If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I know very little about cars and I don't know how to tell if a mechanic is telling the truth or trying to pull one over me. The work that All Star has recommended and performed on my used car has all been explained very plausibly but is also considerably expensive. My most recent issue was a jerky transmission, which All Star diagnosed as shift solenoids out of range and repaired for $1500+. The parts were $900 so there was a significant labor cost. Moreover, when I got a second opinion, the other shop did not think I needed any special transmission work done, which was worrying. Not knowing who to believe, I decided to trust All Star and pay up. I would say that All Star is like the Apple of the car world: very expensive but hopefully it just works. Kendra was really great at keeping me updated and I was able to use a loaner vehicle for free for the entire time that my car was in the shop, which was about a week. Additionally, All Star sent my car to a transmission shop for a special inspection at no cost to me, which was fantastic. I will be back even though my wallet will complain."
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"Wonderful service!"
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"So appreciate all of the hard work being done at Concours Motors!! All of the employeea go above and beyond!!"
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"Your facility and all employees are the greatest They always have a smile on their face in addition to doing an excellent job. We have been in this area for over 50 years and are so glad that we found your facility."
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"Love dealing with Jason, he always go es you his full attention and I will be back! Love that my car gets vaccumed too"
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"Carolyn said that the business is always efficient. The staff is honest, friendly, accommodating and provide a good price."
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"Jeff always provides excellent service. We don't take our vehicles anywhere else."
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"Craig handled my situation today, as I had my wife's Odyssey in for a replacement of the right front bearing. With the AAA discount, the price was even better than I thought. Don't forget to ask about the AAA discount."
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"The work done on my car was done very professionally and clean. I have my entire fleet of company vehicles also serviced by Larry and his crew."
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"Adrian, I am very thankful for the continual excellent service I receive at E.K. Import Auto Service Ltd. When I have questions or concerns about my car, you take the time to explain and alleviate my worries. If there is a problem, I know you only repair what needs to be repaired. I appreciate all the work done on my car's transmission to make it work so smoothly. I will highly recommend E.K. Import Auto Service Ltd to others knowing they will receive excellent trustworthy service!"
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"All good."
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"I'd recommend that they have whatever auto work done at your shop that you could do! Jason is awesome."
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"Super service, honest advice - great family all!"
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"Great communication.. and repairs where done in a very timely and professional fashion"
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"AS USUAL, MY SERVICE WAS EXCELLENT. I AM VERY HAPPY WITH HILLSIDE AND IT'S STAFF. ALWAYS, A 5 STAR RATING. LOVE & PRAYERS PATTI JENSEN & PARIS"
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"I loved the fact that they inspected my vehicle for free. They gave me an itemized list of things that needed to be done immediately and what could wait. The prices were beyond fair."
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"When my battery recently exploded in the trunk of my Audi, Robert was gracious in waiting for the tow truck to bring the car in at 5:30 pm and help transfer the groceries into another vehicle. Since there was no loaner car available Robert drove me home totally drenched from the daily downpour. Very few would have done this and it cements an already solid relationship. Thank you so much, Renata Bouterse"
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"Friendly, informed me of progress, repaired on schedule."
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"Knowledgeable and friendly staff would recommend to others."
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"electric seat was broken, oil was leaking,............ (old car problems). Service was wonderful - front desk attentive, efficient, knowledgeable, courtesy ride home (not as part of large shuttle going places I didnt want to go), loaner available, kept up to date with progress, car cleaned up and working again, like new. All in all , excellent.... I will be back"
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"Great Help when making a decision to buy a used vehicle. Very thorough and comprehensive on their review. I would use them before I would buy any used vehicle"
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"If it wasn't for Dave,John,Jeff,and the rest of the crew i would be with out a car. They all do a great job and very concern to make sure the job is done right. They have been great working on my Suzuki and my Volvo, making sure their running smoothly .thks to all of you, Linda"
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"As always, they are awesome and take care of me and my car ."
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"Straight shooting Honest always tgwre fie tou"
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"I have been pleased with both quality of work and customer service since moving my motoring needs there several years ago."
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"I would say that you are fair and honest and communicate well with customers about the status of the work being done."
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"They were thorough, professional and priced fairly/competitively."
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Review by:
Richard R. R.( Jeep Patriot)
"Quick service, friendly staff and reasonable prices"
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Review by:
Rich & Esther H.( Dodge Dakota)
"I have always been able to trust the work of Susquehanna Auto Clinic."
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Review by:
Sharona K.( Nissan Titan)
"I didn't feel pressured into making any other repairs other than what I asked them to do."
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"The Best there is!!"
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"I have used a number of shops over the years and the team at Autologic care about the car, you and the work that is performed. I have rarely had to come back for any follow up, and it has always been handled quickly and professionally. They are patient with questions, clarify the work than needs to be done, communicating through the process as to any changes that are found once in the engine, and anticipating future needs and consolidating work in order to minimize the number of times and expense pf the labor of puling the engine apart.
AND the car was cleaner inside than I have been able to get it. The ceiling had some water spots I had not been able to remove, and I looked up when I picked it up and they were gone!! Awesome job."
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"I was very pleased with this shop. It's always hard to find a shop to work on your car that you really trust. They explained EVERYTHING to me, step by step. Very detailed. I spoke with Domenico throughout the whole process - great guy.They could feel out that I really couldn't spend a lot of money and I felt the empathy they had for me - they were very kind. They really did a great job for the budget I was on. They also give AAA discounts which is such a score! Everyone was great! I will be returning soon to AutoLogic for a oil change soon!"
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Review by:
Fr. Kevin M.( Buick Century)
"They were friendly, communicated very well through out the process and the day---keeping me posted of what was ocurring, and they gave me a ride home and back to the shop after my car was ready. In addition, Tom explain some aspects to look for for future and gave me information to follow-up with if it became necessary for adjustments or follow-up work. Felt cost were good and they were not "looking" for things to jack up the price."
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"Autologic is honest, competent and friendly."
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Review by:
Rusty F.( Buick Rendezvous)
"Good honest work done well."
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Review by:
Matt M.( Land Rover Discovery)
"Friendly service, excellent communication, quality repairs and fair prices."
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Review by:
Karen H.( Chevrolet Blazer)
"Bill and Ty run a very respectful business. I have nothing but mad respect for their professionalism. I'm always treated with respect and talked "to" and not "at", being a woman this means loads to me.My SUV "Bessie" has never and I mean never been Happier."
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Review by:
Krista R.( Chevrolet Suburban)
"The customer service was exceptional! Mike does a great job being the first face of Grassland Care Care. The repair was done quickly."
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"Super work and great prices."
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"They are very knowledgeable in diagnosing problems and do high quality work. They don't try to sell you something you don't need and try to keep the costs down."
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"They're very friendly, professional, honest and do quality work."
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