If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Strongly recommend them to go there because they do good job and honest in their recommendation for any particular job needs to be done on your car."
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"Not only did they give me a ride back to my house while fixing my car"
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"As always My Audi was taken right in and repaired superbly. Phil and his crew work well together to treat their customers like family. Thank You"
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"The team at Eastside Bavarian always provides quality, professional service. I would highly recommend anyone to visit the shop and see for themselves. It's highly preferred over the dealerships."
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"I've always received excellant service at First Landing. Thanks Traci"
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"I've always received excellant service at First Landing. Thanks Traci"
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"Sally said the experience was wonderful."
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"Service is always good. Only problem was that the B1 service indicator on the Mercedes was not reset"
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"Amazing people who always do the best for their customers."
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"Keoki is great! =)"
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"I've always been very happy with Los Gatos Auto's QUALITY of Service. I was recently in for brake repairs. I didn't have a ride, so I brought some paper work and a book. It was a PLEASANT 2 hour wait. I observed the staff being CONSIDERATE to customers and RESPECTFUL to each other. There was a TV, but it was off - thankfully. All of this gave me a POSITIVE experience (which was a complete contrast to my previous visit at a ""quick"" oil change facility). DAVE and JOHN are HONEST guys and I completely TRUST their recommendations. They take the time to explain things when I ask for clarification without belittling my questions. They are KNOWLEDGABLE and truly CARE about SAFETY!"
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"I'm usually really happy with Roy Fosters, and recommend them often, however my most recent visit for a simple oil change left me a little miffed. I mentioned that my left blinker wasn't working again, something that had been repaired previously by Roy Fosters (a bad socket). Karl said he would look at it and let me know what they find. When I went to pick up my car and pay the bill I found that they had charged me $20 for two blinker bulbs, stating that 'someone' installed the wrong ones. My frustration in this is two part 1) they were the last ones to look at my blinker, so they have to have been the ones to install the wrong bulbs 2) if they had called like they said they would, and simply told me that I had the wrong bulbs, I would have walked across the parking lot and bought some at O'Reilly for a fraction of the price."
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"I came to them with a problem - my sons had to drive 3 hours to their home and wanted their car problems fixed beforehand. Even though they were busy, they did it. Because how bad the car was, they did need it overnight, but they did get to work the next day. They are always personable, caring, understanding and get the job done as soon as they can."
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"Excellent service and knowledge. I will be using your company for my fleet from now on."
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"I appreciate the diagnosis of the missing caliper bolt and being able to replace the bolt instead of the caliper arm. Good call on noticing the transmission fluid needed replacing and maintaining calipers and rotors, instead of replacing them."
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Review by:
Alexandra B.( Land Rover LR3)
"They know what they are doing. Very competent & helpful."
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"Every single time I take one of my vehicles in to Pro Service for maintenance or repair I am pleasantly surprised to learn that the warranty is better than I expected or the final bill is lower than the estimate or a loaner is offered for me to attend a meeting..."
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"One of the most inexpensive and reliable german automotive repair specialist in todays market..."
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"You guys are the best! The Best tip I ever got was to trust you. Thanks again for al your help.
Merrill"
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"PVG provides great service. They are good to customers. Charges are reasonable. I used to take my car to the dealer, which charges too much overhead; besides it's too far. PVG is just "around the corner." HB"
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"Excellent experience. Bring your car there for honest and efficient service."
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"excellent service than you so much for getting out of your way and coming to my home address to recalibrate my intoxilock device."
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