If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"TQAC definitely raises the customer experience "bar". The email follow-up was very impressive to me...as is the invite to take the online survey for services completed today. Steve Galyen is running a top-notch shop. Billy was very helpful too."
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"Surprisingly fast on the oil change, but then it was 8 AM. Good coffee for the short wait + nice waiting are... clean shop."
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"Great service! 2nd time I have brought my car here. Will keep going back."
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"professional, thorough, --- showed me pictures of everything going on with my car, printed out an easy to read evaluation of everything going on with my car and also categorized issues as how urgent or non-urgent they are. maybe a little more money than i usually spend, but it was really worth it. bonus was that i only saw women; it was a safe and welcoming atmosphere."
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"I'm a loyal WI customer since 2000. Brought my MDX in for routine oil change and was out in less than an hour. Quick, excellent service and my car feels like new despite 126k miles."
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"Always thorough and complete. Service and repairs 100%. If your car has a problem, Westlake Independent will find the cause and fix it for real. They have serviced my Hondas for years and are now keeping my Subaru in top shape."
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"I will stay in the Honda and Acura brand just to keep these mechanics."
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"Very professional shop.did great job,and I like that the owner test drove my car himself to check work was done correctly."
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"I would definitely recommend"
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"Great Service in a pinch"
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"Fixed an electrical switch on our 18 year old van with the right part on the same day as I turned it in. They did a fine job."
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"Very good service and personnel"
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"Customer service, repair, and expertise were outstanding! Despite the new online technology and younger workforce (since my parent's generation), Pearl City Auto Works still provides the same honesty, hard work, great value, and smiles of the past. We want to personally thank Shay and Keoki for keeping to the highest standards in the automotive maintenance industry and look forward to visiting this business for generations to come!"
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"Excellent Service..."
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"Good quality work completed on time."
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"fixed the issue with my chevy in a timely manner. best"
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"Very competent staff, very clean facility which I think is a reflection of how the car for my vehicle. The work performed was done very well. A good experience."
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"I can not express my gratitude enough! We had an AC system failure on way to Utah Desert. Mountain Mechanical stayed open late on a Saturday to fix the system for us. Excelent service, excelent people. After 350 miles of desert back country travel in 100 degree heat, AC still worked great."
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"German Motors seems to run like a well oiled machine. Good prices. Quick turn around. There's shuttle transport! Jake was helpful and pleasant. Nice guy. Danke schoen...."
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"These guys are great. I recently had to get my starter replaced and they found that I just replaced it a few months ago by someone else. They told me that it was under warranty, found the information and got it replaced for free. I only had to pay for labor. To me, that was more than fair. It is so nice to find someone who is not out to stick it to you. Keep up the good work, guys!"
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"This was my first time doing business with this company. I was impressed with how clean the waiting room was. It was a nice touch to offer free coffee and bottled water. The service was very professional and putting an air freshener in the vehicle was also a nice touch. I will highly recommend Pro Automotive to other people. Frank Blanchard"
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"Lakeport Tire and auto has been our provider for tires and mechanical service for over 35 years. They've never let us down and the service and friendship we've built with them is invaluable. They've made the concept of supporting local business a pleasure to do."
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Review by:
William M H.( Volvo XC90)
"Meyers is certainly one of the the very best auto repair firms in town, and may actually be number one. Being new to the area, I really appreciate the honest and character I witnessed demonstrated by their staff. With no Tri-Cities dealer support for my two Volvos, I feel very good about finding this shop, and will definitely be returning there for my next automobile service. Thank you!"
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Review by:
Thomas G.( Toyota 4Runner)
"I have always found that their customer service is top-notch. Both with honesty about what service does/does not need to be performed and also with giving me the best price around."
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"These guys are always great, prompt, courteous, and they really know their stuff. It's so awesome to be able to trust someone to do reliable service!"
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"The coupon I presented indicated that the oil change special was for oil and filter.
I wish I had looked a little closer at the invoice on checking out as I was charged an additional $6.95 for the filter. Not counting that I brought my own Mobile 1 oil because you didn't have this type of Mobile 1. There was no credit offered because I brought my own oil and I was not asking for that but was disappointed that you charged for the filter that was supposed to be included. It's really not worth it for me to drive back to try to get a credit for this small amount."
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Review by:
Roberta K. G.( Lexus ES 300)
"I would say that I was very pleased with the service I received. They could not have been nicer or given better service."
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"The quality and honesty are unsurpassed. Great experience, very responsive and organized."
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"Great service!"
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"Fabulous - take your car there"
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"I have been very pleased with the service and communication with the counter person."
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Review by:
Miyo Ubben( Jaguar XJ Sedan)
"In the long run, they've saved me from having to buy a new car. My 1995 XJ 6 runs like a charm.. George & Joe & staff we thank you!"
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Review by:
George J.( Toyota Highlander)
"I'd recommend Garry's"
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Review by:
Jeffrey B.( Ford Explorer)
"Confidant is how I and everyone in my family would describe our relationship with Ryan's. We take all our vehicles to Ryan's because we know the job will get done well. Their customer service is exceptional."
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"I feel like Meyers Auto Tech is one of the more honest shops around and they always beat other shops prices."
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Review by:
Richard S.( Mercedes-Benz C-Class)
"Excellent as always - I've had 4 cars in over the last 2 weeks and had great service for each one"
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"I am very happy with their service and their prices."
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"Highly competent, efficient, and friendly. Wouldn't go anywhere else,"
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"Overall good experience as usual. Would recommend All-Star."
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Review by:
Dan C.( Mercedes-Benz C-Class)
"I missed the bedside manner of Greg."
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