If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Honest people and do good work they aren’t like your car dealership mechanics here in Fort Madison."
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"The people at Griffin are wonderful and a joy to work with. Thanks to them my truck is up and running well!"
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"was very appreciative of the wiliness to get my car taken care of in a "no notice appointment," in one day. Very professional job and courtesy of the shop personnel."
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"You found a problem that I had noticed , but couldn't quite explain about how my car was running. I'm so relieved! A long trip I have dreaded is now back on my schedule."
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"Professional but personal customer service. Really 5-Star treatment and great recommendations."
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"Courteous and fixed my issue without extra fees and surprise charges."
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"Fully satisfied with the work"
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"New to area and took a chance n this repair shop and they did a good job . Have been back two more times and still satisfied."
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"Taking my cat to Jimmys is always a wonderful experience. From the phone call to book the appointment to the moment I pick it up. Everyone is always friendly and very helpful. The communication as problems are diagnosed is wonderful and I love the fees back I get from them as to price and what's,going on. Every time I've called I've had the pleasure of dealing with TJ. He is always so kind and helpful."
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"Marty said the staff made everything super easy."
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"I have lived in Faulkner County for nine years. It is the shop my family depends on."
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"Had the car 02 Honda CRV serviced before a trip to the mountains and it performed like it was new!"
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"Customer service is great. Explained work needed in detail."
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"Great work"
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Review by:
Maureen G.( Honda Accord)
"I would highly recommend the quality of service and the efficiency of reception staff and service personnel. Interactions with all have been very positive over many years. Thank you."
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"They are very professional, honest and knowledgeable! I live 3 hours away and was at a doctor visit when I needed a car repair. Never did I feel like I was being taken advantage of and they gave me a loaner car to finish what I needed to do while they fixed my car! You don’t find many businesses like this anymore!"
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"Excellent, fair, honest. And licensed for Luxury cars so you don't have to make the trip to Tucson or Phoenix."
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Review by:
Tom S.( Chevrolet S10 Pickup)
"I would recommend them for any auto work-"
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"I have been using Pro Service for quite a few years and have always had honest,professional,and top notch service from them.My sister was the one who recommended them.She has been using them for years with the same excellent results. Simply stated,I wouldn't trust anyone else with my auto needs!"
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"Exceptional customer service! Heather even drove me to the rental car service when they weren’t able to pick me up. Communication and services were just exceptional. Above and Beyond."
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"I work on the road in my personal vehicle. I don't have a lot of room for down time. Russ's Wrench schedules maintenance on my vehicle around my schedule. They pick up my car, do the maintenance and drop it back off in between my appointment. I have never been treated with better customer service from an Auto Repair company in my life. I will recommend them to all my family and friends."
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"I would tell them your customer service and quality of work is excellent."
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Review by:
Greg W.( Chevrolet Silverado 1500)
"I highly recommend this shop"
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"It's top notch service at reasonable prices."
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Review by:
Amit P.( MERCEDES BENZ E350)
"Two words - Honest and Excellent!"
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"I would tell them that there always Johnny on the job for me."
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Review by:
Jonathan B.( TOYOTA PRIUS)
"They are professional and courteous. Very good service."
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"I always refer friends and family"
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"Other businesses should go here to learn what amazing customer service and being professional are all about! I am from out of town and had car trouble while in Loveland. I thought “how bad am I going to be taken advantage of and when will I ever get back home!” God brought Stan’s up in my Google search. David, the Sevice Advisor, got my vehicle in 10 minutes after I arrived. This was only 30 minutes from when I had called originally for help. Showed me what had failed and needed repaired and never tried to pile on additional work. They gave me a loaner so I could finish my visit business and had me back on the road home exactly when he aaid it would be ready! This place and the people are top notch, very professional and courteous! I would recommend them to anyone local or visiting! You won’t be disappointed!! Thank you and kudos to David and Emmitt, the mechanic!! You guys are the best!"
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