If someone asked you about your shop's quality of work and customer service, what would you tell them?
"First time customer and experience was great! Brought it in a Saturday and they got it done, fair pricing and great communication!"
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"Jon said they have worked on his vehicle before and they have done a good job."
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"Knowledgeable, friendly and honest."
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"Great"
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"nice fob and fast we will always go back to ace"
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"Darren, Gabe and the team at Lee Myles are fantastic. Prompt service at a fair price. I recommend them to everyone."
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"Dave is incredible. He runs the greatest shop in town. Their attention to detail and care for my vehicle is beyond compare. I know that they will take care of my vehicle better than anyone else."
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"There are two types of successful business people in this world; those who offer a good product/service because they can, and those who offer a good product/service because they care. Chris and Gary at GAS are the latter and they are the real deal. They make taking your BMW in for service a breeze as you know they are going to treat your car like it's their own and treat you as a prized customer. Good work is never cheap and when your car is part of your everyday grind then cutting corners will cost you in the long run anyway. If you are looking for the spit-shined, phoney-smile, free coffee waiting-room experience and could care less about how your car runs; the dealership is down the street. If it's all about the ride, then talk to these guys. Their new shop is in a great location as well. Mad props to you guys."
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"I received excellent communication about my car problems, and the repairs have me back in the wheel with no noticeable problems. In hindsight I wish I would have asked for the estimate to be emailed to me to make it easier to follow the phone conversation. This is not something I would normally think to do with auto service, but I now feel that Babcock is set up for this, or certainly would have done this on request."
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"I would definitely recommend Roger's Auto Repair to all my friends & family. Dean & his staff are wonderful!!"
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Review by:
Miriam W.( Buick LaCrosse)
"A couple of years ago, the night before Thanksgiving, I was traveling to our daughter's home. I had stopped in Rochester to pick up some pies at Sam's Club. Just as I was turning into the parking lot, my "engine hot" light came on and the engine began to power down. I knew that I could not continue to drive. Someone suggested that I go to Babcock Auto as they were open until 6:00 pm. I arrived there after 5:30 pm. They looked at the car and discovered that the water pump needed to be replaced. Since I was an hour from home and an hour from my destination and since the next day was a holiday, they agreed to stay late to do the necessary replacement. They were so kind to me that I decided to return to Babcock's whenever I could. Recently, I had some issues with my ABS light coming on. I had gone to my local dealership in December and January and had repairs done on both occasions. In February, I was driving home from my daughter's house when the light came on again. The car began to drive very roughly. Finally, a light saying "ABS off" came on. It was sleeting and I was heading into an area of glare ice. I decided to stop in Rochester and go to Babcock's once again. That was my "safe haven". Again, they worked me into their schedule and discovered the underlying problem with my ABS light. I have never been treated better than I was at Babcock's. They fixed my car and calmed my nerves. They really gave me peace of mind. From the very comfortable waiting area, the availability of refreshments, the inspirational reading material, the caring and concern displayed by the personnel, and the expertise of the mechanics, Babcock Auto is the place to go!!!!"
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Review by:
Sara Z.( Jaguar XK-Series)
"Great customer service, quality of work...exceptional. Recommending to all my friends and guests."
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"Excellent work, excellent customer service!"
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"I have been using this shop for over ten years now, and the service recently performed, just as the first one over ten years ago was, remains top notch. I expect to keep taking my vehicles here for all of their service needs as long as I am in Sacramento."
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