If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Scott and staff went out of their way to service my car in a professional and timely manner, as they usually have over recent years. Scott even drove me home & picked me up the next day because servicing took two days. Rebekah at the front desk is invariably knowledeable about car issues and handles all the paperwork efficiently. I can't say enough about how honest, respectful and helpful in many ways Advanced Auto Center has been to me. Melanie Martindale"
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"Done in timely and courteous manner"
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"Service was great and the wait was reasonable."
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"Excellent service as always!!! Thank you very much !!!"
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"As always excellent courteous service."
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"Mike and his team do a great job. They do what they say they will do, do it on time and on budget. Doesn't get much better than that!"
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"This was a great experience! They give excellent customer service!"
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"Excellent. Fabulous people! Fabulous service!"
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"New to the Valley this was our first experience with an auto repair shop. Very impressed. Everyone was very professional and friendly. Diagnosed the problem right away and made quick work of the repairs at a fair price. Could not ask for more."
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"Great job. I trust you guys with my "baby"."
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"German Motors did an outstanding job with my Lexus. It is 10 years old and was in need of repairs and service. Everything was explained clearly although I don't know much about automobiles. I feel comfortable with Greg at German Motors and know that I was treated well and given good service for a more than fair price. I will take my car to them any time it needs service and for general maintenance. Thanks to all."
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"Excellent service. I brought my car in after it suddenly lost power and thought I was facing a huge nightmare. Greg said that he understood it was a problem with the computer in my Lexus but didn't have the specific equipment to identify what it was. I took it to Lexus and it was very minor indeed. I then went back to German motors for the other repairs and tune-up it needed. Very happy with everything. They are honest and upfront."
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"As usual, exceptional friendly service!"
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"They are very knowledgable ,fast service... I'm glad accidentally found them!"
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"Josh and Brian always provide great service."
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"My most recent experience, like all the ones prior, was exceptional. Brent is a GREAT manager and Gayle is all about Excellent Customer Service. Look forward to trading with Snellville Auto Center again in 2013."
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"Excellent service and communication as always. Have been a customer for over 15 years. Highly recommend Snellville Auto Center!"
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"I was pleased with the attention to detail on the vehicle inspection which accompanies an oil change. This allows me to trust and enjoy my car."
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"Great staff and service! Although the waiting area can use some heat on cold days...perhaps you guys might want to get rid of the small portable heater and invest in a real heater to keep your customers comfortable (after all you guys service European cars). A tv would be good since people have to wait. You guys might also want to switch to warm bulbs instead of fluorescent in the waiting area."
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"Professional service at a fair price. When you have work done you don't have to go back because it's no right or something else is wrong due to their work."
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"you're always prompt, fair, honest and with excellent service"
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"My vehicle was repaired in a timely manner, and I was given an accurate
estimate before the work was begun. Every experience with Susquehanna
has been positive; the staff is professional. Thank you."
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Review by:
Steve H.( Chevrolet Corvette)
"I would recommend them highly! I have already recommended T & D Auto on our Corvette Forum!"
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"I was very pleased with the solution to my problem and impressed with the great customer service."
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