Auto Repair Shop Reviews from 1/15/2015

"Everyone I have come into contact with at Concours has been professional, courteous, and pleasant. The facility is not only spotless, it is beautiful (love the matching blue toolboxes). I feel that the work provided was the best possible repair work money can buy, without being as expensive as a dealership. There were only a couple of glitches that occurred on this visit to Concours. One is that I was taken aback by the cost of replacing a headlight ballast. A cursory search shows that an OEM replacement ballast for a 2003 Mercedes-Benz E320 is between $100 and $200. Concours charged $568 for that part alone. Lastly, when I was paying for the repair work, I used a Yelp coupon for $125. Somehow, the amount was not deducted from my bill. When I returned home and checked my credit card account, I realized the error. When I called in to report it, again, everyone I spoke with was professional and responsive. The amount was immediately credited back to my account. Overall, I would say that I am satisfied, but would like to have been contacted directly about the ballast before the work was performed. Again, in Councours's favor, they did contact my husband instead—which is understandable—and he had approved it. I am certain that we will continue to be customers of Councours, but I will be more careful going forward to request that I be the name on the account for contact and that any coupons I use will be double-checked before I leave. It's no small thing to run an auto-repair service that has such high standards, and even the best business—mine included—sometimes has small glitches."

"Good Work!"

"I've always been happy with the service at 59 Auto. I have recommended you to others."

"As always, great service. I can count on Gary to do what's needed and spot issues before they become serious."

"What can I say other than excellent"

"Once again I received great service. Thank you."

"As a woman, I always am nervous taking my car to the shop. I am convinced that they will just rip me off because I am clueless. I took my car to CCC for a smog check last month and I was totally impressed. The manager was amazing. I had confidence in him immediately, I brought my car back for regular maintenance. I told them that I was planning to sell it soon. They gave me a list of things that were wrong with it but the manager again was clear on the things I should do and things I should not bother with if I was selling it. I feel like this is the most honest repair place I have ever been to. I was very impressed with this place. I know I am not alone because the place was pretty busy when I was there."

"This was my first time in and I was very pleased with the service and the price and will definitely be back in the future."

"great team"

"I wanted to write and say how pleased I am with the customer service and workmanship at The V Shop. It was the first time I used this shop. The estimate I was given was accurate and reasonable. The repair was completed as promised with no hidden problems. When I picked up the car it was washed and clean. What a nice surprise. I would recommend this shop and will continue to use them in the future."

"Thanks for the quick service! Wait time was a minimal wait and it is greatly appreciated!!"

"I have been a customer of Snellville Auto for over 6 years and am very happy with their honesty and superior customer service. I would recommend them to anyone."

"Pre formed a used car inspection during very very cold weather. Went above and beyond to help me not make a 3000$ mistake. Well worth the 55 dollars. Thank You!"

"After spending a significant amount of money with Loren's over the last month my wallet hurts but I know I have been well taken care of, the job was done very well and my family will be safe in our vehicle. Their thoroughness in fixing prob..."

"Excellent service in all respects"

"I have been trusting all my cars to Mark Morris for over 14 years because he has always been dependable, honest, professional and gets things done when he says he'll get them done. He is very good at explaining what it wrong and what options you have. The Best!"

"Once again all the work was done as expected, on time, and they always try to find ways to save me money! try to find a mechanic that does that ."

"Jeff and his team are always friendly and provide thorough service. Took care of my maintenance needs and, no pressure, advising of upcoming service needed. Always my first choice."

"Brachs is the best. If you go elsewhere, it should be a family member's shop. If no one in your family runs a shop, go to Brachs and become part of their family. Honest, informed and dedicated to treat you like family describes Brachs Auto Center."

"Solid work, and excellent customer service. Kept me up to date on repair progress and even covered some excess labor that wasn't part of the original estimate."

"I have informed several people of the quality service and reasonable rates. Excellent shop!"

"Alfas Subaru takes care of your vehicle as it is their own. You can rest assure they are checking everything and giving you every option to make sure your vehicle will be fixed properly and operate safely moving forward. Their team are experts on Subaru's and get it right the first time so you are not returning with the same issue. They also pride themselves on using higher quality parts for your vehicle that will last, rather than saving you a couple dollars on less expensive parts. If you want the job completed right the first time, using quality parts, than choose Alfas Subarus. If you want the cheapest repair in town and hope it will last than choose somewhere else to go."

"Great Service"

"quality of work and service is fine. prices seem a little high."

"As usual the MD team took care of business quickly and professionally, always a pleasure doing business with them."

"Great quality of work and outstanding customer service."

"Good quality of work--prices could be lower."

"I trust taking my trucks to Dennis' Auto Repair. And Coleen is the best."

"I took this to apple ford to fix two days later the key lock up again had to take it to you and got it fixed right thank lots kyle"

"Fantastic as usual and always highly dependable personal and professional. --S. Stokes Ph.D."

"Excellent work on time at a fair price."

"Service was done right and fast. Thanks"

"Excellent service and so so knowledgable. Would recommend to everyone!!!"

"I always recommend you guys I love you :) I know your company is fair and honest."

"Honest and trustworthy family ownership"

"Excellent and would not hesitate to recommend"

"Simply that this is the ONLY auto repair shop worth visiting in the Phoenix area."

"Great place. Been going there for 26 years."

"Great Service. Better Prices. Dennis has a new customer."

"Don't look anywhere else ......just make your appt with Olsen's"

"I would tell them that it is a very clean, stable, shop with integrity and fine workmanship."

"This is a place that you can trust. They'll tell you the good and bad."

"The people at Autologic are knowledgable, kind and honest. Autologic provides superior repairs and maintenance to all our vehicles."

"Excellent!!!!"

"Excellent service, great people. You know you are well taken care of."