
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Review by:
Loren F.( Chevrolet Equinox)
"Prompt, courteous, and would highly recommend you to others."
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"We are grateful for the great service at autoworks!"
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"excellent"
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"Highly recommend the shop people are very polite and most important HONEST service to their customer!!"
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Review by:
Corey( Mitsubishi Eclipse)
"AWESOME!! You can trust them with your car!!"
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Review by:
Allison K.( Toyota Corolla)
"They are excellent trustworthy and honest."
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"Top notch service as always"
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