If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Bernadette H.( Nissan Rogue)
"I had my scheduled appointment, and was offered coffee or tea. Before the service was complete I was informed of what is needed for my vehicle. I was politely reminded of my "doggie dollars". Upon leaving I was presented with a "goodie bag" which was a nice surprise. The female aspect of the shop is a plus!!!!"
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"Thank you Stan's, for always providing friendly atmosphere and collaborative spirit when it comes to prioritzing the service needs of my vehicle as well as what my budget can afford. I trust that you have my best interests at heart and you have my faithful business. Thank you for keeping my family safe on the road."
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"Wonderful as always."
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"As always EXCELLENT.Came in with a nail in my tire. I had no appointment, car went in tire fixed, and out the door. Everyone pleasant, professional, and tire fixed in a timely manner. Thanks to Bob & (always helpful, to Julie too) & the top mechanics. Liz"
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"Mike and team are always professional and courteous. 5 Star!"
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"Went in for a problem with my brake lights... wouldn't turn off. I found the problem to be a small plastic piece that broke off. I substituted a piece of cardboard and took it in the next morning. After I provided information at the desk and was going to my car to get my coffee but I needed the keys to get in. That's when I was told that it was unlocked and the plastic piece was replaced! All done! I know that if I took my car to the dealer, I would have had to wait for an hour or two and maybe longer just for them to get to it."
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"Coasted into Reno. Tow truck drivers gave them high marks. While conducting business I noticed that they did not have even one unhappy client. All had smiles, lacked anxiety and most were return customers. Clean and efficient up to date workstations and customer area. ALL a good sign, but this was topped off by being billed $ 100.00 less than quoted. Still running strong. Work was done in a timely and cost effective manner, I could have repaired it myself with the tools on hand but as a mechanic I will can vouch that it would not have bee worth the trouble. I was not overcharged for the part.We (family) are very happy with the service and would return when in Reno and now even other locations with the same franchise and warranty."
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"We've had a lot of trouble with our Subaru Forester's emission and fuel systems. Every time one of these defects appeared, Roy Foster's Automotive quickly and efficiently took care of the problems. If we had taken our vehicle to most other repair facilities, the job wouldn't have been performed nearly as well and they would've charged a much higher repair fee. We've lived in many states over the years and have been to many repair shops. Roy Foster's is the best of the best, not only in Reno, NV, but anywhere where we've lived. We highly recommend Roy Foster's for all your vehicle maintenance."
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"Always responsive and professional."
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"Trusting, courteous and always great service!"
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"Have used them a number of times over the last 4 years. They have always provided quality service."
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"KrafftKare always takes the best care of us and never rips me off. I trust them completely to take care of my cars and they do phenomenal work. I wouldn't even consider going anywhere else."
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"Trustworthy"
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"Dependable, reliable, and honest."
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