If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I am made to feel comfortable while receiving knowledgeable, efficient and prompt service."
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"Whether our cars are in for a quick or extensive repair, customer service support staff is standing by for us with the details and the courtesy's which are available."
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"Have always been satisfied with the work done on my vehicles at 59 Auto."
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"This was the second time we brought in our car for service and both ties we were very satisfied with the service."
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"Jeff is a good guy I trust.His shop is near my residence,so I can walk or ride my bike to pick up and drop off car.Always has work done in a timely manner,Thanks Jeff!"
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"I have done this before!"
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"Courteous, professional, and easy going! Honest and reasonable pricing."
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"Thank you for your constant kindness and dedication to all you serve in the community and at Hillside. I appreciated you taking care of things so efficiently and for the great service and clean car. We thank everyone!!!!"
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"The woman at the front desk was sweet, helpful, and pleasant! The service was fast. Great experience overall!"
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"Miss you all. Happiness :-)"
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"Thank you Richmond Hill Auto for another great job. Jay has maintained all of our vehicles for the past 8 years and we wouldn't go anywhere else. The work is always done correctly and we have never had to return because something wasn't done correctly. When they diagnose a problem, they get it right. We appreciate the convenience of doing business with a well run business right here in Richmond Hill."
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"Just had my first experience with Franks European Auto (Las Vegas location) and I have to say that I will be taking my 2005 645 Ci to Franks for all my service needs. I am new to the area and was looking for a competent BMW Indie Service Shop. My experience with dealerships has never been a good one (quality and price). I interviewed a few local shops and received varying opinions of what my Ultimate Driving Machine needed. I settled on Franks, the staff seemed knowledgeable, it was close to my office and they had a clean well maintained work environment. When I walked in the door I was met with a friendly welcome by Troy who explained what Franks was all about. Troy introduced me to Patrick the Shop Foreman and I was impressed by his straightforward approach to maintenance and that he was most knowledgeable about the finer intricacies of German Engineering. I explained the symptoms I was experiencing and we agreed upon an appointment for the following week. They were ready when I arrived and assigned Fred to work on my car. Basically it was a routine service with a brake inspection. I suspected I had worn pads and wanted them checked out. I also asked them to check out the Control Arm Bushings as they have a tendency to wear more quickly on my model. About 10:00 that morning Troy called and indicated that the oil change was completed and that in fact the brake pads were on their last legs. He also told me that the bushings looked in great shape (I would have believed them if they told me the bushings were bad but they were solid and did not go for the extra cash). I told him to move forward on the brakes. When I picked up the car later that afternoon it was washed and everything was good with the world again. I recommend Frank’s to all! You can put your trust in this very special Indie Service Shop. They have my 100% trust and all my business when it comes to my 6 Series. Bret Druesne CMDCM (AW/SW/SS) USN (Ret.)"
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"A great place that you can trust!"
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Review by:
Bill F.( Pontiac Grand Prix)
"I was impressed by the overall inspection. The brakes now work very smoothly and Quietly."
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"Yes and the quality and service was professional and courteous . Thank you"
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"I'd recommend them for good customer service and fair prices. They always take good care of my family's cars."
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Review by:
Phyllis C.( Lexus ES 300)
"The customer service is excellent. The response to questions and service are always immediate if at all possible. Interactions with all personnel has been very positive."
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"These guys are great! I can't say enough about the service and the job they did!"
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"I have been going to AutoWorks for years. They always have done a great job. I have one vehicle that I have taken to AutoWorks for over 15 years and it is approaching 250K miles."
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"Very thorough and polite...Thanks for another job well done."
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"Quick and easy, about the same time to fix as was told. They fit me right in!"
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"Honest , pleasant, on time, priced as promised. That says it all ! Thanks !"
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"thank you."
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"I have read the Code of Ethics. Everything involved (brake service, courtesy adjustment of belts, etc.) demonstrated that this organization fully lives up to that code.
To round out the experience, they all have a great sense of humor."
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"I called and set an appointment for the next day, dropped the car off and within the time I was told the car would be done... it was! Very thorough and no nonsense service. Everyone there was very nice, the price was right and I will be taking my car no where else but here. Thanks guys!"
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