If someone asked you about your shop's quality of work and customer service, what would you tell them?
"No one wants to have car issues, especially if it's an older vehicle. However, SAC really made the experience seamless. The staff provides warm, friendly customer service. This is my new mechanic."
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"Trust worthy family owned business"
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"Had to have my sons car towed ...their preferred tow company was great and his truck was extremely clean. Service at SAC was professional and fast. We will certainly use them again."
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"Great service"
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Review by:
Jerry / Vicki / Jackie W.
"Great service as usual!! Thank you!"
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"They are always good and help me with what I need to have done to my car. Work with you in every way possible"
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"Work done as prescribed, on time and complete."
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"Wade said he is a long time customer of this business and he is a happy customer. They have good communication, they take good care of his vehicle and provide good value."
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"Friendly, honest and fast!"
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"We have been in Durango for over 3 years and have tried several car repair shops. Mountain Auto Care is the best! We will definitely use this shop again."
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"First time customer. Very impressed with customer service and how friendly the staff was to every customer. Also, they didn't try to upsell anything but just made me aware of a few things to keep an eye on for the future. Will definitely be back and bring my other car as well."
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"Very good customer service. Good coffee or water while you wait and have a charging station for any phone."
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"I've been taking my car here for years. They are always professional and eager to help. Upfront about costs and give you options, explaining what absolutely needs to be fixed, what probably should be fixed and what is safe to leave until the next visit. Have recommended to multiple friends and will continue to take my car here for many years to come."
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"The shop was so nice and clean. The mechanic was very nice. The lady in the office was friendly and helpful. We are glad we found this shop!"
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"Thanks again. Always great service."
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"Honesty and integrity is part of their mission statement and it shows."
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"As always, Heritage did a great job! Had my brakes done & they were on time and the cost was less than they estimated - what a nice surprise!"
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"First time visit, recommended by a now retired favorite and trusted mechanic. Fully met my expectation great personal and shop."
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"Always a good experience! Quality work in a friendly neighborly atmosphere!"
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"I thought the staff was friendly and knowledgeable. The facility was clean and welcoming. I felt like my cars was in good hands and will be a returning customer. Since I am a woman with little knowledge about cars, I always worry I will be taken advantage of. I didn't feel like that at Westlake Independent."
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"Norman took excellent care of my car and put safety above all else. They treat you like family! Honest, trustworthy, fair & really enjoy their role in taking care of customers! When shopping for a new/used car, I make sure it's one they will ultimately work on, in addition to getting them to review it prior to purchase. That's SERVICE!"
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"Ready when promised ! Excellent work for the money !"
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"Outstanding vehicle and customer service!"
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"Outstanding service!! This past week I had to have four vehicles inspected. Any repairs needed completed and all vehicles back on the road by the end of the week. Mechanics are very thorough. Bill is a great service manager. He keeps the customer informed. I trust Protime with all the repairs needed on my vehicles."
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"Greeted with a smile once I came in the door (always appreciated). I checked in and they got to my car in record time and I was out of the lobby within 45 mins. I do have to have a light assembly replacement, but at least they were honest and didn't break my light housing to fix my DRL light."
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"Good job."
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"Everything was on time or before promised and most professional."
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"Amazing service. Honest , reliable service . Will definitely bring my car back"
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Review by:
Bill L.( Chevrolet Corvette)
"The best I have known !!! ( as a former member of the Battles co. and friend , it's still the best on Cape!!!!!!!"
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"I have confidence in their work on my Toyota hybrid and appreciate their emphasis on communication and follow up reminders."
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"would definitely recommend for great knowledgeable service"
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"I was impressed with the experience I received from start to finish, regardless of the expense. The front door service (pick up) a surprise, but a greatly welcomed. Their knowledge was impressive. They took their time discussing my cars' different issues, and non-issues too, per my questions. It was not a hurried experience. They have an evident level of integrity and will only work on what is necessary to be sure your car is a safe ride, for you and others on the road, without trying to sale you on the idea of fixing what is not necessary. However, they will note what they see on the initial inspection. It's up to you, the customer, to make informed decisions and the team at Advanced Auto will be sure you receive all necessary information. I never once felt pressured to get work done that didn't need to be. I appreciated that!C"
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"They are friendly, honest, and always explain what they found a give you options. Highly recommend"
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Review by:
Jenny P.( Subaru Crosstrek)
"Exceptional. Highly recommended. From the receptionist to the service people, they treat the customer well and give you info in layman's terms. They take photos so there is a baseline for your car to refer back to. Kind of like a doctor would! I like that business model. No up selling like service at my dealership. Not exaggerating they are the best auto service company I have ever encountered."
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Review by:
Larry W F.( Toyota Prius)
"Outstanding. And mechanics you can trust."
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"Great service from people you can trust."
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Review by:
Scott B.( Chevrolet Silverado 2500HD)
"MOST HONEST PLACE TO GO."
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"Excellent customer service, reasonable prices and the job is done right...total confidence."
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"I'd recommend them without hesitation."
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"I always get great service and I trust them to always tell the truth about what's best for me and my car."
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"Professional and knowledgeable staff. Very friendly"
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"Great place!! they always get the job done with great Warranty on their work."
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