If someone asked you about your shop's quality of work and customer service, what would you tell them?
"As always Phil was very professional and efficient."
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"Glen and Terry were great, as usual!!"
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"Excellent Service, totally trustworthy. I would recommend this service to anyone. I know my car is in good hands at Town and Country."
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"I showed up in the late morning without an appointment. They fixed the car and I had it back before the end of the business day. I am very pleased with All Star's attention to detail. Good job."
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"Prompt, thorough service. Very friendly, prompt and responsive. Cost of service was quite reasonable."
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"I was referred to Quality Motors by a friend who has been using their service for 25 years! WOW, what a wonderful experience. I'll never take my BMW anywhere else. These guys are honest and reasonable, and always do only what needs to be done w/out any pressure to sell me things I don't need. I would recommend Quality Motors to anyone who wants to take really good care of their cars. Quality Motors provides SUPERIOR CUSTOMER SERVICE!"
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"Great service, easy to get scheduled."
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"car was done earlier than expected. Paint job looks flawless and loose rear bumper issue seems to have been permanently fixed. Joseph was especially helpful, explaining what was needed and how it would be done."
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"It is what it is. meaning the problems are not sugar quoted" you will know what NEEDS to be fixed and what you can scoot around with not fixing especially on a tight budget. I have never had any problems with what was fixed and have never felt cheated. Great Job""
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"These people are great. Nice to have a shop I can trust."
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"Heritage employees are honest, knowledgeable, and caring. I am a long time customer. Whenever I have a vehicle out of warranty, Heritage is my first choice for repairs and consultations."
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"Very honest and professional service."
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"This is the place to take your car! After 35 years of being jerked around and ripped off by various car dealers laying in wait to take advantage of a woman driver, I was not happy to have to take my car in for it's 90k mile service and some minor repairs. Not being from the area, I called the dealer and was given a soft quote of about $800. The reviews gave them 1 star, and a long list of bad reviews siting poor performance and outright theft. Great. Another go-round with the same below-par service. After looking for an alternative, I found these guys and spoke with Carlos, who told me what scheduled maintenance was needed, but wanted to look the car over before an actual quote. I brought it in that day and they went over the entire car for almost an hour. No charge. (the dealer has charged me $100 for a 15 minute inspection in the past) They told me what it needed and then I added a total power steering service and a repair on my lift gate which needed 4 parts and labor to fix. even after the added stuff they came up with a price of $840. with a 12k nation wide guaranty with roadside assistance. (Dealer had 30 days) Sounded great! They got me in the next day and after everything was done, the bill came up LESS by about $60! As if that wasn't great on it's own, they actually bought Valvoline to use in my oil change even though it's not their usual oil. Again, no extra charge for this ""concierge"" service. And even better, Jeff, the transmission guru, (I think more like a super-hero) was nice enough to trouble-shoot a weird transmission/electrical issue with my cruise control that's been popping up from time to time for years. The dealer keeps trying to fix it by replacing ""bad sensors"" at $500 a pop, (i have had it done 5 times in 2.5 years), but they never really get to the bottom of it or fix it. Try as he might, he couldn't duplicate the issue- probably because it only happens when the car is loaded down with extra weight. As I am about to drive to Seattle, he did tell me that if it started to act"
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"Keep your excellence work! Rock!"
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"Great service reasonable prices"
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"My frist experience with the Auto Clinic has been a very good one and I look forward to the same experience in the future."
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"Mark and Anthony continue to deliver great service as for the last 20 plus years."
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"It is what it is. meaning the problems are not "sugar quoted" you will know what NEEDS to be fixed and what you can scoot around with not fixing especially on a tight budget. I have never had any problems with what was fixed and have never felt cheated. Great Job"
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"After 46 years as owner/operator of RAM Restorations of fine cars,I was forced to retire due to physical impairments. I went to Finsanto and talked with Frank. I found the entire operations to be of the finest/superb operations. Everyone from the front desk to the mechanic were experts at their jobs. I will take my personal cars and all of my past customers to Finsanto for all of their different problems without any concern of getting the best service and professionalisim.They are the best in south Texas."
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Review by:
Richard O.( HONDA ACCORD LX L4 2.4L 2354CC FI GAS N K24Z2)
"Exceptional service helpful customer service and great waiting area and best of all always accurate about how long the service will take."
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"I was recommended by another shop that had been highly recommended to me that wouldn't take my car. They give me a ride back and forth from work and I usually get my car back the same day I bring it in. I've never had a problem with their service and getting coupons in the mail every once in while is nice."
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"That they are honest, thorough, follow standard care for your brand and make of automobile, and are easy to communicate with."
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