If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I have been doing business with Dan since the time he took over at Martino's and have always been satisfied with both the fast, professional service and the friendly atmosphere. I recommend Martino's Auto Center to everyone."
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"as usual Martino's came thru for us. Called after discovering our battery was dead. they immediately handled the problem and by 4pm that afternoon the car was completely done, checked over and ready to roll. The entire team is always willing to go above and beyond to help solve our car probems. They are knowledgeable and courteous."
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"From the cheerful greeting of Ron or Chris on the phone tip I drive off the lot the experience at MD Auto is professional and respectful--the quality of the work done by the mechanics is obvious given we now take all three of our vehicles and have recommended MD to many of our friends. There is never a question as to the quality or necessity of work done and I know our vehicle is as safe as it can possibly be. bogie"
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"They do the work I ask them to do and do a good job finding other things that need doing."
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"went in for diagnostic & smog repairs to complete my registration. checked with my trusted car guys & was told this company does things 'by the book'. learned for myself that they are thorough; they kept me informed of diagnostic results repair needs costs & updated me on progress each step of the way. other than a little snafu when I went to pick up my car & Dennis accidentally threw the keys away (LoL) so we had to do a full search of the office there were no problems. my car runs great mysterious prior noises are now gone & they are definitely going to be referred to anyone I know needing repairs to their vehicle. Good job Dennis! thank you. =]"
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"Gary is always courtous and does a good job. They also checked out a noise and made sure it was not a problem. Thanks."
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"These guys take care of you. I recommend all my friends to them."
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"Have taken my truck in twice. They have always taken care of the problem quickly and fairly"
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"So I have been driving my Dad's old 528e (the one he drove off the lot in '84!) for about eight years now. When I first inherited it, there was a number of issues left over from having sat on his property for a few years. I went through several different mechanics and tried to learn a few things on my own to get the different ailments worked out. The main issue that occurred was that the linkage broke in the shifter. After spending $800 dollars at a "BMW certified" mechanic, I picked up the car to discover that the 5th gear was gone! When I returned I was informed that the transmission was shot and would have to spend another $1200 or so. I knew that this wasn't the case but being a naive kid I backed away instead of fighting them on their negligence. Sadly I drove the poor car for the preceding 7 years without a 5th gear. Anytime I would find a new mechanic, I would explain the situation, and always would get a hesitant response at best and general unwillingness to investigate for fear of unraveling a larger issue. That is until I found Chris at German Auto Sport!This last summer, after living in the Bay for two years, my car was due for it's general maintenance. Chris had been recommended to me from people in the foothills where I am from, as well as my landlord in Oakland. When I took it in, the first thing he said was, "That's the best car ever made, the more I can keep on the road, the happier I am", (I agree!) And besides hooking me up with a really affordable deal for a ton of odd job stuff (you know how old beamers can be), when I mentioned the 5th gear dilemma, he basically said, "bet I know exactly what that is", an hour later I got a call saying that a bolt roughly 1/8 cm too long had been wrongly installed, and simply put, 5th gear was back!I am so happy to have found this shop. I love my car, but it's old and cranky and now I feel much more sure to know that when it is in need, I have somewhere friendly and reliable to take it!"
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"These guys are good. They tell the truth and are honest. Bring your car here.."
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"Excellent service! Highly recommend to others."
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Review by:
Ted D.( Toyota Camry Solara)
"I would tell them that the quality of work and customer service was excellent. I would also tell them that I received quotes from a few places for the work and Liberty had the best price."
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