If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Drives like new again Thanks"
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Review by:
Sarah W.( Volkswagen Passat)
"That they have great customer service and I would highly recommend"
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"Excellent job guys. I had recently had a serious issue with my 2005 Dodge Grand Caravan, to the point where the van was not drivable until it was fixed. I checked the battery and changed the alternator. All of this to no avail. Thanks go to Bob Kaiser's team! They were able to find the problem which after careful thought even baffled them. A burnt wire was found near the starter. Thanks again."
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"Excellent service. I have had some difficult repairs over the years that others could not diagnose and repair. These guys get it right on the first shot."
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"Really helpful service at an affordable price! I always know my car is in great hands!"
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"Well done as usual"
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"As always, I received exceptional service from the staff at Westlake Independent. I.cant imagine going any other place for my Honda. The staff is always friendly, helpful and informative about what is going on with my car. I'm a satisfied customer!"
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"I have been a customer since 1988 when Bruce was a 1 man shop. They have serviced 5 Hondas for me and my latest, a 2007 Civic, I purchased at Westlake Independent. I have referred numerous friends to them and never had a complaint. We are so fortunate to have a business built on "know how", integrity, trust and the best customer service in the Conejo area. Quadruple the 5 star rating in my opinion. Bob Fitch, 1000 Oaks"
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"They did a great job as always."
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"Great service and great honest repairs"
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"Total efficiency from the office manager (Barbara) who greets you when you arrive and gets the file moving to the service manager (Chad) to the mechanics. It is the best place to take my Honda!!"
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"Excellent service"
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"got in right away and it was done when they said it would be."
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"These guys are great. Always accommodating and give the best advice. They really care about their customers and the well being of their vehicles. I trust them to do quality work and install quality parts."
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"Call Immediately For Super Service!!!! AAA+++"
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"Awesome to finally find place that gives an honest assessment of what was really needed to be done to repair our vehicles and then also provide outstanding quality service. Your quick completion of the repairs proved that you respected our needs to get our Vehicle back in a timely manner and made us feel important. You guys are truly a rare find and have our highest recommendation."
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"I was surprised with the comment that was made at the end of the fluids service: "Technician verified that there was nothing done at Complete Car Care to make this issue happen". This was in regards to the AC not working when I drove home and back to the shop. My "Mechanical Repair Service Contract" I hope will cover the repair when I take it to Mossy Nissan Service Dept. I have been a customer of Complete Car Care (Progressive in the past) for at least 10 years. I was told that two of the brake lights did not work. The one in the center of the rear glass has never worked since I purchase the vehicle but at present both the turn signals and brake lights work. Thank you for trying to fix the AC."
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"Always in competent hands at this service center. Great Team - very professional!"
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"The service is great and so are the people! They are always tell me what's wrong and let me know how urgent the problem."
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"I have to give Tom, David, and Kyle a 5 star rating. Everything went perfectly! They were real professionals. David got right down to the problem of my oil leak. He knew right off the bat what was wrong. Which was the oil sending unit. I got new tires and a new battery. I already knew I would be needing these things also. So I took care of a lots of things while they had my car. The cost for everything was very reasonable. I got a complimentary ride home. Within no time it was done. I could not have asked for, or ever had such great service from a car care place before. I highly recommend them to anyone! Thanks to all of you for your hard work. Wanda Barker"
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"I have to give Tom, David, and Kyle a 5 star rating. Everything went perfectly! They were real professionals. David got right down to the problem of my oil leak. He knew right off the bat what was wrong. Which was the oil sending unit. I got new tires and a new battery. I already knew I would be needing these things also. So I took care of a lots of things while they had my car. The cost for everything was very reasonable. I got a complimentary ride home. Within no time it was done. I could not have asked for, or ever had such great service from a car care place before. I highly recommend them to anyone! Thanks to all of you for your hard work."
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"I live a couple of hours away and had read the good reviews of this shop. I brought my BMW 740iL into the shop and dropped the key in the slot through the door on a Sunday. I was gone all week on a business trip and returned to find the car repaired, clean and safe in their lot at about 10pm. I had made arrangements to pick it up after hours and did so. I paid the bill over the phone with a cc and went on my way having never met anyone at the shop in person. Sean was great to work with and did a great job on the car. It runs great! Thanks Sean and German Motors! I will be back!"
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"Thank you for your good service and customer service"
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"I received straight talk, emailed estimates, good advice and patience in service from Mr Roger and his crew. I would suggest his shop to any friend looking for a mechanic. I am replacing my car but would bring any problems I had to the V shop. very good experience."
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"I have gone to Roger for many years for service on Japanese, German and American cars. I have found him to be reliable and honest on all occasions.JP"
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"I've had three Volvos serviced by Roger and company since 1999. Always professional and attentive to me as the customer and I now have 250K on my 1998 S-70. Dealers are not the place to take your Volvo."
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"I would tell them that Stan's does quality work. I would also mention that the staff is honest and does not exaggerate issues to push up the price of repairs."
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Review by:
Cindy G.( Chevrolet Equinox)
"My work brought me to the Tri-Cities last October. As a single professional woman, new to the area, and not knowing anyone in the area was in need of service on my vehicle. I found Meyers Auto Tech .Since my first visit they have continued to treat me with respect, great customer service, explain in detail the services on my vehicle. I am a regular customer and would highly recommend Meyers Auto Tech to anyone."
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"I trust the advice I receive and I always go to Auburn Foreign Car."
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"They are awesome. They tell u what u all needs to be done and what u should prioritize first. Very caring!"
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"They are awesome. They tell u what u all needs to be done and what u should prioritize first. Very caring!"
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"Great customer service and quality work."
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"Great customer service and quality work."
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"EAS is an excellent vehicle service provider. In addition to being professional and knowledgeable, they are courteous, friendly, and always helpful. I have been a customer for many years and highly recommend them. ."
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Review by:
Jeffrey G.( Dodge Ram 1500)
"They do what they say their going to do. They seemed like they cared, and really wanted my business"
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Review by:
Cynthia K.( INFINITI Model)
"Well, unfortunately, my car was given back to me and the problem supposedly fixed. It was not. However, they said bring it back in and we will make it right, no charge. I did and they did! Great customer service."
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Review by:
Nosreffej-nosredna Airotciv
"Good honest shop ,very good customer service."
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"They always do a Great Job and Very frendly"
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"Thanks!"
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"Great service as always! Thanks guys!"
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Review by:
Barry W.( SUBARU FORESTER)
"Prompt service and there was a clear explanation of what needed to be done"
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Review by:
Naomi S.( Subaru Outback)
"I felt that they were considerate and thorough in their work. As a women I felt that they addressed me as a person, without talking down to me. Steve also, assisted me determing what my true vehicle maintenance needs were. Bottom line is that I did not feel taken advantage of."
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Review by:
Ron D.( Chrysler PT Cruiser)
"Prompt, reliable, knowledgeable service, every time."
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