If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Excellent service, excellent hospitality, and probably the most honest auto repair shop we've worked with. They really go above and beyond in working with their clients. I highly recommend to anyone in the Sacramento area!"
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"Excellent, efficient service, with a clear explanation of the maintenance work that needed to be done on my 2007 Volvo."
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"The staff was amazing! They were timely with their service, very pleasant and they came in under their quote to repair my car."
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"Thank you for taking such good care of us so often. Thank you, Bob, for towing our car on Saturday, and thank you to the rest of the team for getting us out so quickly."
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"Awesome"
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"the service was great will go there for future problems with my car very nice clean place while we were waiting"
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"This was my first time at Pro Automotive. I have been living in the Webster/Dudley area since 2009 and this is the first decent shop I have found. It is great that don't have to drive to my hometown to have repairs done."
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"Harry is a true professional and always willing to talk through reccommendations. I trust LBR completely to get the job done, on-time, and on budget."
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"amazing as always... we have 3 older cars, we are here more than we would like, but they make it easy- and I trust them fully"
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"Good job as usual"
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"Recommended The Nowickis to get their brakes done by you!!!! :)"
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"Very professional and trusting. Everyone there that I talked to were very helpful."
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"You made my experience effortless and easy. The work was professional and I couldn't be happier."
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"Best auto service I have ever encountered!! From service to cleanliness (they washed my car) to thorough inspection, this place is top notch!!"
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"Its my Mercedes maintenance facility of choice. Receptionist should be given a raise. She makes a point to remember customers by name and is always respectful, organized and pleasant. Very pleased with the service."
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"Great work, knowledge, and customer service."
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"service excellent!!!"
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"I've been taking my cars to Viking for a long time and have been very impressed with them. I would give them 5 stars based on any of my other experiences. However, my last service appt was less than impressive. I dropped off the car Sunday evening for a Monday morning appt. I was traveling all week without cell phone service and asked to communicate through email. Viking agreed. I did not receive an email on Monday regarding the status of my car. I sent an email asking about it Monday evening. I didn't get a reply until Tuesday at 5:20pm. I authorized service on Wednesday then never heard back. I needed the car back on Friday and was getting concerned that the repairs were taking too long. I finally sent an email telling them to contact a local family member directly since I wasn't getting good feedback. The car was done on time and I'm happy with the quality of the service, as usual, but communication was poor. This could definitely be improved."
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"Very professional, great service, and quality job. I finally found the shop I can trust. I definitely recommend this shop."
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"A great and friendly place with excellent service."
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Review by:
Michael L.( Ford Explorer)
"In one word "Outstanding". - I was treated well, kept informed and am confident that repairs were done correctly."
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"Boy were we pleased!"
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"you are recommended by Frank and Paul, so that says a lot. wished i got more calls with updates about my repair job. also wanted to let you know that engine light came back on when i drove it home, and now it revs at 3000 rpm when at 55 mph. so won't shift down."
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"The best there is!!!"
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"Excellent service!"
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"They Are The Best!"
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"I recommend it to all of my friends."
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"Excellent service and reasonable prices."
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"Always get great service"
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"Very good customer service and stand behind their work."
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"Yes, as far as oil changes I would. That is all I have done here so far."
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Review by:
Matthew M.( Chevrolet C/K 1500)
"For the front office, everyone is very professional and courteous. not pressuring at all and they will actually call you back. For the techs, good job. My truck hasn't run this smooth for quite a while and you performed a clean job. For the shuttle driver, You are a great people person that enjoys your job, your a positive reflection for Garry's, keep it up. I will definitely recommend Garry's Automotive and everyone there."
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