If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Matthew C.( Ford F-450 SD)
"They need to take there car or truck there. Best all around!!"
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"As usual, nothing but wonderful service at Godfrey's! They service our two everyday cars and when I needed help on my dad's '63 T-Bird - they were the only ones I trusted, even though the car was 45 miles away!! They are fair and knowledgeable and have great customer service!"
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Review by:
David & Vicki J.( Toyota RAV4 Limited)
"Excellent. Dennis' Auto Repair -- always helpful, always dependable, always reasonable, and they always send our vehicle back cleaner than it went it."
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"service well done and on time. will return."
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"Great service as usual."
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"Wonderful service and things are explained well."
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"Excellent service. Phil Sylvester was most helpful and knowledgeable. He was able to guide us in our decision about our old Mercedes S Class in very professional manner. We are in the process of buying another Mercedes and will be back as new customers thanks to Phil."
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"The professionals at Airport Automotive are always courteous & knowledgeable. I am always certain whatever problem I bring to them will be taken care of expertly."
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"For me, right behind job proficiency is strong communication and courtesy. This shop has those attributes in spades. I'll buy another Lexus because I know where I can take it when needed"
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"Very excellent customer service. We needed our tires rotated and they took us right away and we were treated very well. I will definitely go back when I'm in town again!"
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"As always, very courteous, friendly and professional. David really went out of his way to keep me updated on the status of repairs and explain the details. Everything went as planned and on schedule."
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"vehicle was repaired in a timely manner. did repair needed and didn't try to add extra work. my situation was one of two issues, first one corrected the problem and they could have easily said it didn't resolve the problem and did the other repair and charged me the extra money. I feel very good about that and that I can definitely trust them to work on my vehicle. The people working there are very friendly and helpful. And the young woman working at the desk is very knowledgeable and easily explains the repairs done or what is needed."
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"The receptionist provided all the information I needed to make an informed decision. Everyone is very professional in appearnace, demeanor, and when dealing with the public. I was able to drop my car off after hours, and the job was completed in a timely manner. It's never fun when a car needs repairs, but Heritage made the experience tolerable."
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"Andrea said the business was really friendly, informative and they gave her a good price."
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"Very efficient and professional."
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"The wait was a tad long, but the service was great!"
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"These folks are the real deal. They are customer-focused and do a great job servicing my vehicle. They operate their business in the way they would want to be treated, and it's truly refreshing to do business with them. You'll see what I mean, if you try them."
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"Most reliable shop in town! We will continue to come back for years to come."
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"Fast and courteous."
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"Stans fixes it right the first time and only fixes what's wrong. Stans is worth the wait for their honesty, integrity and competence."
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"I would recommend Olsen's,"
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"Rick & Ray's Auto Plaza is a place that sets THE standards in both customer service and quality of service. I have never had such a thorough inspection of my vehicle to include pictures, explanation, videos to understand the findings and even an entire maintenance plan with estimated costs. I am through with the chain shops for my car maintenance. I want my car to last a long time and this shop makes sure it will happen and without surprises. Thank you for being honest and fair."
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"I had work done previously, at 2 other mechanics, on the concerns I brought to Virginia Auto. The estimates were a little higher than I expected but I left having confidence that my truck was in good hands and everything that needed to be repaired was addressed. I was kept informed through out the whole process and knew exactly what to expect."
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"I would tell them they do an amazing, quality job and helped me out a lot. They are very nice people as well."
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Review by:
Bradley S H.( Chrysler Town & Country)
"I tell every one I no to go to Babcock auto care to get there car fixed because you have taken such great care of me."
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"Made in Japan got me on the road again by the next day.
Their staff is professional and expert at their job.
A Job worth doing is done well by Made In Japan.
I highly recommend them.
Larry"
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Review by:
W. Thomas M.( Buick Park Avenue)
"I always say that we are 100%-satisfied with the quality of the work and the excellent customer service. I would not think of going anywhere else for car repair."
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"Quite frankly, these guys are the best!! They always take such great care of me and my car. I feel so lucky to have found a mechanic that I trust completely. I know that I can talk openly with them, and that they will always explain service items in detail without pressuring me. Not to mention they are so unbelievably friendly that I actually enjoy going there! Their courtesy and professionalism is unwavering, they truly look out for their customers, and they routinely find ways of saving me money on the repairs and maintenance of my 10 year old Subaru. I could not recommend them more."
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"The service is friendly, professional and honest. They listen to me and give reasonable advice, every time."
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"Super quick and easy service for a smog check. Highly recommend."
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Review by:
George T.( Chevrolet Tahoe)
"I know something about inspections, as I have performed them daily for over 30 years. I also own an inspection laboratory, www.si-tech.us. I have never been so impressed with an automobile inspection report as I received on my vehicle at First Landing Auto Care. Thorough, concise, photographic documentation of my vehicles condition provided to me with my State inspection record. I have never received anything like it. You are, without question, the best auto care center in Virginia Beach. Thank you..."
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"they have always been top notch with me in over 3 years of doing business with them."
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Review by:
Julia M.( Ford Escape Hybrid)
"First Landing Auto Care/The Hybrid Shop does EXCELLENT first quality work and customer service. Fantastic. They are honest. Everything they do is above-board and straight. They know what they're doing and they know Hybrids! They charge very appropriately, good prices. As a female I've never felt anything but respect from these guys. They're family men, and they take good care of their customers. I'm moving soon, leaving the area, and wish I could take these guys and their shop with me! A gem of a rare find among auto repair shops."
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"I will highly recommend your place"
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"Good service and easy location. Nice people"
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