If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Fast turnaround and professional handling of my vehicles issue."
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"My fiancé and I take both of are Subarus here. For oil changes brakes I feel comfortable with any work they do. I feel they are honest . We had taken one of our car to the dealership and they had 3 sheets and 7k they felt we needed to do. We then came to LBR and it was all B.S. they told us what we needed and it wasn't even close to previous quotes. Thank you! ps. We go here regularly.
Ryan /faye"
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"My Hondas have always been exclusively serviced by Westlake Independent.....and I mean over 20 years. In fact I just bought my 6th Honda through Westlake Auto Sales."
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"My engine light was on and they told me to bring it in right away to diagnose the problem.... no waiting. They did a complete inspection of the car also at no charge. Diagnosis was a faulty oxygen sensor. Since my car just hit 100,000 mile I asked if they could do that service also. I really appreciated their same day email report with pictures and recommended services that my car needed. No pressure to have everything done right away. They replaced the oxygen sensor with original Honda parts and I also had the valves adjusted, new spark plugs, oil change and air and cabin filters replaced. The car runs like NEW.......Will definitely return for my next service and repair. I am glad to find a shop that takes time to explain things, is honest and has reasonable prices. And they washed my car."
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"fixed the problem, extremely satisfied, good honest people"
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"I give it an excellent rating for all around satisfaction. Melissa is very friendly personable and well informed. I believe the price is fair for repairs. Most of all I believe that they are honest ...they get paid for the work without ripping off the customers. So I have and will continue to send others to Marx Parts for their car repairs & needs."
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"Great service, trustworthy, dependable"
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"Excellent job. Always fast and friendly. Thank you!!"
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"Ruben said this business has great service, a good quality of work, they explain things to him and they do an excellent job."
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"Great job. Thanks for the pickup from home !"
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"Service is always excellent! We have been customers for many years now and have never been dissatisfied. Great people!"
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"I take my vehicles to them when I need a major fix. I've called around for prices and they are the same if not better than everyone else. Plus they have some discounts on occasion and are close to home. The guys are friendly and trustworthy. I have never had any issues when they are done fixing my vehicles."
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"Cooper Lake Automotive is very trustworthy and honest. They will not do any service on your car that isn't required. For instance, I asked them to change the air filter one time and they told me it wasn't necessary. Prices are very reasonable!"
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"Excellent work. Second time I've used them and they are very professional and courteous."
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"I was on vacation in an emergency situation, and I couldn't have been treated any better if I were family. Excellent service."
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"I have been going to Brian's for 20 years and hope I can go another 20!!!"
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"We have been going to Greiten's for many years. Always been very pleased and satisfied with the service. Would recommend them."
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Review by:
Helen M.( Chevrolet Malibu)
"Brachs's is a great place to come for ongoing maintenance for your vehicle. They not only service your vehicle, they explain everything that your car needs in a language you can understand especially for us people that can't get mechanical talk."
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Review by:
Nick M.( Jeep Grand Cherokee)
"Very honest, which is all you need sometimes, didn't try and sell you a bunch of shit, loved my first experience and will for sure be back"
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Review by:
Richard R.( Nissan Altima)
"Star, always does a great job. They always call in case there is unexpected issues and takes care of them in a prompt and courteous fashion."
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"Babcock is professional , excellent technically, delivers their service on time ."
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"Yeah I was very satisfied and would recommend them to do any work"
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"Finally my sons and I have found a friendly, reliable, progressive, transparent, family oriented shop where we can trust the integrity of the work done on our "three" vehicle. Shawn, Roy and Neal are our go to guys.
My husband had always maintained our vehicles for 32 years before his death a few years back. I have finally found an auto repair shop I trust Originally were recommended by Phil * Cheryl."
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Review by:
Luz Andrea F.( Honda Civic)
"Trusted people, quality and excellent service!"
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"Very professional and competent!!"
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"I am very pleased with the overall customer experience. Trent was very helpful and knowledgeable. He was able to tell me what was absolutely necessary to make the car safe and provided the costs associated with the needed work. I appreciate his attention to detail. he also went out of his way to send me the report in PDF form as I was not able to access it via the link."
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"I would say Stan's is ultra exceptional! They work with your schedule - I had to cancel and re-schedule the visit within a 2-day timeframe and they accommodated me in time for my out-of-state trip. (I have no automotive worries regarding my trip!)"
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"Tom and Jeanie are always courteous and helpful. Quality of work has always been very good. I find them trustworthy."
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"Service is awesome and the people are great and the repairs are expertly taken care of."
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"Great service"
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"Eric has maintained our cars for over 20 Yr's now and we have always been pleased with his workmanship.......truthful, timely and trustworthy.
Kris, their contact officer and service manager is a pleasure to deal with.
He's punctual, answers questions and makes the client feel confident
and safe.
Thank you ERIC Krebs and crew."
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