If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Joe Campbell C.(.0 powerstroke)
"great people to deal with. i had a question on diagnosing issues with my 6.0. they had no problem helping me out. hope to do business with them in the future."
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"Very polite and quick turn around with an emergency repair to me vehicle! Thank you so much for hassle free service."
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"One more visit with great service and results. Fred and the maintenance team are the best."
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"Always top notch customer service and quality work."
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"Great service. And quick too."
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"Prompt, reliable and cost sensitive keeps me coming back to 59 Auto Repair. The people that handle our automotive repairs & maintenance pleasurable year round."
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"We drove it 2 hours and blew the tur bo can't really tell you how the repairs you made are working. Mark"
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"I am very grateful that I found this service shop--they were very patient with someone who basically knows nothing about cars--excellent, courteous and fair-"
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"Completely satisfied with accurately pointing out the problem and fixing it in the time they promised which neither Pepboys and Mossy Nissan could, do to their fraudulent nature. It was just a simple issue, bad balance. Pepboys lied me into spend $1,400. They lied me into believe there was an issue after another and repair after repair but couldn't or didn't fix the problem. Issue was the vibration on the steering wheel and the front of my car on the freeway. They(Pepboys) didn't get rid of it so that they could continue dissecting my car for more money. Since my car is a Nissan I wanted Mossy Nissan to come up with an accurate result. They were just as worse. I paid $50 diagnostic fee so that I get rid of the issue once and for all. Instead, they came up with an estimate of $2,400. I said He'll with it. I'd been driving my car with on going vibration for about a year and getting more problematic so I decide to try Convoy Auto Repair. I went with a technician named Brad Barrick for a drive and he told me it was a bad balance. I didn't believe him at first because balance was done twice in the past so I expected to be something more serious coming from the bad experience in the past. Took him less than an half hour to balance all four wheels. I was somewhat skeptical until I got on the freeway. Sure enough, vibration was GONE. I was in disbelief. I was so happy but bitter and angry about the past of deceit and fraud. I commend Brad for honesty and ethicality . I will recommend everyone I know to this shop and I will be seeing them for future consultation. James"
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"Excellent. Reliable. Efficient. Very pleased."
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"I have been going to Airport Automotive for the past 4 years and always receive excellent service. You know upfront what is going to be done, with no surprises. The BEST part..multiple issues with your car, Gary always advises the most important issue to fix first, and then goes from there. You can always count on his honest advise."
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"We had some issues with our van and we were unsure of the origin of the problem. Gary was able to explain to us what the problem was and gave us great advice on what the next steps would be. He gave us our choices so that we could make n informed decision. We will be back for future services and repairs on our vehicle."
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"I had a great experience dealing with Art and all of the guys over at PSP Diesel. I had Art bulletproof my 05 F-250 W/12" Bulletproof lift, 40" tires (diesel) and I am more than satisfied with there services. A list of some of the items I had done were:
-20 mm heads
-ARP studs
-Oil cooler
-EGR Mod
-Fuel pressure update
-High pressure update
-Lifters
-Sinister Ceramic coated Y pipe
-S&B intake
-Coolant filter
-Stage 1 turbo
-SCT 5015 w/ custom tunes
This truck screams!! The communication was excellent, they kept me updated on a daily basis as well as pics to show the progress they were making. I am 110% satisfied with there work. very knowledgeable and professional. I will be bringing my truck here for for all of my engine work whether it be an oil change or major repairs. I highly recommend PSP diesel. Thanks Art and Steve, job well done!"
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"There's only a few shops in the area that I'll recommend, and Roger's is usually the first one."
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"Good service. completed on time."
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"The guys at Portland Automotive are always courteous and professional. They go out of their way to satisfy the customer. I recommend them to anyone that asks for a qualified service and repair shop in the Portland area."
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"Great Fast Service."
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"Great service. Vehicle was ready in a timely manner"
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"Excellent customer service. Our vehicle was fixed in a timely manner. They treat you like family. Very professional and trustworthy."
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"As always, first class, friendly service at a reasonable cost."
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"Fast and thorough service."
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"Always professional, level of detail to ensure everything was taken care of and on the time promised. I will continue to take my business to you."
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"Sadly, my beloved Olds Alero was put to rest during its recent trip to Made in America; however, it wasn't for lack of effort by Kevin and his awesome team. They tried SO hard to keep my car on the road, but in the end we determined that it just wasn't worth the repair cost compared to the car's value. Kevin was honest, straightforward, and kind - I couldn't ask for a more positive experience (especially given the circumstances)."
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"Honest and professional. I stopped in for work on my car that turned out to be a recall issue. Instead of doing the work and charging me, they referred me to the dealership to get the repair done for free. They could have easily done the work. I appreciate their honesty and the professional work they've done for me in the past."
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