If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"The only place I trust. Clean and walking distance"
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"The social intercourse was wonderful and the coffee was the best."
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"Good service, good communication and good feedback on the condition of my vehicles."
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"This was my second visit, both of which were for oil changes. Both visits exceeded my expectations based on past experiences at various auto shops. Vinnie from the front desk provided excellent service and explained with great detail what the service technicians suggested for my vehicle. I didn't feel like anyone was suggesting anything I didn't need and I would feel comfortable acting on future suggestions for service and engine upkeep."
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"Brought my father-in-law's Toyota Camry in for some brake work. Larry's crew picked up some additional work that needed to be done, called me with the breakdown and I gave the approval. Car was done in no time and the bill was right on the estimate. I am getting spoiled-no other shop does it this well-fourth trip (and car) in the last two months. Won't go anywhere else."
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"We recently moved from our home in eastern Idaho. We had a trusted and great mechanic for over 30 years. We didn't expect to find someone even BETTER, but we did! Heritage Auto has far exceeded our expectations. For someone who must rely on others for anything automtive related ... it gives us great "peace of mind" knowing we can trust our automotive needs to the honest and competent people at Heritage Auto."
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"I was so happy and impressed with Franks! They were so thorough and honest. Even though it was really pricey to fix my car they worked with me in terms of finding better options to lower my costs out of pocket. This is one of the few shops in town that has caring people with good hearts that are willing to help people, not just rob them. See Gary if you go! He went above and beyond to research exactly what my car needed and even helped refer me to another friend who could give me future advice about my vehicle. Thanks, Sarah"
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"Work was completed in a timely fashion. Problem with noise was solved. It was a loose bolt."
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"Tim took care of me and my car as he has on many occasions. Thanks."
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"Wonderful as usual. Thank you!"
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Review by:
Hagberg N.( JEEP GRAND CHEROKEE LAREDO)
"I would tell someone that I was treated with great courtesy, seen promptly (even without a pre-scheduled appointment), and that my "What's that noise?" auto concern was thoroughly addressed."
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"My ignition broke and couldn't start the vehicle. Had it towed to Rensons. They had the ignition rebuilt and everything repaired quickly.
I can't say enough about how well Bill and Mark take care of their customers. I haven't taken my cars anywhere else for years and never will."
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"They stayed with the task until it was resolved. They were very clear and concise in their description of the problem. Kept me up-to-date on the repairs and schedule."
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"I felt that Bob & Efrain did follow through on may car problems and would recommend business to my friends."
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"I would highly recommend."
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