If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Very courteous and efficient. Took time to visually show both the problem and how you planned to fix it. Also thorough report emailed was appreciated.
Thanks to all involved."
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"Very prompt service and very friendly!"
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"They accurately identified what needed fixing and knew how to fix it. They did what they said they would and they did when they said they would. Very satisfied."
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"I would recomend Krafftakare for all your auto repair needs. They are reliable, trustworthy and get the job done right the first time."
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"Fantastic customer service. Will definitely be back!"
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"Terrific service!"
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"The guys were very personable and knowledgeable and explained all the steps of the work that needed to be done on my son's car. I'll certainly go back!!"
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"Great customer service as usual! I really appreciate the loaner car while my car is in the shop, too."
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"Integrity is timely and honest. I couldn't ask for more!"
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"Very knowledgeable and trustworthy!"
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"Professional and accommodating."
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"Always pleased with the top level service provided."
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"Kind, professional and trustworthy."
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"These guys are great. AAA+"
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"I had an appointment, which was easily scheduled online. They took my car at the time of my appointment. I got my service as required. When completed, they make suggestions of what is called for on my car but in no way do they ever push anything. They are always polite and knowledgeable. I am very comfortable taking my car to Concours Motors, I will continue to do so, and I would recommend Concours Motors to anyone."
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"The professional attitude from the fist moment I walked in the door was so refreshing! I very much appreciated the detailed explanation of what my vehicle required and the photographs that were included in my estimate."
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"AWESOME! My move to an indy shop to take care of my Red Roadster was the best service and tech move I could have made. I have never enjoyed BMW dealership service. My total experience at Eastside Bavarian simply exceeded my expectations. Ken's warm, caring style to help me coordinate the repairs and upgrades created a trust that flowed into all other touchpoints of the experience. I am a motorhead and I have never met a tech as experienced and caring as Eric! His inclusive style to explain all aspects of the process was welcomed. Ken and Eric always took time to allow me to stop in and receive an update, to promptly answer my emails, to expedite parts. Eric's forensic detail to assess my roadster and administrate repairs exceeded expectation. The scope included upgrading my suspension, which they embraced and clearly had the acumen to address. First impressions count, and when entering the office area, it is clean, precise, contemporary, calm and caring. Their willingness to treat me as a VIP made me feel as if I was the only customer....based upon the number of vehicles under repair and the activity in the shop, this made me really know they were balancing a number of repair relationships. I have broken free of BMW dealership repair and will always trust my beloved sports car to Eastside Bavarian."
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"Everything was done in a timely and professional manner."
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"Portland Automotive is the best. They take great care of my car so I can be driving her for another 12 years. Thanks guys!"
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"From my first phone call to ask for help to my last phone call to pay for the services provided, the staff at TSR was helpful and informative ...always patient about my questions.....
We have never had this type of extraordinary auto services....Clif and Patty Olmstead"
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"Excellent work and superior customer service"
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Review by:
Mark S.( Pontiac Grand Prix)
"Honest, skilled, friendly, dependable, locally owned car service -- why go anyplace else?"
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"Checkpoint Automotive is the only place my family takes their cars. Excellent customer service. Repairs done on time and rates seem very reasonable. We've just had a car that needed more repairs than it was worth. Dennis and Larry were honest and up front, and told us that it probably would not be worth it to repair the car. Their honesty prevented a great financial loss to me and mine. Not all garages are so honest; lots out there to make a buck. We'll be customers there for a long time and we regularly recommend them to other folks."
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"Amazing customer service! I will never go anywhere else in town. Tom's Bulldog Automotive really cares and looks out for their customers. I will be customer for life after my experience there."
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Review by:
Nancy M.( Mercury Cougar)
"You can trust Bockman's for a thorough inspection, honest recommendations, and a fair price."
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Review by:
Judith W.( Jeep Grand Cherokee)
"Great work, great prices, and pleasant personalities. Terrific."
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"The work is always done promptly and correctly. If you're looking for the cheapest repair shop in town, Stewart's is NOT IT. However if you're looking for, in my opiiniion the BEST repair shop in town, THIS IS IT."
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Review by:
Carl P.( Oldsmobile Silhouette)
"I would tell them that O'Shea does high quality work and very reliable ; also very thoughtful and sincere with the customers."
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"Go to Garry's and receive services at a fair and reasonable charge."
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"I would tell them it's excellent service and very satisfied."
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Review by:
Rachel S.( Volkswagen Passat)
"Honesty, not pushy"
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"I was very impressed. I liked the way that I was able to get a reasonable up front estimate, the follow up phone call and the interactive software. I will definitely be back."
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"I rave about your shop ALL the time! The only REALLY honest auto repair shop that I've ever stepped foot in. I appreciate that you don't look at me ( a female) and assume that I know nothing. Thank you!"
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Review by:
Dan A.( Chevrolet TrailBlazer)
"Always a great experience, service and results."
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"great service will definitely be back"
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"Five Stars"
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