If someone asked you about your shop's quality of work and customer service, what would you tell them?
"We arrived before scheduled opening time of 8AM..Great to see the doors opened promptly at 8AM as advertised. Service writer Gary was extremely friendly and documented our repair order quickly and we were on our way. Notified later in the afternoon of needed repairs and authorization. Said our vehicle would be ready for pickup at 4PM and it was. Again staff extremely friendly and we were on our way in a timely manner. I did notice that repair area was immaculate along with the customer waiting area. Overall a great experience and never got the feeling that unnecessary repairs would be needed or done without my approval. A great experience and I will return."
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"Sooraj said everything was perfect."
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"I was pleased with the help and professionalism that Protime Automotive-Haygood Road offered. They did not give me any run-around nor the usual stuff to make me purchase more than what was needed."
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"I have had to deal with many service companies and by far this was the best experience I have ever had. They are extremely competent. They did a full inspection with pictures and notes. They went over the inspection line by line making sure I understood it. They made their recommendations and then I decided what I wanted to be repaired. I went out of town during the process and they kept my car for the length of time I was gone. I would HIGHLY recommend them to anyone that has a car they service. It is rare these days to find such wonderful customer service."
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"Good people to work with. Keeps the customer well informed as to the issues and what needs to be done."
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"Great service. They were very concerned about my brake lights being on all the time so they scheduled me for first thing the next morning. It is very nice to find mechanics that really care about you."
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"Excellent service as usual. Everyone is so friendly and knowledgeable. Very easy to trust that my car is getting the best possible care. Highly recommend Lee Myles of Lancaster Ave."
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"Fast and accurate; exactly what you want from your mechanic!"
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"EXCELLENT, AS ALWAYS!"
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"Motoring Specialists is the best service outfit I've ever dealt with. I won't go anywhere else now. Your staff is friendly and courteous. Your technicians are the ONLY ones that have EVER filled the oil exactly to the mark and not past it as cautioned on the dip stick of every car. Your loaner vehicles are a god send. Your service breakdown on paper and recommended future service are concise and easy to understand."
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"Excellent service, fair price and finished quickly."
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"Did a nice "A1" service on our Honda Accord V-6 along with a complete inspection. They could not have been nicer."
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"I don't know anything about cars, so long term remains to be seen. But all the people were certainly nice, friendly seemed thorough. I am definitely a long term customer."
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"Thanks for squeezing me in on a busy Monday to address the awful noise my car was making!"
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"My alternator went out and I needed my car before the weekend was over. Called Roy Fosters on a Saturday and they were able to do a diagnostics of my car and get my car in and out before the end of the day."
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"Excellent service -quick and courteous as always - seemingly nice folks. I'll keep going back and referring friends."
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"Richard said the service was good."
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"Honest 1 Auto Care has worked on my vehicle twice now & both times they have done an exceptional job. On one particular issue of a gas smell inside the car - Honest 1 found the issue right away when 3 other auto repair places could not locate the issue. I would recommend them to everyone!"
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"We have a 1991 Jeep Wrangler that Don has been taking care of. On the last visit he replaced the fuel line that had started leaking. The job was done right.My wife drove the car 190 miles yesterday and there was no leakage. He fixed the manual transmission about 8 months ago that was grinding as you shifted. It now shifts smoothly."
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"Got my car fixed in a timely fashion."
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"Your courtesy and efficiency were outstanding but I don't know why you needed to replace the battery just to see if the engine would turn over."
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"Excellent service. Price was reasonable. Customer service was great. Loved that my car was super clean inside and outside when I got it back!"
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"This was my first visit to TFG to have my car serviced and I received awesome customer service! They finished so fast I didn't get a chance to sit down good...lol...I will definitely be returning for future service needs..."
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"Fast, honest, comprehensive service at a fair price. This is the place to go if you are tired of being ripped off by dishonest mechanics."
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"Good service and pleasant personel"
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"Always good service at a fair price. Never a problem. I have recommended this shop to everyone that will listen. They all say that this is the most honest auto body shop in the world. When you find a mechanic you trust you stick with them. I left using dealer mechanics many years ago and i'll never go back. Many times they've fixed little things on my car for free. Never, ever did a dealership do this for me. They are always busy and there's a reason for that. If they made me wait 3 weeks for service i would still wait. I've never had to wait for 1 day!!! Best mechanics ever. The front office guys give you sound advice even when you don't want to hear it. Sometimes you need to listen. Best shop ever! Got my timing belt replaced with a water pump for a completely reasonable deal. They also suggested changing the alternator belt. Absolutely, took the advice!! another Great day at 59 auto!!!"
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"I trust them and would recommend that you use them for your service needs."
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"The inspection results is an aspect that goes above and beyond the typical customer service of shops. I would definitely recommend this shop, as it takes the guessing and anxiety out of getting your car serviced."
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"Over priced jiffy lube service. I went back to the dealer for better price and service"
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Review by:
Thom P.( Mercedes-Benz E-Class)
"Honest people, don't do work without consulting you. offer solutions to repairs that are down the road a bit. pleasant environment. offer shuttle service to work. fair prices. very consistent."
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"Unbeatable!!! I am so happy with the service and personal attention. My service representative Wayne Whitworth went out of his way to keep me informed of what was going on through the whole process. Mr. Whitworth worked with the warranty company and I know it was because of him and his professionalism I got the deal I got. I would recommend Schertz Auto Service to family members and close friends, I don't do that very often. Thank you!!"
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"They are trustful, good service, I can not complaint about any service they have done."
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"I would strongly recommend Big Al's"
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"They are very thorough and they stay in touch with you through text message which is quite refreshing."
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"Excellent. You will be very satisfied with both the quality of work and Customer Service."
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"Brian's Automotive is consistently high quality service and a high level of honesty and integrity that is very rare among businesses these days. I travel a bit of distance to have my car completely serviced at Brian's Automotive and go nowhere else."
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Review by:
D J M.( Jaguar XJ-Series)
"Cerrones has never disappointed me! Every step is documented and explained. No unnecessary charges. Tyler worked his magic on my old Jaguar and every business should employ an Anne. What an asset she is."
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Review by:
Stephanie C.( Mercedes-Benz C-Class)
"Very professional, great customer service."
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"I made an appointment to have the oil changed. When I arrived at the scheduled time, they took the car in and I was out in a very short time. Very good service"
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