If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Yes,Yes,Yes!! Everything about Advanced Auto Center was 5 stars..Thankyou, Kathy Tyson"
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"I wanted to reset my oil changes to 5K from 3K to match the tire rotations. I felt that when I made the appointment that I was told that was no problem. However, when the work was completed I was told this was unnecessary as tire wear depended on a number of factors (as if I didn't know) and I felt my request was "blown off". Once I though more about this, I was reminded that I was paying for rotations and never was given a written guarantee on the tires even after asking for one. Most tire outlets give free rotations, etc. as part of their written guarantee.
I was also not given an opportunity to choose the oil for the oil change. I figured I would get the usual oil but synthetic oil was installed. Maybe I am behind the times, but my understanding is that for higher mileage engines, more expensive synthetic oil is inappropriate. Although it wasn't that great of an expense, it would definitely for me to be a matter to be discussed.
I've had good mechanical and body shop work done on my Subaru at Ron's, but I am starting to feel gouged and that I made a really bad decision buying tires without a guarantee that met my shop employee elevated expectations.
I am approaching 70 years old and have a history of doing most of my own vehicle repairs."
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"positive and professional"
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"Good service. Decent prices."
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"Frindly and knowledgeable staff."
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"Words do not express how confident I am with service from this team."
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"Everything as described and, as always, meticulous attention to detail."
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"The service was great. I had an electrical power drain and because of their experience the potential culprit was determined early. Also, the problem was intermittent and it took a some time to replicate, but they found it. No problems since then."
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"I feel very fortunate to have stumbled upon Jason and his employees. An honest person, much less an honest mechanic is like hens teeth to Diogenes. My attempts at humor are no match for Jason's managerial and mechanical abilities. Give him a try, I'm sure you will be as pleased as I was and am with his skills and his person."
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"Fantastic service once again from the guys at Downtown Automotive. Purchased winter tires and even though I dropped my vehicle off late, they had the job done by early afternoon and provided excellent service and care. Thanks again."
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"heritage is great to work with and they always take care of us"
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"Cheryl was very helpful and kind! She contacted tony and he came to where I was broke down waiting for AAA! What great service. Hope everyone enjoyed the cookies! So disappointed that tony was out of town! Thx so much"
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"David said they did a good job."
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"Dan said the business did a good job."
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"Good communication, walked me through the issues with the car and seemed honest. Can't ask for more than that!"
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"Thanks for working me into your busy schedule. Definitely would recommend you for quality work. Will bring car into you for any future service on my car."
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"Always great service."
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Review by:
Rick L.( Subaru Legacy Wagon)
"I moved to Stan's because I had to continually return for service rework at my mechanic and even at the dealership. Stan has always done the repairs right, first time, every time."
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Review by:
Dewey B.( Mazda B-Series)
"Great place, they know cars!! I was impressed with the mechanics knowledge of how the emissions system works and how he quickly diagnosed the check engine light problem with my truck. Then he also pointed out some other problems that should be taken care of and provided an estimate on how much the repair would cost including how long it would take to complete the work. The repair was completed ahead of time with only one problem: they should take a minute and wipe the grease off the steering wheel and cover the floor mats with paper to eliminate dirt and/or grease marks, o/w very satisfied. Highly recommended."
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"Very satisfied with quality of work and price charged. I would recommend Autologic to all Lexus owners for out of warranty work...Lexus dealership pays service consultants commission to get customers to have service done that is not necessary and I experienced they did not put in the correct amount of oil on a simple oil change. Autologic is much better for service and they're prices are considerably less for the same service..heartedly recommend them.."
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Review by:
Lesa S.( Chrysler Town & Country)
"Best in town! Great customer service and fast repairs! Love, love, love the seating area!"
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"After moving to Santa Clara from Oakhurst I was looking for a quality auto repair shop to maintain my 2004 Saturn Vue with 183,000 miles on it. I checked a lot of references on line and decided to try Norcal after seeing so many positive local comments. I'm really happy with the result. Ender and his staff repaired a temperature sensor problem and later replaced the front brakes. All done on time and within his quote for the work. I am quite satisfied and will count on Norcal for any future work needed."
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Review by:
Michael H.( Toyota Prius)
"Service was prompt and efficient"
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"These guys are amazing. Really."
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"Very timely and professional."
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"Always trustworthy"
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"Great service. Always!"
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"I appreciate the business being honest, clean, & respectful. I drive from Dawson County to get my car serviced there. This is a 30 minute drive for me. I know I am getting the best care possible for my car. So if you want someone that you can depend on go to Liberty Auto. They are all American & all fair."
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"I would tell them that AutoLogic does quality work and they are very thorough and they are less expensive than the dealers. I would caution them that they may need to be persistent when communicating with the shop as emails are not always answered in a timely way."
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"Seventeen years later I'm still returning for my service needs. I've never changed my opinion of the quality of work or the professionalism of Danny and his team. They're the greatest."
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"i love coming to Auto works. Such a personal and homey feeling when you walk in that door. The building is always clean and the staff and owner etc. so friendly and knowledgeable about autos. They get the vehicles working and always at a fair price."
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"Friendly, family style, no nonsense, transparent, and professional people who go above and beyond what we have grown accustomed to in the auto repair industry. I, if I was a rich man, can't see myself utilizing any other automotive service provider."
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"Excellent"
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"We have been bringing both of our cars here for a couple of years. The customer service is always exceptional, and the work performed is fully explained. We use the discount coupons available on the website whenever possible. (How many mechanics provide you with easy-to-use discount coupons?) This is without a doubt the best place you could bring your vehicle!"
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"Quick service even on short notice."
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