If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Excellent!"
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"The work done was thorough, as was the explanation of the work done."
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"Prompt and reliable service."
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"Reliable, no surprises. Reason I am a life long customer"
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"Always professional and thorough with diagnosis and service."
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"They're amazing. Before I was even off the phone to make my appointment they had already ordered the part I needed. I had my car fixed by the end of the same day that I first called them. Fast, friendly, and easy. The best experience I've had at any car service shop."
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"Craig and Norman are on top of things as always! Too bad I am moving, going to have to find a reputable Honda place."
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"The best auto shop in Burlington!"
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"This was my first time to Hillside. Great friendly and courteous service. David does a outstanding job explaining everything. Their email with photos and descriptions prior from the diagnosis prior to starting repairs is very useful."
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"Outstanding service and wonderful people."
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"Had my alternator replaced last week and the service was great. They send you an email with a breakdown of the maintenance that includes pictures and explanations. They provide a AAA discount, allow you to pick up your car after hours at the gas station across the street until 11 pm, and even provide a free car wash. Their pricing was reasonable and they've earned a new customer."
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"The staff is very knowledgeable and helpful. They work very hard to give you your vehicle at the earliest convenience. They had a text message system to communicate so it was very easy. The prices are fair. I would highly recommend them!"
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"Wonderful staff and excellent service. Thank you!"
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"Thanks again for making time for me. Steve"
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"Very friendly and very quick service. Provided detailed information before, and after services."
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"Great"
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"Ryan said the staff did what he asked them to do and they did a good job."
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"Honest-1 always gives the best service and completes the job on time. Their cost estimates are always spot on."
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"Full confidence the job will be well done."
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"Good work good service"
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"Very good place to take your car. Very nice people."
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"After dealing with the horror story that was the dealership (Quoted $2,800 for a clutch and flywheel) I started calling around. I found a few people that were very happy to ""beat the dealership by 10%"" which to me is just lazy quoting...then I found LAC. Tony was more than happy to get me a real quote and came in WAAAY under the dealerships asking premium. Not only that but they spun the work around in under 24 hours. It has been a very long time since I've dealt with an auto repair shop that I wanted to refer people to but these folks at LAC have more than earned my, my wife's, my friend's and my family's business. I highly recommend that you run your quote by them and, even if they can't beat the dollar figure, consider them for their quality repairs and no-hassle attitude."
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"Excellent service, friendly place. I am very happy to have found Brown's."
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"Fast and nice as always"
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"Excellent. Diagnosed a problem other shops couldn't and solved it for a very reasonable rate. I will recommend this shop to my friends and family."
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"Stan's has always provided me with good, on-time service at a good price."
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""Over the top". I appreciate integrity and I feel this is a characteristic the Pro Service exceeds. They took the time to make certain that the original problem was addressed to exceed customer service satisfaction. They took the time to correct the leak and this only required additional time to the customer and not any additional financial resources. They exceeded my expectations!!"
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"Very honest and they know what they are doing"
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"This is a fun and exciting experience."
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"Great Service and Very Professional Nice Clean Shop Friendly Courteous"
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"I arrived on the Cape with my check engine light on. I was anxious being an out of towner, and didn't want to get taken advantage of. I searched the internet, and Battles had excellent reviews. So I took a chance, and was very impressed and satisfied! They quoted me a price, and even though they ran into unforeseen problems with my car, they stayed true to their word! They were very sympathetic and apolegetic to the fact I was on vacation. They even gave me a loaner. The entire staff was very courteous and I couldn't have been more impressed! If I lived on the Cape, I would take my car to Battles! Special thanks to Greg for looking out for my best interest! Great service!!"
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"Excellent, honest, and experienced. They really listened to what I needed checked and maintenanced on my car, and clearly explained everything they would do. They also clearly indicated what I would and would not be charged for. As it turned out, they were not able to replicate a clunking noise I was hearing from my car, and so did not charge me for inspecting it. Yet when I picked up my car after service, the sound was no longer there, so the regular maintenance they did must have fixed it. At other places I've gone, I would have been charged any way. It's nice to know of a place with honest and hard working mechanics that do not over-charge.
Also, they dropped me off at a nearby cafe while I waited for my car to be serviced. Unlike other places I've been, their service was immediate. Right after I signed the paper work they wisped me away, and right when my car was done, they came and picked me up.
Excellent service all around!"
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"It was great . . clear about the fix, listened to me regarding symptoms, had courtesy car to make leaving the vehicle easy."
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"I was extremely pleased with the service and the feedback at Frank's. Prices are reasonable and the facility was State of the Art."
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Review by:
Trevor W.( Dodge Ram 1500)
"I would tell them to dump their old mechanic and start using Russ' Wrench!!!"
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Review by:
Sondra "spot" D.( Honda Prelude)
"As you guys know, I haven't been having really good luck with mechanics and shops in this town (R&R Auto), so when I'm asked about "Who to go to?" Baby, it's you!!"
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"Brought my '07 335i in for oil change, low coolant level and an overall check up. Yar, is great at explaining any problem and the remedy. He also helps with prioritizing recommendations that don't require an immediate resolution. Chris & his technicians are enthusiastic about getting the job done right and they do! I've been a client for the last year and so far the experience has exceeded my expectations."
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Review by:
Dennis C.( Chevrolet Truck Avalanche 1500 1/2 Ton)
"This is the beginning of my second year of having my vehicles inspected, serviced and repaired by Littlestown Auto Care Center. Your are treated like a family member by the entire staff. Everyone is very friendly, professional and the quality of service is outstanding. The repair pricing is very fair for services and they carry high quality parts and lubes.
The general manager/service advisor Chad Messinger is without a doubt the BEST and a true professional who cares very much about his customers.
Technician Ryan Bream is one of the best in the business and is very thorough when it comes to automobile safety.
I would like to thank Jack and Mary Kale (owners) for having such a great staff/family who really care obout their customers.
My wife and I love this awesome honest business. Thanks to all!"
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"I've been a Cars & Muffler customer for over 15 years. The mechanics are very knowelegeable and friendly. The owner is very personable and maintains a high degree of integrity in all areas of automotive service: I have four cars. Two BMWs Camaro and a Duramax truck. They service them all. My go to guys!"
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