Auto Repair Shop Reviews from 8/21/2017

"Good service, Good people"

"Everyone is very friendly and I don't get any surprises on repairs. Waiting time for oil change was very minimal. When I had major work done they drove me home and picked me when my car was ready"

"Great!"

"Pearl City Auto has two very knowledgeable women working the front desk, which is nice to see. And being a women myself sometimes when the repair man comes to talk to me they tend to see I'm a women and talk down to me or not listen to what I have to say. But NOT Peal City Auto!! The technician was very knowledgeable and respectful. Even though I only paid for the diagnostic test and didn't get any repairs done that day they still were wonderful and gave me a detailed list to take home for my own consideration. I will surely return in the future."

"The people at Grand Prix Motors are wonderful!!!"

"I consider myself a new customer of your shop but my experience has been excellent. I have great trust in your service and look forward to a great relationship."

"You guys are awesome. You all were fast and honest. The main characteristics that you look for in a good mechanic shop."

"Always perform great honest work"

"They do exceptional work"

"A very reputable shop with great customer service."

"They provided me an appointment on very short notice and completed the required adjustments in minimal time. A well organized shop and great service"

"Quality service at a fair price"

"This was my first visit for an oil & filter change & a level 2 inspection. I also had an undiagnosed noise which seemed to be coming from under the hood but not sure what it was. They took care of my oil change & inspection & clearly communicated any findings verbally & with a hard copy option or email. They diagnosed the noise & provided information & estimate on the repair if desired. I made a return appointment for the repair & it was completed in a timely manner & done accurately. The estimates for the services were clearly stated and I feel competitive and fair. I had a very good experience with my 1st & 2nd visit to this Auto Service Shop. I am planning on returning for my future automotive services."

"Extraordinary customer service ,very professional, as a small business person myself I find it rare to see such great service nowadays, as well as thoroughness, thank you sincerely art."

"They are the best!"

"Honest, fair and equitable"

"Great place great service and great workers"

"I will tell them my veh, has 415;000 miles on it and is still running great thanks to the Lovell team thanks guys great job"

"That the service was quick and reliable. Also friendly service."

"thanks for your thoughtful consideration of my questions about this car; I"m happy with the result. I was inspired to give it a good wash and polish this weekend and feel good about the car!"

"I went here for the first time last week to service my Diesel X5. My check engine light came on the day after it was at the dealership for 2 days being serviced. I finally decided to try elsewhere and I am glad I did. Chris was honest, friendly, and straightforward. While my car was at his shop, he kept me updated on what they were learning and how long it would take. He would call and discuss it with me. Normally, when I take it to dealership I have to hunt down my service advisor hours after he says he would update me so this was refreshing. In the end, Chris thought multiple fault codes had been triggered for whatever reason but that my car was running fine. He reset them and drove it to see if they would be triggered again, thereby deciphering whether there was a real problem or something had just been triggered for unknown reason. Nothing triggered again. He told me he didn't have to fix anything and that maybe the light would come on again and that then we'd know. He let me pick up my car after ensuring it was safe to drive. He didn't charge me for the diagnostics because he felt like he wasn't actually fixing anything! He could have easily charged me for the diagnostics, the time, and the labor, but he did not. I was amazed. The next day he even texted me to make sure everything was still ok. My car continues to drive great. The light has not turned on again. I sincerely appreciate his honesty and professionalism. I will undoubtedly be returning for my future service needs. Thank you, Chris!"