If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Very friendly excellent customer service figured out a way to take my car in right away had it done quicker than I expected - and all with a fair price tag. Great place. Will return."
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"First of all, from the minute you walk in the door, everyone is warm, friendly, and helpful. As a BMW Z4 owner, the work they did for me this time was, as usual, top-notch, reasonable in price, and finished right on time. They never fix anything that doesn't need fixing, nor do they over-charge for any repairs. I appreciated the ride home and the pick up from a very fine gentleman. I promise you that once you go there, you will never go anywhere else!"
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"Easy scheduling, on time performance and quality service. Detail information was provide for decisions on service."
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"I love Los Gatos Auto Service. I wouldn't trust my car to just anyone! Dave and The Staff ARE WONDERFUL!"
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Review by:
Eric & Shannon & Randy S.
"We brought our 2007 Expedition EL in for a problem we were experiencing some of the time. No 'check engine' lights were on and there was nothing to indicate anything was worn with the car except a persistent 'missing' at certain RPM's. With nothing to go on and finding nothing specifically wrong with the car, the techs at Roys suggested a tune up including changing spark plugs. I was somewhat skeptical because I knew there was something wrong, but figured it couldn't hurt. The mechanics worked on my car on Labor Day and had it ready for us to cart our five kids around for the upcoming school week. I cannot believe how great the car is running! I can't remember it feeling so smooth and running so well. Who would have thought that a simple tune up could make such a difference. I am impressed with the quality of work, the fact that they worked on the car on a holiday, and the honesty and integrity overall. I am clueless about mechanics of vehicles and I could have easily been taken advantage of. It's refreshing to know that Roys Automotive has continued the honest tradition they have become so popular for throughout the years."
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"Everything about your business from the warm, accomodating customer service received to the efficiency of the work performed was extraordinary and beyond topnotch. You will definitely have my business should other auto problems arise and I will refer friends and family without a doubt. Thank you!"
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"great job as always// good for another 90000"
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"I hope that 5 means the highest. I appreciate your good service."
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"Best shop in town - hands down for quality work and friendly, trustworthy servicemen. Thank you very much. I have no need to go anywhere else for all of my automotive repair needs. A+++"
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"You guys are great! Thank you"
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"Thank you for the friendly service and great work, as always."
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"The experience was good. I was called with an accurate estimate and the work was completed on time. I cant ask for anything more than that. I will use them again."
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"Professional atmosphere coupled with first rate service. Love the fact that they're about 2 miles away from where I live as well!"
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"Thank you for your excellent service."
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"I have been using Import Auto for almost 7 years, they are tops in service and reliability."
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Review by:
David & Elaine T.(Subaru)
"Yes, I would recommend this business to a friend"
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Review by:
Chuck And Gail W.( Ford F-250 SD)
"Great service, very knowledgeable staff."
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"Excellent work"
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