If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Phil and his crew members provided me with excellent and professional service! I came in for a simple light bulb replacement after leaving the dealership who quoted me 800 dollars to replace bulbs!!!! My clients had recommended me Concours motor for quite a while but I kept going to my dealership. Now I know why my clients love this place! I didn't have an appointment but that was no problem. The facilty is clean and the lobby waiting area is large and airy which is very important for those of us who stay and wait for our car being service. 40 bucks later my BMW and happy self is out of there! I am very happy with this place! Hope I don't have to come back I certainly will if my car needs work! No more dealership ripe off for me!"
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"My experience has always been great with your staff. They are helpful on the phone, in person, and of course with repairs in the garage. Top Notch."
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"Easy scheduling, done promptly, good explainatiojs both prior and after, reasonable cost."
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"Prices are competitive and much better that BMW Bellevue dealer. Courtesy shuttle in the area. Good explanation and communication with service adviser. They use quality parts and materials."
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"Hi Larry. Toyota had the car for a day doing a warantee service & I asked them to replace the brake light, when I picked the car up the service manager said there was a short somewhere, they didn't have time to fix it & to bring the car back. You service the car, changed the oil & found the problem in just a few hours. Thank you, Todd Chandler"
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"Good experience. Helpful staff. Quick service"
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"Doug came up with a very fair resolution to an ongoing brake challenge."
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"As always you did a great job and one that I can always counton your workmanship, honesty.Thank you,Barbara"
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"Had a mystery problem with my pickup for months that others couldn't figure out. You, by chance or by skill, discovered it! So far, so good! Thanks!"
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"Wonderful !"
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"knowledgeable, efficient, customer - friendly service"
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"They are the best around .. if you want it done right look no further"
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"The car broke down on Tuesday and had to be towed. Craig's and the tow company were quick to get my car to the shop. They diagnosed and fixed the problem in one day. I was back on the road by Friday."
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"As usual, my visit to the PV Garage was downright boring; I dropped the car off in the morning, picked it up in the afternoon, and everything was done right.
Just to add a little drama, my phone died in the afternoon, so I missed the call telling me it was ready. No matter; my wife dropped me off at the Garage and I got the car, as expected. Done deal.
Thanks to Tim, Tom and the guys in the Garage for another hassle-free non-event....ja"
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"Stelar, excellent, the best!!"
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Review by:
Marsha And Warren H.( Chevrolet Uplander)
"Absolutely second to NONE. We've been to Garry's for just a couple of years now, but as long as we're treated like we are EVERY TIME we bring in one of our cars, we will never go elsewhere. They explain things in a manner that isn't condescending and is easy to understand. They're not pushy and don't cram services down our throats. They realize that the decisions are ours to make according to the limited resources and monies we have (or don't have!) They've always been more than accommodating with our young children in their shop- even Garry himself stopped to talk and give our young son a little gift! It completely made his day (and therefore OUR day!) Yes- we've been treated well every time. You'll be hard pressed to find another automotive services shop that even comes close to the treatment and quality Garry's offers!"
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"I would tell them there is no need to worry that unnecessary repairs will be foisted on them. Their vehicle will be maintained at the highest standards."
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"I do recommend IAC to my friends and acquaintances."
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"The manager Tom, And Owner Gary are the greatest guys to have servicing my vehicles. I have been a customer for more than 15 years and have been satisfied with the service on every visit. The employees are knowledgeable about all vehicles, and the service is friendly as well as welcoming. In all the time I have been a customer my cars have never needed to be brought back for the same repair after being repaired by Tom and his team.
MUCH Thanks to Brachs for being as good, informative and honest as they are!"
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"that I would not go any where else for my repairs/ maintenance etc."
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"They are the best"
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Review by:
George E.( Chevrolet S10 Pickup)
"Very good professional service. You can trust their work."
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"I'm your biggest fan! Get your car over there, and you will never regret it."
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"I would strongly recommend Alfas Subarus. Although I was a new customer, they treated me like I had been coming in all my life. It was a major repair, so I called several times with questions and was never treated like a nuisance. I love going to a mechanic who really knows and respects Subarus. And now my car runs great!"
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"I have total confidence in Efrin's honesty and ethics."
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Review by:
Chrysta D.( Jeep Grand Cherokee)
"The work is always good and the staff helpful. We rely on Garry's to keep our teenager's cars in good working order."
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"Solid. I like that time was taken to make sure that I understood to the best of my ability what the problem was with my vehicle. I just want an auto garage that I can trust and does quality work. I don't mind paying a little more for superior service and honest work."
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"They are totally trustworthy and work very hard to please their customers."
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