If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Always we appreciate you service"
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"Very pleased with the work performed and the service provided. This is my second time using Heritage and I will use them again, when required."
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"My old Honda wasn't working properly and I had heard about the great service at Heritage, so I decided to take it in for repairs. The people were so very friendly, and kind to me and my family. Before any repairs were made they called to give me a reasonable estimate of how much the repairs would cost. They were very professional and good at explaining things (esp. to me who does not know much about cars :) I would recommend Heritage Auto Repair to anyone in a heartbeat!!!"
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"I couldn't ask for a better place to bring my car and am so fortunate that my ""car expert"" son recommended you. From cheerful smiling faces to excellent, honest service----you are the best at what you do. If you tell me my car needs something then I never question that it does (not my experience with dealerships). Thanks for keeping my transportation in excellent, reliable shape."
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"These guys are good! I was referred by a friend who owns an 840i BMW and needs to take it to a mechanic that can handle a high-end automobile. These guys do the work fast and explain what they did and why. Bonus is they are close to my house."
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"Your staff is always friendly, helpful and informative. A simple Oil Change may have solved my engine noise problem, if not, i'll be back for further service. I love you guys and I would not hesitate to refer german car customers your way who are looking for affordable, honest service.Thanks again, Yvonne(correct spelling)"
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"My last visit was everything it should have been in an idyllic trip to the mechanic. My repairs and body work were completed with high quality, faster than expected, and for less than estimated. What else could *anyone* want from that?"
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"Frank's should provide a "great customer" discount of 10% or more for any services in a calendar year once the customer exceeds $5,000 in services."
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"I trust the Ron's team to be honest with me about what my car needs."
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"Very satisfied. Car completed ahead of schedule. Quality of service very high. Staff is very knowledgable. Would highly recommend."
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"I have been taking my BMW Dinan 5 to Eastside Bavarian for 3 years and have had exceptional service each time. With an appointment, they are always available to drop me by my home and pick me up.
My car is my office so I crank on the miles. My last service was a major one and the tech came out and spoke with me to discuss what he had done and why. He was articulate, clear and knowledgeable. The whole crew has a "Dale Carnegie" trained style of professionalism."
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"Communication was excellent. Car was ready at promised time and clean at pick-up time. Cost was very reasonable. Definitely will be back for other services."
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"Excellent job as always love the makeover"
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"They use quality parts, don't charge you for things you don't need and always are responsive to your questions. Quality shop and service."
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"High quality, honest service, great value."
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