Auto Repair Shop Reviews from 1/1/2015

"Since moving to Plainfield, I've had nothing but professional and pleasant experiences with you guys. As a matter of fact, I'm going to drop off my car again this Saturday 7/16 for some repair, knowing I get quality and professionalism."

"As always, excellent, friendly service. I appreciate the great treatment I receive at Protime."

"Very friendly and knowledgeable. Took care of my problem in a timely manner.would recommend them to family and friends."

"I appreciate the fact that they caught my need for new rear brakes. The noise they were making made me aware they needed attention, but I thought I'd need another appointment to have them checked. Got my oil change and new brakes in one service."

"Excellent service!"

"Always feel like family when I take my vehicles here. Thank you.."

"Tony and Scott are consummate professionals. I really appreciate that they showed us the parts they replaced, sent pictures of problems under the hood, and worked with us to get a good deal on labor when we had a lot of repairs that needed to happen. They operate on a full disclosure of parts and labor basis, so that you know exactly what you are paying and for what repairs. I wish I had known about these guys earlier. I have never had a mechanic make such a big effort to communicate so openly with me. Heritage is great!"

"Great service as always. Thank you!"

"I would recommend them to anyone! They got us an appointment quickly, had a loaner available, and even stayed a few minutes late because we were stuck in traffic trying to pick our car up! Would take our vehicles back there, and would definitely recommend them to anyone!"

"Friendly, trustworthy, reliable and timely service!"

"Great experience once again at my Tahoe's 150,000 mile check up. Can't ask for better service--both auto and customer."

"The guys at German Auto Sport clearly care about customer service, and they just saved me a lot of money in a situation where an unscrupulous mechanic could have milked me for money. I took a chance on them based on the Yelp reviews, and I was very satisfied with my first experience.Here's my story: I was trying to buy a BMW Z3 that I found on Craigslist. It looked spotless and drove great, but I needed a prepurchase inspection. The problem is, I just moved to the Bay Area, so I didn't have a mechanic. I set up an appointment through the receptionist Gary, who was very accommodating about my appointment and gave me some advice on how to find a Z3 that's in good shape. Once I got there, they had some delays due to a busy shop and a storm that knocked out power, but they kept me informed with texts and phone calls and were very apologetic about the delay. It was very professional.As it turned out, the Z3 looked great on the surface but had a big problem -- a leaking head gasket that could melt down at any moment, and would cost more than $4,000 to repair. They warned me not to buy the car, and knocked down the price of my inspection from $225 to $185 because they felt bad I wouldn't be able to get the car.As my search continues, I'll definitely be going back."

"I can always depend on Ron's for the best in auto care and customer service. I appreciate your honesty in diagnosing car problems and being upfront about cost of repair. You really went above and beyond in the the latest issue of dealing with my insurance company to get my claim paid for repairs. The repair was over $1,000 so not small change. I believe your expertise in explaining the problem to the insurance company and your excellent manner of speaking to people made all the difference in my claim being paid. You have my continued trust to care for my autos and have my best interest in mind. Thank you."

"The people at the Cascade location have consistently gone out of their way to make my experience as quickly and efficiently as possible. I highly recommend this location. Plus, the free shuttle is awesome."

"The best customer service !!!!"

"I am a longstanding customer and have had all my families vehicles serviced at Snellville Auto for years. I have come to expect and always receive excellent work and friendly professional service."

"They are clean acting, it's a clean building, warm, friendly, knowledgeable, out front, and in the back working on the vehicle! We always trust they won't overcharge. Always a decent price."

"I didn't expect my oil change would have taken so long."

"friendly, convenient , not too pushy about services"

"If you need car service this is the place to go."

"Great service fast to please customer."

"They are the best"

"Excellent service!"