If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"top notch service."
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"Always great customer service and exceptional work done in a timely fashion."
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"Yes Ray Ewert and team performed well on the power brake flush. I intend over next few months to continuing priming my vehicle with your shop.
Thank you for your excellent service. Vincent"
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"Great service but one of my warning lights was still on when I left. I got home and filled up the fluids and it finally went off. Maybe someone forgot to check the fluids???"
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"Best service in town hands down."
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"Thanks for all the support when I had a problem with the loaner. The "old" 2000 CLK 430 runs with new tires and some transmission repairs better than it ran when I bought it new in late1999. I will retain your suggested vender to upgrade the interior leather, then I will place it up against the newer less well sleek designs for stye and drivability. It's smooth and very, very fast. 100 mph at 3000 RPM and 152 at top speed at not even close to red line though that is the suggested top speed. This is with 87,000 miles on it. Why would I ever sell it. It will go another 200,000 and it may be be worth 4 times as much. Thanks Andrew ....and a special kudo to Brittany for being so helpful, calm, concerned, and confident, when I had a problem with the loaner which was solved immediately. She is a great employee...always cheerful and very competent. Though I don't know the technicians in your company, they must also be a great team. That is also a testimonial to your management leadership. I would expect nothing less because of your customer service philosophy and actions to back that up. Highest Regards : Wayne O. Smith Naples"
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"I was happy with my experence at Los Gatos Auto Service"
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"The work was 1st class and on time!"
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"I always have a good experience when I go there. Everyone is friendly, courteous, and most importantly, honest. They give a fair price. Found my permanent mechanic."
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"Wonderful as always!"
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"Came in for a smog check on wife's car. Tim fit me right in, done in less than 20 minutes. Outstanding."
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"Portola Valley Garage was able to quickly figure out the problem with my car, resolve it and get me back on the road."
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"Great service, as always!"
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"Timely, professional service and fair prices."
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"Great service. Very trust worthy, honest car service."
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"That this was the most professional, courteous, prompt and thorough repair/maintenance and customer service I've ever experienced from an automotive repair establishment. That I wish that I'd have found them sooner."
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