If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Aaron S.( Jeep Grand Cherokee)
"You should give them a try. They are in it for the long haul."
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"Took my 2009 Honda Accord in and Ramon did a super job in having the car serviced. Explained what he did and what he charged. I am delighted for the service!!! Michael Lee"
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"This place came highly recommended from a fellow BMW enthusiast. I wont let just anyone work on my X6. Everything from setting my appointment to completion was treated professional and on a very personal level.- Its refreshing to do business with honest and competent establishment. I'd recommend them to anyone looking for customer focus, honest and reliable car care!"
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"Fast and fair"
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"High quality work was completed within the estimated time frame. Reasonable pricing was welcomed."
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"I greatly appreciated the extra effort the staff provided to complete the work on my car and return it to me the same day."
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"Only issue is sometimes they are a little overbooked and/or taking slightly longer because they want to do it right."
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"Excellent work and pretty quick. Have recommended to family and friends."
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"The staff and service are fantastic. I have found a great place and are very happy with them"
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"Mr & Mrs. Carney are very nice people. STAFFS are very friendly and accommodating. Definitely would recommend this place especially for people w/hybrid cars and ofcourse the regular one's too. Pls look read the southbay coupons the ones that we receive in the mail coz sometimes they give free battery checkup. Keep up the good work and God bless your business."
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"very good service"
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"Awesome place"
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"Popped in unannounced. Andrew took care of a cosmetic item, no problem. Always helpful and willing to solve the problem."
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"The problem was found pretty quickly and fixed very quickly. They also addressed some other issues that I needed to be aware of. Much appreciated."
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"Quick, efficient service."
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"excellent job, thanks for vacumning, great job."
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"Always great service and friendly atmosphere. \\ Why would I go anywhere else??"
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"Heather always takes the time to explain the car issues in an accessible, understandable way. Even though I'm clueless with cars, she taught me how to troubleshoot the leak and refill fluids. I will continue to go toe Alternative Auto for all my car repairs."
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"This was my first time using Alternative Auto Care, but I'll be back! Everyone was very friendly and helpful, especially Heather in the office. My car needed extensive work because it had not been serviced in quite some time. The staff did a great job of diagnosing everything that needed to be done and giving me advice about what needed to be done immediately and what could be spaced out over time. The staff also provided a great written estimate--it was very detailed and easy to understand. The staff gave me plenty of helpful advice, but they did not pressure me. They gave me time to review the estimate and make decisions about my car. Highly recommended!"
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"Great service to fully check out things that require service"
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"does great work and in timely matter. Have never had an issue with kens auto."
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"The only place to take your import car."
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"I called at 12:30 pm asking if they could fit my car in for an oil change. They said they could squeeze it in. I dropped my car off at 1pm and picked it back up at 6pm."
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"GREAT CUSTOMER SERIVICE AND QUICK WORK."
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Review by:
Lawrence E.( Chevrolet Malibu)
"I have always received excellent service."
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Review by:
Virginia R.( Honda Accord)
"Definitely five star service. Professional, friendly and trustworthy."
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"Milstead is not only very professional with exemplary completion time and service, they also are generous, knowledgeable and highly trustworthy!"
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"They are trustworthy and thorough."
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"I had a great experience as a first-time customer. I was in need of an oil change and called late Friday and was able to get an appointment first thing in the morning the following Monday. Kevin greeted me, gave me my quote, quickly took my car in and I was out in about an hour. He was very professional, friendly, and went over some things with me after the oil change on services my car needs. He wasn't pushy, explained why it was needed and showed me the car fax report on my used car that I told him I told him I had recently purchased. It was a very pleasant experience and I've already made an appointment for my next service. Looking forward to using them for my future car needs. Thank you!"
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"Yees, I feel very pleased with the honesty and work done and would recommend this well run business."
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Review by:
Dakin T.( Chevrolet Corvette)
"Excellent service at a fair price"
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"Adam and his crew provide good service every time I need a repair."
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"First time customer. Great service! I will definitely be back!"
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Review by:
Sheldon S.( Dodge Caravan)
"Customer service is exceptional! I felt like a valued customer. Everyone was very friendly from the guys at the desk to the shuttle drivers. The quality of work seems really good. The problem I took my vehicle in for was fixed and the technicians did a thorough workup and explained everything they checked out. They went above and beyond what I expected!"
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"Nice job as usual."
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"Simply the Best!"
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