If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I really love these guys. Ken and his team are consummate professionals, even accommodating a do-it-yourselfer like me. Not only did he allow us to do an inexpensive smoke test to diagnose an air leak that was causing lean codes, but they actually described how to do the repairs and exactly which parts to order. Now it's up to my 17-year old and me to spend some quality time this weekend getting our hands greasy. :-)"
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"Perfect in every way. Took my car in for routine maintenance knowing there were some other issues that needed to be resolved. After a complete inspection James called and talked over what they found, helped me prioritize what needed attention right away and what could wait, and worked with me to find a solution that was comfortable for my budget. Flawless customer service with the shuttle service, checkout, etc. I can't imagine ever taking my car anyplace else."
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"Service here was great. Very professional and knowledgable."
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"I have been a Bob Kaiser customer for over 6 years. Their staff is knowledgeable and friendly. I would highly recommend them for all your auto repair needs."
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"You indicated in your report that the radiator needed to be replaced because there was evidence of antifreeze residue on on side of the radiator. Upon close inspection I remembered that the residue was from a spill that I had not taken the time to clean off. I cleaned it off and there is no indication of a leak in the radiator. Everything else was satisfactory. Thank You D. Kemp"
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"Great place to get your car worked on with people who really do care about your vehicle."
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"You did a terriic job. You have earned me as a regular customer."
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"Excellent. Always friendly and helpful. A great business."
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"Great experience as always."
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"It's too early for recommendations but I would DEFINITELY tell them about the race reviews, the honesty and great customer service I received, and the very knowledgable staff. :-)"
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"It was prompt and very professional"
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Review by:
Jim/nancy B.( Toyota Prius)
"The quality of work is excellent, and you will not find better customer service and satisfaction."
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"I trust the guys at Preferred Auto. I have been going there for years. My car has almost 400K miles on it thanks to them"
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"Great work guys"
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"Outstanding, they were on time and could accommodate a modified car"
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"I was late for my appointment (by a few hours) but they quickly fit me into their schedule and completed the routine oil change in a timely manner...friendly, easy going staff!"
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"Great pros great service"
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"Portland automotive gets the job done right and on time."
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"Excellent communications with customers. I trust what I am being told. Cost is competitive with other shops and the service is outstanding."
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Review by:
Patti R.( Pontiac Grand AM)
"Thank goodness for ATG! Both items are excellent."
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