If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Simple tune up. Provided me with ample description of upcoming maint. items. Were prompt , courteous, and reasonably priced. Great place that has serviced my mini for over 150,000 miles so far."
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"You guys are always awesome and provide great service. In this occasion my wife was driving to Canada and I wanted to get the front license plate put on so she wouldn't have any issues. You guys did it last minute with no problem. Nice, friendly and honest; wouldn't go anywhere else."
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"Very helpful and honest ... They will always tell you what you need and don't need. If you need anything done It will be done with professionalism and fair prices."
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"Very good service! They let me know what to expect, met projected timelines and came in under price estimate. They made a difficult experience a little easier. Thank you!"
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"Friendly staff, great service."
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"I have been taking my cars to Viking Automotive for at least 15 years. As a woman, I appreciate that they readily explain things but do not talk down to me, and do not try to oversell me on additional maintenance items that aren't really needed. The only reason I did not give them five stars is that there has been a bit of turnover at the front office recently. The stability of their long term staff members is one of the reasons that I keep coming back, and feel reassured and confident that my vehicles are in good, knowledgeable and experienced hands."
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"I had a pretty major issue with my car and I didn't really know what was going on. However the guys at Roy Foster's ran a pretty thorough diagnostics and were able to pinpoint the problem and gave me an accurate estimate of the repairs. From the start to finish I was kept in the loop. Mike did an awesome job of communicating with me about what was going on with the car and I would return to them for any repair should the need rise again."
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"Jason said the business provides great service at a fair price and the employees are nice."
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"Erik said the business had great customer service. The employees had good attitudes and they were easy going. They are incredibly professional and kind. They took the extra step to make sure the job was done correctly."
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"I was able to schedule an appointment two days after I called. Not bad for a busy shop. The oil was changed and the tune-up was deemed unnecessary because the last one was not that long ago. They could have done it anyway (cha-ching) but that's not the way they do business. I was glad to have saved the money."
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"Friendly and professional service, THANK-YOU!!"
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Review by:
Maxine R.( Toyota Avalon)
"That they were very friendly, professional and I trust them."
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"I went in for an oil change. I was told that my struts are starting to wear and I was given an estimate. I like the fact that they look over the whole car even though I just went in for an oil change. I feel like I am well taken care of."
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Review by:
Jennylee B.( Lexus RX 330)
"Excellent, great communication and love the emailed photos of my vehicle items that needed work."
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"Great team and great service. Highly recommend."
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"great job every time"
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"They do good work, honor coupons for savings, and I've never felt that they added anything unnecessary to run up the bill. In fact, one time a quick inspection suggested the car needed brakes, but when I took it to them to do the work, they found that it wasn't really needed at that time. That saved a lot of expense that wasn't really necessary. That's honesty and integrity that builds confidence in a shop."
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"Friendly, honest repair shop for Volvos"
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"Service was fast and efficient as always!"
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"Fair prices, Honest estimates, High Quality service."
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