If someone asked you about your shop's quality of work and customer service, what would you tell them?
"They are very friendly and seem trustworthy."
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"Great service and kind staff as always"
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"Let me begin this review by explaining my Mercedes is not a car or SUV; it's a 25 foot RV....8 feet wide and about 12 feet tall plus the antennas! No problem for Concours! They provided the same level of service and care for my RV that they provided for my other two vehicles serviced at Concours. All three of my vehicles needed their scheduled maintenance so they arranged for me to drop off the first vehicle and gave me a ride home, then I drove the next one up and picked up the vehicle they just finished. All my vehicles were returned to tip top shape in less than a week, and two had problems. Concours is efficient and their prices are lower-to-similar compared the what dealerships charge; however, I cannot place a price on the cost-savings I realized from having the cooperation and flexible scheduling offered at Concours or the knowledge that my vehicles were serviced properly!"
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"Excellent service as expected and usual."
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"They go the extra mile to make sure everything is right. And the are there to help. LOVE THESE GUYS"
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"Well the shop was closed he was painting the floors and I saw this from dd and I needed work done on my truck so I went over and talked with him and it worked out good"
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"We are new to the area so we did not know where to take our car when it started having problems. We got a coupon in the mail for Skillman so decided to try it out. So glad we did! They could not have been nicer or more professional, also the cost came in under their original estimate! For a family on a budget that really means a lot. I highly recommend it."
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"Having a good experience at an auto repair shop is a rarity. Apparently it is easy at Heritage. They charged a very fair price for the work that they did. They refused to do additional work that would have been extremely costly and instead offered me alternatives. They were easy to communicate with and extremely friendly."
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"We experiebced a battery problem that was quickly and accurately diagnosed by the sales manager at Auto Europa. The car was delivered to Auto Europa and within a half a day, the car was ready to be picked up. On another completely different topic, my wife and headed north on a trip to Northern Michigan. Just north of Atlanta, we got a message on our dashboard that there was a problem with our suspension system. A cell phone call to Andy provided us with sage advice which we followed. An independent mechanic in Chattanooga scanned the system and helped clear codes that were considered to be in error. It was a geat comfort to hear Andy's voice from afar and his calm demeanor was most appreciated. We completed the trip with two more days of driving and the trip was without incident. Thanks Andy."
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"You guys always take great care of my car! Thank you!"
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"Good keurig coffee and plenty of creamer & sugar/sweetener. Liked watching Giada on TV. Prompt and friendly service. I will be back."
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"I have had a pleasant experience so far. Representative kept me informed and so far it looks like the work done has been quality work."
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"Excellent and reasonable service"
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"Donna said the business did a very good job and she is completely satisfied with their service. They are very kind and professional. That is the reason she keeps going back to them."
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"The whole experience has been amazing. Even though much more work has been uncovered, the way Sandra managed the whoe process, it still sat well with me. And she deserves major credit for how she made me feel completing the transaction, after dropping me off and then picking me up the next day when I totally forgot the time, and then even forgot my wallet!! She didn't want me to feel uncomfortable for a second."
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"Great work. Nice people"
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"very honest and helpful."
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"Friendly staff and quality auto care service."
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Review by:
Cecilia W.( Nissan Maxima)
"I would say they are expensive, but (hopefully) trustworthy. As a single woman w/no one available to help me, I need to trust whom I bring my old car to. I appreciate the professionalism!"
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"Reflex is the only way to go. I trust them to keep my car running like new. Their service cannot be beat."
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"I have been a customer of Stan's for almost 30 years. I have NEVER had a bad experience and I never forget if I do. They're great in my book."
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Review by:
Steven R.( Chevrolet Corvette Stingray)
"Excellent workmanship. Very caring, considerate and very professional service rendered. Would definitely recommend them to my friends and neighbors."
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"How many ways are there to say great, excellent, outstanding. After having my cars serviced by Frank for 17 years I know I sound like a broken record, but they are the greatest. Always keep you informed on the progress of your car and always have it ready as promised."
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"I would say they are very courteous and do good work, but maybe a little too busy? It took them one full day and a half to fix my window."
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Review by:
Richard S.( GMC Yukon XL)
"Their work is excellent."
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"Boris is always very helpful."
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"It was good , informative and work done quickly"
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"Service can't get any better ! That's why I keep coming back."
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