If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I have been taking my car there probalby 3 years now. It has been fine. But there are some problem with my break. It has been making noises since I changed the break. It is very bothering me every time I hear it. I was expecting that the new break shouldn't be making any noises. They try to clean something but it still doesn't go away. I have been going back and forth with other services and have someone looked at the break too but still couldn't fix it.
New break make noise? It has been several months now."
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"always friendly prompt service, pleasant office."
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"Very courteous and professional. Wish they were open til 6pm."
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"Friendly people and excellent service."
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"Excellent service as always. I send all my friends there when ever I can."
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"*****"
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"Very efficient and timely. Nice friendly admin staff and mechanics."
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"The guys are excellent. Their advisements are on point, their service prices are good, their attitude is calm and professional while they care for you like family, your safety their priority.Their priorities are right and they will prioritize the work to accommodate your needs. We don't have kids but we have referred people who do and they were relieved to tears, getting the work done to keep their family safe and being taken care of without losing momentum. The same reason we like the guys at Los Gatos Auto Service so much. You can be assured of their careful attention to detail, advising you like your best doc ever of the problem, then the prognosis - the best solution for you and the time frame in which you need to get it handled. They keep a well organized shop with a smooth flow and will advise you of the time needed to take care of you and what you need to do next as well as what you can do to keep your favorite transport tip top, whether it's your commuter, your luxury Sunday show, your leisurely beach buggy or your one and only family car named _______. : )vll3"
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"I have taken my volvo to viking for many years and i would not take it any where else. Feel,that jeff has always been honest and anup front about any work to be done. If I have had to take the car back if there seemed to be a problem they would respond efficiently and quickly."
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"EXCELLENT JOB"
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"I've been taking my vehicle to Frank's for years. The quality of the service and the knowledge of the staff are top notch! I recommend them to anyone needing automotive service. I won't take my vehicle anywhere else."
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"Your staff is very customer service oriented and professional."
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"Very great service. They are all so nice and helpful. I moved to Houston a year and a half ago and they've helped me ever since. I've never taken my car anywhere else. And they don't try and screw you over!"
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"I spoke with Tom about a strange problem with my car, he took the time to listen, diagnosed and repaired the problem for a fair price."
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"Honest shop with great service."
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Review by:
Jeff P.( HONDA ACCORD DX L4 2.4L 2354cc FI GAS N K24A4)
"I would advise someone to absolutely use Mohr's. I have been a regular, satisfied customer since Vince Gentile's shop closed it's doors many years ago."
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Review by:
Mary-jeanne T.( Honda Odyssey)
"A great place to have your car worked on. I like the family attitude and like to support the mom and pop shop? Great attention to detail and reasonable prices. For the military folks you are supporting a military family. :)"
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"Maintenance and inspection of the four runner were done in a timely manner."
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"Honest good work."
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"Excellent customer service and excellent work. They have earned my business!"
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"There is no other shop we trust our vehicles with, especially when we are planning a long trip."
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"Excellent service and expertise that you can trust."
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"My car ran like new after you worked on it."
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"Honest and Friendly Shop."
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"That they have trained technicians who know your vehicle; that they charge less than the dealer; that they are honest with what you need to maintain or repair your vehicle; that they are professional; that they run a quality shop!"
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"Terrific service; honest and thorough!"
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