Auto Repair Shop Reviews from 5/20/2015

"Concours Motors solved another elusive problem. Thank you!"

"I would recommend. I came here since I'm tired of the incompetent crooks at the Antwerpen and Russell Toyota dealer service departments and I am happy with my appointment. I was called with updates on my vehicle and the prices are very reasonable."

"Extremely friendly staff that goes above and beyond. They offer great prices with unbeatable customer service."

"Excellent, fair service and advice. Highly recommended."

"Jason and his team are always very helpful, informative, service oriented and respectful professionals. They do what they say they are going to do. I have referred many to his shop. When I drive in with a problem they provide their experience and knowledge to the problem. I would recommend this honest shop to anyone."

"Been using Martino's for all my car needs for 6 or 7 years now and am completely satisfied. They are competent, fast, flexible, friendly, and fair-priced. My 2002 Pontiac is approaching 140,000 miles and runs like new. Martino's gets my vote for best auto repair and maintenance shop ever!"

"Thoughtful and intelligent checking motor details combined with test drives and conferring with certified mechanics brought about how to clarify problems and suggestions dealing with scheduled maintenance. Well done!"

"Sergio and the whole crew at Auto Plaza have been great to me the 5 years I've used them. They are knowledgeable, good at communicating with me about what's going on with my vehicle, and straightforward about my options. I trust the people at Auto Plaza and never hesistate to recommend them."

"Always a pleasure having my car cared for at Westlake Honda."

"I was purchasing a used Honda and I needed it inspected to ensure I was making a right decision. As a AAA member, I searched for a automotive shop that was a AAA certified auto shop. When I went to the website, I had a pleasant surprise to see they were also a BBB accredited. Read the reviews and was happy that I found a automotive shop that specialized in Honda and Acura's. When I called Westlake Independent, I talked to Bruce and told him about the car and we set up an appointment."

"Work and customer service as always first class. Thank you again for the car rental."

"I had to come in last minute due to a transmission fluid leak and they took me right away realizing the car needed immediate attention. The repair was quickly completed and it's not leaking anymore."

"The oil and filter change came in very handy rather going to Toyota dealer. In addition they found a broken front suspension link. Replaced it and no problem. I am very satified on the service. I think they have wifi."

"Great job Mark and crew! I always know my vehicle is in good hands with your qualified staff. Thanks again, Steve Caravana"

"Excellent customer service. Work done by the mechanics are great."

"Great place & owners! Friendly & honest! I haven't needed anything auto related lately but when I do- this is the place!"

"The staff are always professional and the time they quote is very accurate for service. I've always had great service here."

"Los Gatos Auto is the only place I will ever take my cars. They are great. I'd give them 10 stars if that was an option."

"Great -- as always!"

"Have used them for over 20 years...they are simply the best. Honest, reliable, kind, and generous. Couldn't ask for more."

"They always provide the service you need on time and expertly."

"Great prices, great customer service."

"This is the second time I have brought my car in for an oil change and the service is just as good as the first. Great personnel with great attitudes. I highly recommend Loren's."

"That The people at Checkpoint go above and beyond to help their customer. The shop is competitively priced and the employees are all extremely skilled and helpful."

"Liberty has worked on my vehicles many times. The fact that I continue to rely on them to keep them on the road should speak for itself. They make it very easy to recommend their services. You won't be dissapointed."

"They recently replaced my engine. They explained what was needed and then gave me a written list. They worked with me, waiting until I could pay for the engine. They are very understanding and helpful. I certainly felt good about taking my car to them and will be a regular customer. Plus, they have cats!!!"

"Simply Stellar. The work is done right the first time, and I've never had issues with any aspect of the service performed on my CRV."

"Customer service was fantastic. This is not my first visit as a customer but was my first visit with this vehicle. I received a quote that the timing in my engine was off and my crank shaft pulley would need to be replaced. I was told that it was not aligned since cylinder 1 was not at TDC. The problem was that my engine is timed off the 8 cylinder at 5 degrees left of center. After pointing out the technician's mistake, my vehicle was re-inspected and was completed immediately. I do not believe that this was purposeful just a lack of thoroughness on the hand of a staff member. My vehicle is not your normal, but the info on the timing on a 345 V8 IH motor is available with little effort in many public forums online. I was apologized to profusely and thanked for the information"

"Thank You for the excellent service as always."

"I highly recommend Brian to everyone I know."

"Milstead is the one and ONLY shop I will ever use again! I have tried some of the other local shops- all horrendous experiences. So (having used the Milstead in Spring years ago but it was out of my way), I finally bit the bullet and contacted Thurman with my list of extensive problems- My rear end was loudly complaining and grinding, my rear brakes were shot just to name a few things. Part of my concern with not only the litany of issues/cost; I also had need of a loaner vehicle (last minute as the rental car company was a bust) in order to continue to go to work in Houston. Thurman not only gave me a loaner vehicle at the drop of a hat, he produced an extensive quote with explanations and cost within a day. Yes, the cost was up there (which I already had suspected given I knew what repairs needed to be made beforehand) however, not only did Milstead cut me a break on the repairs by reducing the cost of the loaner car, they also were kind enough to let me make payments on the remaining balance (with 1200 down which was a little less than half the bill). A little over a month later with an average daily 142 round trip commute, my Durango is still running like a champ as the day she left the shop. I cannot stress enough my appreciation for the outstanding work done but also for the kind and sympathetic manner I was treated. These folks 'GET' customer service!! Thank you so much and you can bet I'll be back because you know, my monster is going to need some other TLC from you *grin*"

"Service and quality was high. I love that they open at 7am and are honest with you when you walk in."

"High quality and very honest."

"High quality work and excellent customer service"

"Quality of work is superior. Customer service is unique in that going to have auto repairs and maintenance is like going to a community, hanging out enjoying time with customers and interaction with Brian and staff."

"WE THINK YOU OFFER GREAT SERVICE AND HAVE NO COMPLAINTS. WE HAVE RECCOMENDED YOU TO SOME OF OUR FRIENDS. I APPRECIATE THE FRIENDLY, CARING PEOPLE WHO STAFF YOUR CENTER. ERNEST AND SALLY DUVAL"

"The team is prompt and courteous. They take every oppty to go the extra mile."

"I would and have highly recommended Ken's."